IT Support Analyst

Who we are:

Allwyn is a multi-national lottery operator with leading market positions in Austria, the Czech Republic, Greece, Cyprus, Italy, the United Kingdom, and the United States.  Our primary focus is lotteries, helping them raise more for good causes.  We drive innovation, efficiency, and safety across our casual gaming entertainment platform in the quest for enhanced player engagement.

Allwyn North America is headquartered in Chicago, and currently operates the Illinois Lottery under a private management agreement while seeking other opportunities throughout the U.S.  We also provide products and services to lotteries and their players throughout Europe and the United States.

About the Team:

The Technology team utilizes the latest technological trends to effectively build and manage solutions in an informal, open, and collaborative environment.

Position Overview:

Within...

• Contingent upon contract award.
• Conduct detailed analysis and planning for IT and network acquisition projects, ensuring alignment with organizational goals.
• Provide integrated logistics support to enhance program efficiency and effectiveness.
• Develop and implement enterprise architecture plans to optimize IT infrastructure and network operations.
• Perform program cost analysis to guide budgeting decisions and resource allocation.
• Collaborate with stakeholders to ensure successful project execution and delivery.

Requirements

• Experience: Minimum of six (6) years of professional experience in IT and network acquisition, analysis, planning, integrated logistics support, enterprise architecture, and program cost analysis.
• Technical Skills: Strong expertise in program analysis and logistics support, with a deep understanding of enterprise architecture...

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring a Corporate IT Support/Help Desk Analyst in Lexington Park, MD. The selected applicant will be responsible for:

• Effective use of Help Desk tracking and ticketing system(s)
• Effective verbal and written communication
• Maintaining professional relationship with all customers and clients in a very busy call center environment
• Providing technical support by responding to and resolving end-user problems
• Installation and configuration of new workstations, peripheral equipment, and software
• Documenting internal procedures
• Assisting with onboarding of new users
...

Summary:

Lucro is an established, ever-growing credit union service organization focused on commercial loan underwriting and related services. The company is based in Tallahassee, FL and serves financial institutions nationwide.

The primary function of this position is to support underwriters in the underwriting department. Training will be provided to enable the candidate to perform essential functions of the job. Success in this position may allow for further employment opportunities within our company.

We're looking for folks who have experience with commercial lending already - maybe you aren't looking for a taxing full-time job or are just at a stage where you want to slow down...If you are, then you are a perfect match for us!

Key Functions:

• Spread tax returns, for borrowers and guarantors, using spreading software.
• Research collateral information such as tax...

About You:

You are a tech-savvy detective with a knack for juggling priorities. You’re adept in cloud technologies and troubleshooting issues across hardware, software, and networks. You excel at proactive communication and go the extra mile to ensure organizational cohesiveness and understanding. You’re meticulous, with an eye for details and a tenacity for solving technical puzzles. You have a growth mindset with a passion for expanding your knowledge within the industry. You thrive in an analytical, creative, and collaborative culture. 

Does this sound like you? If so, Level Agency is currently looking for a passionate IT Support Analyst to further their career with our team.

The successful candidate will be motivated to excel in this role and enthusiastic about supporting the agency. The ideal candidate will have experience in end-user support within a cloud-based infrastructure and/or a willingness to dive in and...

Title : Sr IT Support Analyst

Location : Wayne, PA

Type : Full Time

Salary : $Open (Best Possible)

YOU’RE GOOD AT:

• Monitoring JIRA Help Desk system for work intake from problem tickets to service requests
• Providing Tier 1-3 hardware support on Apple, HP, Lenovo, Microsoft laptop systems
• Providing Tier 1-3 software end user support in Windows, Mac OS, VoIP, WebEx, and other software as needed
• Provide Tier 1-3 support in Office365, including advanced support in SharePoint Administration, InfoPath, OneDrive, Flow or Workflows, Teams and Skype for Business
• Providing Tier 1-3 Executive Support for our C-Suite
• Provide end user/new user education with a focus on collaboration tools like Office365
• Provision, image, install, and maintain all laptop and virtual (VM/VDI/Citrix)...