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Online Booking Assistant

Plumber Brother

New York, new york


Job Details

Full-time


Full Job Description

Key Responsibilities:

  • Manage and oversee online booking requests from clients, ensuring accurate data entry and processing
  • Communicate effectively with clients to confirm bookings and provide detailed information regarding services offered
  • Maintain and update the online booking system, ensuring all services are current and available
  • Provide customer support to address inquiries and resolve any issues related to bookings
  • Collaborate with other team members to ensure a seamless booking experience for clients
  • Analyze booking trends and provide feedback for improving the booking process
  • Assist with marketing initiatives related to promoting online booking services

Requirements

  • Previous experience in customer service, scheduling, or administrative roles is an advantage
  • Familiarity with online booking systems or software is preferred
  • Strong communication skills, both verbal and written
  • Attention to detail and strong organizational skills
  • Proficient in Microsoft Office Suite and comfortable with learning new software tools
  • Ability to work independently and manage time effectively in a remote setting

Benefits

  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Wellness Resources

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