IT Support Specialist in Texas

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

Texas Health Action seeks an IT Support Specialist to assist in maintaining our IT infrastructure, user accounts, and applications. Reporting to the Director of IT, you will collaborate with IT staff and our Managed Service Provider (MSP) to ensure optimal system uptime. You will...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems.

As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction.

Responsibilities

• Monitor and support client network systems to ensure smooth operation.
• Troubleshoot and resolve network issues reported by clients.
• Assist in the installation and configuration of network equipment.
• Provide technical guidance and support to clients and...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Support Specialist

As a Customer Support Specialist working within the Customer Support Team, you will play a valuable role in growing our Support team and providing a best-in-class customer experience. We are looking for an energetic individual who is a fast learner and comfortable...

Are you passionate about solving technical problems and providing outstanding support to users? Do you enjoy helping people navigate IT issues and making technology easier to use? If you’re ready to be the go-to person for technical assistance, our client has the perfect role for you. We’re looking for an IT Support Specialist (aka The Tech Problem Solver) to assist users with technical issues, troubleshoot systems, and maintain smooth IT operations.

As an IT Support Specialist at our client, you’ll work directly with users to resolve technical issues, support hardware and software troubleshooting, and help maintain efficient IT services. Your role will be essential in ensuring that all users have the technical support they need to perform at their best.

Key Responsibilities:

1. Provide Frontline Technical Support:
• Respond to support requests via phone, email, and...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Our Client Support Specialist acts as a liaison, provides product/services information and resolves any emerging problems that our customer accounts might face with accuracy and efficiency.

As a Client Support Specialist, you will play a crucial role in ensuring the smooth functioning of our mobile app and delivering exceptional customer support to our clients. You will be responsible for understanding and resolving issues related to API and manual software integrations, as well as providing technical assistance to clients facing challenges. Your ability to develop a deep understanding of our clients' needs, identify issues, and take proactive measures to address them will be key to success in this role.

What You’ll Do

• Provide exceptional client support through various channels (email, chat, and phone) through Zendesk to address client inquiries, technical issues, and escalations related to client payroll & timeclock software...

Overview:

About Us:
We are a well-established psychiatric practice with a mission to provide compassionate, effective mental health care. As we expand our services to include Transcranial Magnetic Stimulation (TMS), we’re looking for a personable, reliable individual to join our team as a Patient Relations Specialist & TMS Support. If you enjoy connecting with people, providing high-quality patient support, and contributing to a dedicated team, this is a great opportunity to learn, grow, and make a difference in a supportive environment.

What You’ll Do:

• Serve as a warm, consistent point of contact for TMS patients, guiding them through their treatment experience with empathy and understanding.
• Build trust with patients by providing a welcoming, supportive, and informed experience at every interaction.
• Reach out to current and past patients for feedback and reviews, helping to enhance our practice’s reputation.
• Work closely...

About Restore Hyper Wellness 

Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary new category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you’re part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love. 

Why Join Us? 

• Pioneering Wellness: Be a part of an industry-leading company at the forefront of wellness innovation. 
• Impactful Work: Your contributions will directly influence the quality of care and service our clients receive, making a tangible difference every day. 
• Innovation and Collaboration: Work in a dynamic environment where you’ll collaborate across multiple departments, contributing to a comprehensive wellness strategy. 
...

For 25 years, Stream Data Centers has been a trusted partner in providing world-class data center solutions. With a focus on sustainable, secure, and reliable infrastructure, Stream empowers businesses to scale their digital operations while prioritizing environmental and social responsibility. 

Stream Data Centers continues to set new standards for innovation, operational excellence, and sustainability in the data center industry, having provided premium data center services since 1999. Now, with 90% of its inventory leased to Fortune 100 customers, the company has acquired, developed and managed more than 27 data center projects nationally, while leadership has remained consistent for over two decades. 

From site selection to data center construction and operations, Stream develops wholesale colocation capacity and build-to-suit facilities for hyperscale and enterprise users in major markets across the United States. Additionally, Stream sources and develops...

