Customer Service Representative in California

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Customer Service Representative

La models

West Hollywood, california

We are looking for candidates with strong customer service skills who excel in a fast-paced environment, showcasing excellent attention to detail and problem-solving abilities. Punctuality, consistent attendance, and a proactive mindset are essential for our success. We value team members who arrive on time each day, bring energy and enthusiasm, and are committed to supporting one another in achieving our customer service goals.

Responsibilities include but are not limited to:

Provide exceptional customer service via phone, email, and mail.
Input data to create new customer records, schedule jobs, generate repair estimates, send invoices, and process payments. (Comfort with multitasking across various programs and screens is crucial.)
Schedule technician assignments, plan routes, coordinate site requirements, and respond to customer requests.
Prepare and send invoices to customers, and follow up on...

Full-time

Home Services Customer Service Representative

Yalent

Irvine, california

Östa, a company by InVitro Capital, is transforming the home services industry by offering advanced electrical, plumbing, and HVAC services with the power of AI. We are dedicated to empowering the next generation of tradespeople while delivering high-quality, reliable solutions to our customers.

Job Overview:

Östa is looking for a motivated and experienced Customer Service Representative to handle inbound calls, schedule appointments, and assist clients with inquiries. The ideal candidate will have experience in a previous home services industry role (electrical, plumbing, or HVAC) and a solid understanding of how to manage client requests while coordinating with technicians and internal teams to ensure smooth service delivery.

This is an on-site position in Irvine, CA that requires regular in-person...

Full-time
Customer Service Representative
Center for Volunteer & Nonprofit Leadership (CVNL)
Santa Rosa, california
Care. Connect. Contribute.
The Sonoma County Paratransit (SCPT) Department provides a vital service to the some of the most vulnerable populations in Sonoma County. With care, compassion and sensitivity our Drivers and CSR’s are the frontline workers providing this integral service, connecting our clientele to the community. This contribution to our community is a source of pride for CVNL.

Position Overview:
Reporting to the Paratransit Operations Manager, The Client Service Representative (CSR ) is responsible for professionally answering incoming calls, addressing customer inquiries, resolving client complaints, dispatching drivers, clearly and accurately documenting issues and occasionally scheduling Paratransit rides. Due to the nature of our community involvement and clientele, the CSR must thrive in a challenging work environment, enjoy making a difference in the lives of senior citizens and...

Full-time
Customer Service Representative
Zinfandel Advocates & Producers
ROUGH READY, california
Zinfandel Advocates & Producers is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team in the Food & Beverages industry. In this role, you will be the first point of contact for our customers and play a crucial part in enhancing their experience with our brand. Your primary focus will be on providing exceptional service while addressing customer inquiries, processing orders, and managing any issues that may arise. You will have the opportunity to work closely with our diverse clientele, including wine enthusiasts, restaurants, and distributors, ensuring that their needs are met in a timely and efficient manner. This position requires someone with a strong passion for customer satisfaction and excellent communication skills. As our company continues to grow, you will be instrumental in maintaining the high standards of service that Zinfandel Advocates & Producers is known for. Your ability to handle customer concerns with empathy...

Other
Seasonal Customer Service Representative
Floral Image
Irvine, california
Job Title: Customer Service Representative
Position Type: Seasonal
Salary: $20 hourly + commission on every unit upsold
Dept/ Location: Customer Service, Orange County CA
Reports to: Territory Sales Consultant
Core Focus
Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Contract Service Representative to join our team! The Floral Image North America (FINA) Customer Service Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.
Role and...

Part-time
Customer Service Representative
Floral Image
San Jose, california
Job Title: Customer Service Representative
Position Type: Part-Time
Salary: $22.00 per hour
Dept/ Location: Customer Service, San Jose, CA
Reports to: West Territory Sales Consultant Manager
Core Focus
Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Sales Representative to join our team! The Floral Image North America (FINA) Customer Service Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.
Job Description
This position is a unique...

Contract
Customer Service Representative
Floral Image
Irvine, california
Job Title: Customer Service Representative
Position Type: 1099 Contract
Salary: $8 per refresh + commission on every unit upsold
Dept/ Location: Customer Service, Orange County CA
Reports to: Territory Sales Consultant
Core Focus
Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Contract Service Representative to join our team! The Floral Image North America (FINA) Customer Service Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.
Role and...

Full-time
Customer Service Representative (Remote within CA)
Acentra Health
Los Angeles, california
CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Acentra seeks a Remote Customer Service Representative to join our growing team.
Job Summary
Join our team as a Remote Customer Service Representative and become an essential player in the vital prior...

Full-time
Customer Service Representative - Bilingual Chinese Preferred
UniUni Logistics
Brea, california

Understand our customers' business needs and execute according to defined procedures and metrics.

