Online Booking Assistant in New York

Join our dynamic team at Corporatefy as an Online Booking Assistant! In this pivotal role, you will be responsible for managing and optimizing our online booking system, ensuring that our clients experience seamless service from start to finish. You will assist customers with their reservations, answer queries, and troubleshoot any issues that may arise during the booking process.

Responsibilities

• Manage and oversee the online booking system for accuracy and efficiency.
• Assist customers with booking inquiries and provide timely responses to questions.
• Troubleshoot booking-related issues and resolve them promptly to ensure customer satisfaction.
• Update and maintain website content related to bookings and service offerings.
• Coordinate with various departments to ensure smooth booking processes.
• Compile and analyze data related to booking trends and customer behaviors.
• Support promotional campaigns aimed...

Key Responsibilities:

• Manage and oversee online booking requests from clients, ensuring accurate data entry and processing
• Communicate effectively with clients to confirm bookings and provide detailed information regarding services offered
• Maintain and update the online booking system, ensuring all services are current and available
• Provide customer support to address inquiries and resolve any issues related to bookings
• Collaborate with other team members to ensure a seamless booking experience for clients
• Analyze booking trends and provide feedback for improving the booking process
• Assist with marketing initiatives related to promoting online booking services
  

Requirements

• Previous experience in customer service, scheduling, or administrative roles is an advantage
• Familiarity with online booking systems or software is...

Plumber Brother is looking for a detail-oriented and proactive Online Booking Assistant to join our team. In this role, you will be responsible for managing online bookings for our plumbing services, ensuring that customers have a seamless experience from the moment they reach out to us. This position is essential in helping us maintain high standards of customer service and satisfaction.

Responsibilities

• Manage and coordinate online bookings, ensuring all customer requests are processed accurately and efficiently.
• Respond to customer inquiries regarding services, availability, and booking procedures through various online channels.
• Maintain and update the online scheduling system to reflect real-time availability of our plumbing professionals.
• Provide excellent customer service by addressing any booking-related questions or concerns.
• Work closely with the service team to communicate required appointment details and...