Customer Service

• Duties include interacting with new, existing and potential customers on a regular basis, to best help customers and implementing customer service policies and procedures to enhance customer satisfaction with potential sales and service growth.
• Assist in taking incoming client calls, recognizing that this is where the client will form their first impression of the company. Good communication with the client is essential!
• Make sure that taking care of the clients takes higher priority than and other task and that clients are enthusiastic about how they are treated!
• Have a courteous and pleasant demeanor whether on a phone call or not. Know that courteousness affects other team members’ spirit.
• Make sure that the phone is answered before the third ring and that the approved company greeting is used each time.
• Making sure that Club Membership clients are continually called. Extra scheduled service appointments should be booked to make...

Customer Service Representative

We are currently looking for a Customer Service Representative to join our team.

As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products and services. You will interact with customers through various channels, including phone calls, emails, and chat messages.

Key Responsibilities:

• Answer customer inquiries and provide accurate information
• Resolve customer complaints and ensure customer satisfaction
• Process orders, returns, and exchanges
• Maintain customer records and update them as needed
• Collaborate with internal teams to address customer issues
• Up sell products...

Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

- Provide accurate information about products and services to customers.

- Resolve customer complaints and issues, escalating to appropriate departments when necessary.

- Document all customer interactions and maintain detailed records in our CRM system.

- Follow company guidelines and procedures to ensure the highest standards of customer service.

- Participate in ongoing training and development to enhance skills and knowledge.

Requirements

High school diploma or equivalent; additional education is a plus.

- Proven experience in customer service or a similar role.

- Excellent communication skills, both verbal and written.

- Strong problem-solving skills and attention to detail.

- Ability to multitask and manage time effectively in a remote work environment.

- Proficient in using computers,...

The Customer Service Associate is responsible for coordinating and processing customer purchase orders accurately and in a timely fashion. They communicate with customers regarding order confirmations, shipping information, and other inquiries. Responsibilities include entering orders, managing order status and pick-up information, providing customer support, and serving as a liaison between customers, sales representatives, and internal departments. Qualifications include a high school diploma, 2+ years of customer service/inside sales experience, and strong communication and organizational skills. The role requires sitting at a computer, walking between the office and the factory, and may involve lifting up to 25 pounds.

This position is responsible for providing excellent and effective customer service to all customers by maintaining thorough company product knowledge. The CSR will be accountable for creating, communicating, and documenting new orders within the sales department.

• Serves customers by determining requirements, answering inquires and resolving customer needs
• Interacts with customers via telephone, email and/or online chat to provide support and information on product or services
• Accurately process customer transactions via portal, phone, email, etc
• Responsible to achieve customer satisfaction and improve goodwill of the organization
• Understand and communicate the features and benefits of products and how they work together
• Provide accurate information regarding product availability and shipping status
• Promptly manage the incoming calls of customers and ensure proper attention
• Enter and manage customer...

JOB SUMMARY

The CSR Supervisor is responsible for managing the various aspects of the medical file review process, specifically the intake, turn-around time and the supervision of the Customer Service Representative team.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

MAJOR DUTIES & RESPONSIBILITIES

Oversight of Case Handling

• Oversight of File Review to ensure that cases are properly notated and are processed timely.
• Provide guidance on cases where there are questions on assignment and process handling.
• Conduct monthly audits on staff to ensure that goals are met and coaching/training is provided when required.
• Provide guidance and...

We're in search of a motivated, highly organized Part-Time Compliance Customer Service Agent in Training to join our team. In this pivotal role, your primary focus will be to support our clients, their drivers, and candidates in their understanding of the D.O.T. and FCRA regulations and ensuring their effective use of our platform and services to support their compliance with both.

This is a remote option- those residing in MA, SC, GA, FL, TX are welcome to apply!

Exceptional communication skills, both verbal and written, and demonstrated ability to multi-task are essential for this role.

Our work environment nurtures internal growth; we not only encourage but also anticipate upward mobility. With our expansion underway, we're seeking the most brilliant minds to join us! If you're eager to become part of a dynamic crew of self-driven individuals who recognize that customer service is the cornerstone of...