Build and nurture long-term relationships with customers and internal teams.

Proactively identify and solve program exceptions.

Respond to tickets promptly initiated by sellers, buyers..

Accurately diagnose issues and provide appropriate solutions.

Ensure all tickets are processed and resolved within the specified timeframe.

Keep detailed records and track the status of parcels to ensure issues are resolved completely.

Provide regular reports to improve workflow and increase efficiency.

Utilize Excel for data analysis and reporting as required.

Demonstrate strong data analysis capability to interpret and act upon parcel event

data.

Requirements

At least 1 year of E-commerce and logistcis customer services experience.

Graduate...

Full-time
Customer Service Representative
Punch Studio
Culver City, california
Punch Studio is a leading Home, Gift & Stationery product supplier for thousands of specialty retailers worldwide. We create high quality, beautifully designed and giftable products that bring delight to people's everyday lives and homes. We are a privately held company headquartered in Culver City, CA looking for passionate leaders to join our growing, vibrant team!

ABOUT THE POSITION

Under the general supervision of the Director of Order Management, the Customer Support Representative works alongside sales teams to ensure that order are processed accordingly as per the customer specifications, and is the front-line defense at helping customers have a positive experience with Punch Studio via the phone or email. Additionally

ESSENTIAL JOB FUNCTIONS

Personably engage customers to understand their questions and deliver total satisfaction.

Maintains and tracks customer...

Full-time
Customer Service Representative
Oceania International
Anaheim, california
Company Overview and Job Description Summary:
With over 10+ years of experience in the laser engraving industry, OMTech is a trusted name in the laser engraving community. At OMTech, our passion for laser machines and the engraver community we serve is our source of pride. We are looking for a Customer Service Representative to join our team and share our passion for our machines and the community. Join us to continue building our reputation. This is a unique opportunity to make a lasting impact on a fast-growing company. As a Customer Service Representative, you will be the main point of contact and provide reputation-worthy customer service.
Requirements
Main Responsibilities/Functions:

Answer calls and emails in a timely manner to maximize customer satisfaction

Learn product line and resolve entry level issues for the customers

Manage and monitor daily assignments through the...

Part-time
Part-Time Customer Service Representative (Bilingual)
ODK Media
Fullerton, california
ODK Media, Inc. is a media group headquartered in Fullerton, CA, United States that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, and OnDemandViet. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country.
We are currently looking for a Customer Service Representative (Bilingual) to join our growing team, who will be responsible for providing excellent customer service through various channels, including phone, chat, and email..
ROLES & RESPONSIBILITIES

Respond to customer inquiries and provide effective assistance and guidance

Resolve customer issues and concerns through phone, chat, and email channels

Maintain a high level of product and service knowledge to address customer...

Part-time
Customer Service Representative
Floral Image
San Jose, california
Job Title: Customer Service Representative
Position Type: Part-Time
Salary: $8 per refresh + commission on every unit upsold
Dept/ Location: Customer Service, San Jose CA
Reports to: Territory Sales Consultant
Core Focus
Floral Image North America, a leading service provider of lifelike flower arrangements and plant displays, seeks a highly motivated and positive Contract Service Representative to join our team! The Floral Image North America (FINA) Customer Service Representative (CSR) will be responsible for supporting the wider sales effort through selling, retaining, and expanding our customer base. CSRs achieve this goal through driving sales, maintaining strong customer relationships, and expanding their customer base. A successful CSR is someone who can adapt to various client scenarios.
Role and...

Full-time
Customer Service Representative and Office Administrator
Spirair, Inc.
South San Francisco, california
Spirair, a venture capital backed medical device company, was co-founded by two Stanford Biodesign and Innovation fellows with a shared interest in optimizing outcomes and patient experience through innovation solutions. With a passion for developing elegant technologies that evolve care and enhance accessibility and effectiveness, the Spirair team is partnering with leading ENT advisors and industry veterans to offer treatment options that are both massively impactful and minimally invasive.
We are looking for a talented individual to play the dual role of Customer Service Representative and Office Administrator. This person will provide customer service and support to external customers and the internal team, manage the company’s office services, and support other internal teams as needed.
Requirements
MAJOR DUTIES AND RESPONSIBILITIES
Customer Service Representative
• Primary contact for...

