Online Booking Assistant
EcoSure Insurance Group
New York, new york
This position is ideal for individuals who thrive in a fast-paced environment and possess strong organizational skills. You will interact with clients via email and our online platform, ensuring that all booking inquiries are handled promptly and accurately. Your role will involve not only confirming reservations but also addressing customer concerns and providing them with the best options based on their needs. You will collaborate closely with our insurance agents to ensure seamless communication and an optimal booking process. The ideal candidate will have a passion for customer service, with a focus on delivering timely and efficient assistance, while maintaining a professional demeanor at all times.
Responsibilities
- Manage and respond to online booking inquiries in a timely manner.
- Confirm and process online bookings for insurance services as instructed by agents.
- Provide clients with information regarding policy options and assist...