Universal Energy Solutions is a renowned company in the energy industry, specializing in providing sustainable energy solutions. We are currently seeking a dedicated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of contact for our customers, ensuring their satisfaction and addressing their concerns.

At Universal Energy Solutions, we prioritize customer experience and strive to provide exceptional service. As a Customer Service Representative, you will handle customer inquiries, provide product and service information, and resolve any issues or complaints. Your role will be essential in maintaining positive relationships with our customers and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Assist customers with inquiries, changes, and issues related to their accounts.
• Provide accurate and helpful information about our products...

Customer Service Representative to add to our Call Center Team

Janesville Subaru

Hours- Monday-Friday Some Days 8-5, some days 11:30am-8pm with Rotating Saturdays

As a Customer Service Representative you become a cornerstone of our dealership group by providing our guests with excellent customer service in every interaction. A Customer Service Representative is expected to uphold the highest ethical standards - while maintaining a fun, friendly and positive attitude and work environment!

If you are an honest, hardworking individual who wants to work in a great environment with a job that you hate to leave at the end of the night, consider making a career change today!

Customer Service Job Requirements:

* Excellent communication skills

* High levels or integrity & work ethic

* Outgoing, organized & self motivated

Customer...

Culture rules at Delta Dental. It's key to our becoming the leading dental benefits carrier in the state, reaching over 500,000 Idahoans with our dental plans and community outreach programs. We're small on ego and big on grins. You'll see us involved in community events and "Did you make someone smile today?" on our To-Do lists. Our employees have the opportunity to make a difference in people's lives while working in an environment full of challenge, collaboration, flexibility, and industry-leading growth potential. Join our team committed to better oral health for all Idahoans.

The Manager, Customer Service will provide day-to-day oversight for a team of Support Specialists, overseeing telephone, email, and chat support, including monitoring Customer Service KPIs and call escalations to ensure Delta Dental standards are upheld. In addition, this position collaborates with the Claims team, Provider Records Coordinator, and Dental Director to identify opportunities for...

Universal Energy Solutions is a reputable company in the energy industry, specializing in providing sustainable energy solutions. We are currently looking for a dedicated and customer-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our valued customers, ensuring their needs are met and providing exceptional service.

At Universal Energy Solutions, we prioritize customer satisfaction and strive to deliver the best service in the industry. As a Customer Service Representative, you will handle customer inquiries, resolve concerns, and provide product and service information. Your role will be crucial in maintaining strong relationships with our customers and contributing to our mission of delivering sustainable energy solutions.

Responsibilities

• Respond to customer inquiries and provide information about products, services, and billing.
• Resolve customer...

* This a hybrid role on our Tulsa office *

ConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases.

We educate them about their options, learn about their specific needs, and connect hundreds of thousands of them directly to brands. These brands use our SaaS tools to manage their reviews and communicate directly with consumers to serve them better. Our business thrives when the consumers who trust us get matched with the right brands for them.

We’re fast-paced and our core values are the bedrock of who we are and who we want to be.

Our employees believe in raising the bar through data-driven innovation, intellectual curiosity, and grit. We have a team-first mentality, and manifest wins by putting the team first. Collaboration and teamwork are in our hearts; we believe winning together is the most...

LGI Homes is seeking a Customer Service Manager for our Las Vegas market.

As one of the World’s Most Trustworthy Companies and a Top Workplace in the USA, LGI Homes has a notable legacy of homebuilding excellence. We are seeking a candidate who is self-motivated and eager to dive in to the LGI Homes systems and culture.

The Customer Service Manager will respond to and resolve all warranty requests for LGI Homes’ closed out communities. This role will coordinate and enforce subcontractor and vendor scope of work. This position will also supervise homebuilding construction to meet customer and company quality expectations on time and on budget in the absence of other construction managers.

The Customer Service Manager will conduct construction training and homeowner orientations as needed.

Requirements

2 years’ experience in a construction environment is preferred for this role. The Customer Service Manager must have a...