Full-time
Customer Service Representative
Valley Services
San Jose, california
Valley Services is a family owned residential and construction solutions provider, conveniently located in the heart of downtown San Jose. It consists of three divisions: the transfer station, rental toilets, fencing and dumpsters, and site demolition. At Valley Services you won’t just have a job, but you will be a part of an amazing team that is contributing to the growth of Silicon Valley. By joining the Valley Team, you will become a member of the family.
As a Customer Service Representative at Valley Services, you will play a pivotal role in delivering exceptional service and resolving any emerging issues that our customer accounts may encounter. Your responsibilities will include providing accurate information, addressing inquiries, and ensuring customer satisfaction across various communication channels.
Compensation: $23.00 - $26.00
Requirements

Answer incoming customer calls and handle order...

Full-time
Customer Service Representative (Remote within CA)
Acentra Health
N/Acalifornia
CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.
Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Acentra seeks a Customer Service Representative to join our growing team.
Job Summary
Join our team as a Customer Service Representative and become an essential player in the vital prior authorization process....

Part-time
Customer Service Representative - Bank Teller (Part-time)
Community Bank of the Bay
San Jose, california
Established in 1996, Community Bank of the Bay is an independent, multiple award-winning community-focused bank with over 20 years of active financial investment in businesses and individuals in the San Francisco Bay Area. Our clients include numerous organizations from many industries, including local nonprofits, multi-generational businesses, creative professionals, and owner-operators experiencing change, growth, or expansion.
At CBB, we believe you can only truly serve a community when you are part of it. As the first Community Development Financial Institution (CDFI) formed in California, we are actively involved in local community life. In fact, that’s the whole thought behind community banking: your funds invested locally, through local decisions, by local people, driving the success of the broader community. Our mission is to foster and promote economic development in the communities we serve.

At Community Bank of the Bay, our employees are our...

Full-time
Customer Service Representative
Recruiting Smarter
Concord, california
About the Company:
Our client is a premier car rental service company catering to business and leisure travelers. Known for personalized service and high-quality vehicles, they prioritize creating a memorable and convenient travel experience.
About the Role:
We are looking for a Guest Services Associate who:
- Provides first-class service
- Is professional with high-profile guests
- Enjoys working in a team
- Loves to travel and appreciates luxury
- Seeks growth and earning opportunities
Day-to-Day Responsibilities:
- Greet guests and provide high-level customer service.
- Address guest inquiries and resolve issues promptly.
- Handle bookings and reservations accurately.
- Update and confirm guest information.
- Coordinate pickup and drop-off of rental vehicles.
- Keep guests informed about rental...

Full-time
Customer Service Representative
Recruiting Smarter
Monterey, california
About the Company:
Our client is a premier car rental service company catering to business and leisure travelers. Known for personalized service and high-quality vehicles, they prioritize creating a memorable and convenient travel experience.
About the Role:
We are looking for a Guest Services Associate who:
- Provides first-class service
- Is professional with high-profile guests
- Enjoys working in a team
- Loves to travel and appreciates luxury
- Seeks growth and earning opportunities
Day-to-Day Responsibilities:
- Greet guests and provide high-level customer service.
- Address guest inquiries and resolve issues promptly.
- Handle bookings and reservations accurately.
- Update and confirm guest information.
- Coordinate pickup and drop-off of rental vehicles.
- Keep guests informed about rental...

Part-time
Customer Service Representative
Veracity Productions Inc
Playa del Rey, california
Veracity Productions Inc is a leading production company specializing in live events and entertainment. We are currently seeking a dedicated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company and will play a crucial role in ensuring exceptional service to our clients and customers.
In this role, you will be responsible for handling customer inquiries and resolving customer issues in a timely and professional manner. You will also assist customers with ordering, billing, and general product information. The ideal candidate for this position is a proactive problem-solver with excellent communication skills and a passion for providing outstanding customer service.

Responsibilities

Serve as the first point of contact for customers, answering inquiries via phone, email, and live chat.

Provide support to customers by accurately addressing their questions and...

Full-time
Customer Service Representative (Los Angeles based)
Keller Executive Search
Los Angeles, california
We are seeking a dedicated and customer-focused Customer Service Representative to join our team in Los Angeles. As a Customer Service Representative, you will be the first point of contact for our clients, providing exceptional service and support.
To learn more about our executive recruitment and headhunting services in Los Angeles, California please see our page:
https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-los-angeles/
About Keller Executive Search:
Keller Executive Search is a leading executive search firm providing recruitment and headhunting services to clients in Los Angeles and across various industries. We take pride in our commitment to delivering exceptional talent and value to our clients, and our Customer Service Representatives play a crucial role in maintaining our reputation.
Responsibilities:

Handle incoming calls and emails from clients, providing prompt and...

Full-time
Customer Service Representative (Remote within CA)
Acentra Health
N/Acalifornia
CNSI and Kepro are now Acentra Health! Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the company’s mission, actively engage in problem-solving, and take ownership of your work daily. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks a Customer Service Representative (remote within CA) to join our growing team.
Job Summary:
The Customer Service Representative will be responsible for supporting...

