Customer Service Representative
CorDx
Atlanta, georgia
CorDx is seeking a Customer Service Representative to join our team. The Customer Service Representative's daily tasks will include answering questions, guiding customers through troubleshooting, helping customers choose products, and handling inbound customer requests.
Customer Service Representative Responsibilities:
- Answering customer inquiries via Customer Service Hotline
- Maintaining a calm & professional demeanor throughout all customer interactions
- Providing quality service and support in a variety of areas including product & services information, taking orders, solving inquiries about customer’s accounts, orders, obtaining details of the complaints & system troubleshooting
- Keeping record of customer interactions, recording details of inquiries, complaints, and comments as well as actions taken.
Customer Service Representative...