Help Desk Specialist

The primary responsibility is to provide Help Desk support of network and desktop hardware, software and other agreed to end-user specific products. Serves as the interface between the end-user community (both internal and external) and the IT support staff.

Responsibilities

• Deliver first-level call resolution for desktop hardware, software, LAN, WAN, E-Mail, Web, Internet, Intranet and administrative computing related problems
• Log and diagnose issues reported to the Help Desk
• Provide process, procedure and troubleshooting documentation
• Coordinate the resolution of any application/software issues
• Perform standard reporting when required

Requirements

• High School graduate or equivalent required
• Education supplemented with technical, vocational or college level course work in Information Technology or Computer Science preferred
• Two years of...

Prolific is the growth firm. By combining the best traits of a consulting firm, marketing agency, and capital investor, we craft and execute bold growth strategies for emerging brands. Come join our optimistic, people-first culture. We believe the best is yet to come because we're building it together.

Headquartered in downtown Indianapolis, Prolific has been recognized as a Best Place to Work by the Indiana Chamber of Commerce for four consecutive years. And we aren’t done growing. Having been named to the Inc. 5000 list for seven years straight, we are looking to add more talent to our ambitious team.

Prolific’s state-of-the-art offices are filled with curious and kind people working alongside purpose-driven clients. We offer top-notch employee perks and benefits such as flexible PTO, fun team events, excellent insurance, Tuesday lunches, and amazing office snacks.

Friendly people, fun offices and incredible clients make it enjoyable to come to...

Job type: Full-time, in office.

Locations: San Diego, CA 92108

Schedule: Monday through Thursday 7am - 4:30pm, and Fridays 7am - 11am

Role Summary:

TEAM (www.teamemployer.com) is a national leader in providing outsourced employment services. As we continue to scale, we are looking for an IT Helpdesk Specialist who will be instrumental in supporting our commitment to flawless service delivery. 

The company is looking for a detail oriented, team focused professional with a talent for clear communication to be the technological lifeline to our internal teams. The IT Helpdesk Specialist will report to the IT Manager and will play a key role in maintaining our standard of excellence by ensuring our team has full and smooth access to the technology that fuels our operations....

Help Desk / Service Desk Specialist providing 24/7 Hlep Desk Support to the USMC. Help Desk Specialist responds to and diagnoses problems through discussion with users. Ensures a timely process though which problems are controlled. Includes problem recognition, research, isolation, resolutions, and follow-up steps. Candidate will be working at the Operating Forces Tactical Systems Support Center at Marine Corps Tactical Systems Support Activity Camp Pendleton, CA. This service center is a secure classified environment. The applicant is responsible to quickly field, diagnose, and route telephone calls from the Operating Forces to C4I analysts in the workplace. Tactical / commercial C4I systems knowledge and customer service skills are a must.

Help Desk Specialsts will be required to work rotating shifts which amy include nights and weekends.

Requirements

Active DoD Sponosred Security Clearance

2+ Years Help Desk Support and...

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify.

H2 Performance Consulting (H2) is seeking a Mid-Level Help Desk Support Specialist to support the Naval Sea Logistics Center (NAVSEALOGCEN). The Mid-Level Help Desk Support will support all aspects of customer support for the assigned application(s).

The Mid-level Help Desk Support Specialist responsibilities will...