Full-time
Customer Service Representative
CSN Collision
El Cajon, california
About
Collision Tech, Inc. is a leading collision repair company in El Cajon, CA. We specialize in providing high-quality repairs and exceptional customer service to our clients.
Summary
As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, provide information about our services, assist with scheduling appointments, and ensure customer satisfaction throughout the repair process. You will work closely with our team of technicians and insurance companies to facilitate a smooth and efficient repair experience for our customers.
Responsibilities

Respond to customer inquiries via phone, email, and in-person

Provide information and assistance to customers regarding our services

Schedule repair appointments and coordinate with technicians

Collaborate with insurance companies to process claims and ensure...

Full-time
Customer Service Representative
AGC Collision Center
Los Angeles, california
AGC Collision Center is seeking a reliable and customer-oriented individual to join our team as a Customer Service Representative. As a highly regarded collision repair center, we take pride in providing excellent service to our customers. In this role, you will be the first point of contact for customers, ensuring their needs are met and addressing any inquiries or concerns they may have.

Greet and Assist Guests:

Provide a welcoming and positive experience for customers, whether in person, over the phone, or online.

Accounts Receivable:

Handle financial transactions and accounts receivable duties as needed.

Customer Updates:

Keep customers informed about the status of their vehicles during the repair process.

Create Repair Orders:

Utilize management systems to generate and manage repair orders efficiently.

Schedule...

Full-time
Customer Service Representative
Dreisbach Enterprises
Oakland, california
Dreisbach has been serving our customers with the pride and integrity of a family-owned company for over 50 years. We are a Third Party Logistics provider; our core business is Refrigerated Warehousing and associated services. We are committed to superb customer service, reliability, innovation, agility and high quality employees. Our facilities and transportation divisions are strategically located to take advantage of business opportunities throughout the West Coast, whether it is international cargo through the Port of Oakland, retail and wholesale distribution or agribusiness from the Central Valley.
We are currently looking for qualified candidates to join our Customer Service Department as a Customer Service Representative.
Salary: $20.00 - $26.00/hour DOE
Customer Service Duties include

Answer all questions/concerns for our customer

Notifying the customer of any issues...

Full-time
Customer Service Representative - ABI
INSHUR
Westlake Village, california
Would you like to work somewhere that’s stimulating and friendly with countless opportunities for growth and plenty of freedom to make a real impact? This could be the place for you!

In 2023, ABI was acquired by INSHUR, the fastest-growing global provider of insurance for the on-demand economy, making coverage fair and accessible for drivers.
We are looking for a Customer Service Representative here at ABI, based in Westlake Village, CA. You’ll be working for a busy Commercial Insurance Brokerage that specializes in the "for hire" transportation industry, which includes taxicab, limousine, and rideshare TNC APP based companies. As a fully paperless office, we thrive on utilizing technology and online agency management systems.
Supported by (and reporting to) the Customer Service Manager, you'll be joining a friendly team of 9 who believe in inclusive values and empowering one another in all aspects of work.
What you'll...

Full-time
Customer Service - Call Processing Representative
Wealth Recruitment, LLC
Lake Forest, california
The call center is the primary point of contact to 25 clinics throughout the San Diego County, 400 providers and over 42 programs. The goal is to provide exceptional customer service in a courteous, professional manner, demonstrating a high level of commitment to our mission and values. Under the direct supervision of the call center management, you will be part of a dedicated team that is passionate and motivated to improving overall health of the communities we service, one call at a time; you will work collaboratively to ensure the department meets performance goals, while demonstrating compassion, respect, empathy, integrity in every call you complete with our patients and customers.
Job Functions
Assist patients with scheduling appointments, rescheduling or cancelling appointments, and completion of pre-registration items as necessary following the patient appointment scheduling guidelines.
Requirements
...

Full-time
Commercial Insurance - Customer Service Representative (CSR)
Whiteboard Risk & Insurance Solutions
Irvine, california
We are looking for a licensed Commercial Customer Service Representative to join our insurance agency's customer service Solutions team! As the CSR of our Solutions team you'll be responsible for handling day to day service needs of our clients that need a licensed and knowledgeable representative. You will work directly with our Account Executives to support our clients with their audits, claims, mid-term policy changes, and similar policy servicing needs.
Our team is all about utilizing everyone's expertise properly so we can provide the best service possible to our clients. Our Account Executives aim to provide white glove service to our clients so our CSR supports them in their tasks and provides a licensed rep's expertise to our assistants in the Solutions team.
Requirements

Process audits, claims, and recommendations for assigned clients.

Process mid-term policy changes that require coverage knowledge such as officer changes,...

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