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

Currently Looking for a Full Time Home Health Support Specialist in San Antonio, TX 78216 (In Office Position)

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!

In Office position (Monday through Friday 8:00-5:00 p.m.)

Full-Time, pay rate $16.00 to $18.00 pr hr.

Benefits:

Multiple Major Medical Plans to Choose From

• Dental plan
• Vision plan
• Short-term Disability
...

As the Technology Support Specialist, you support ACE students, faculty and staff by providing the day-to-day technology support and helpdesk services to the enterprise. This includes the management of all end-user devices, hardware, software, administrative platforms, conference room equipment, IT supplies, etc. Please note: You provide onsite support at either location when requested. You work collaboratively to support the needs of all departments to ensure the strategic development and ongoing upkeep of all enterprise platforms. You are responsible for overall ticket management, documentation, and end user computing project management. In addition, you will have assigned projects according to your skill level and understanding of the ACE environment.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs....

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with up to 2 days remote.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with up to 2 days remote.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk tickets,...

About the CareerCraft

CareerCraft helps school districts plan and implement college and career readiness programs. Our online platform streamlines data collection, protects data integrity, and automates college, career, and military readiness and career and technical education (CCMR and CTE) calculations with visualizations. Our technical assistance helps with business partnership development, labor market analyses, high-quality CTE/pathway implementation, and P-TECH program planning.

Customer Success Responsibilities

• Serve as the main point of contact and build relationships with our school district clients through the various life cycle milestones (onboarding, nurturing and renewal)

• Onboard new customers by leading the scheduling and delivery of training and working with internal and external teams to facilitate data integrations & platform setup and configuration
• Manage the customer through onboarding and to the...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

🚀 Creatunity LLC, a rapidly growing marketing agency and e-commerce company, is seeking a Customer Support Specialist for voice account and chat to join our dynamic team.

Responsibilities:

📞 Responding to inquiries and complaints from customers via voice calls and/or chat
🤝 Providing prompt, courteous, and professional service to all clients
🛠️ Troubleshooting technical issues and escalating complex problems to the appropriate department
🗃️ Maintaining accurate records of all client interactions and transactions
🤝 Collaborating with the customer support team to ensure timely and efficient issue resolution
💡 Identifying opportunities to improve the customer experience and communicating these to the...

🚀 Creatunity LLC is seeking a dedicated Sales Support Specialist to join our growing team. In this role, you will be essential in helping our sales team operate smoothly and efficiently, allowing us to maximize our sales performance. You will provide 🗂️ administrative support, assist in 🧠 sales strategy planning, and 📞 communicate with clients to ensure their needs are met.

The ideal candidate will have: 📝 Strong organizational skills,
🔍 Attention to detail, and
💼 A passion for customer service.

This is a fantastic opportunity for someone looking to develop their career in sales and support a vibrant and dynamic team.

Responsibilities

💬 Sales & Customer Service:

• Excellent sales and customer service (internal & external) skills
• Proven negotiation...

SRG Stairs of SRG Ventures is a leading construction services company specializing in stairs, floors, and blinds for the residential home builder market. We are currently seeking a full-time Office Support Specialist, also known at SRG Stairs as, Customer Service Representative (CSR),to join our growing team.

The Customer Service Rep is a member of the Stairs Team, and together are accountable for meeting the monthly, quarterly, and annual revenue and sales goals of the company.

The Rep is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are met.

The Rep is responsible for supporting the company vision and mission. They will be in contact with current and prospective customers and are in a position to influence their satisfaction and our company prosperity; this position requires tact,...

Company Seeking Experienced Client Support Specialist in Arlington, TX Branch.

Are you positive, confident and willing to serve others? If so, then you're our kind of people and we want you on our team!

Our company is Great Place to Work certified and ranked #3 in Fortune's top SMB workplaces in our industry. We recruit individuals who are deeply talented, extremely competent, and possess impeccable character. As a member of our team, you will be highly valued, respected, and able to hone in on important, thought-out objectives. We are committed to an inclusive and supportive work environment where everyone can thrive.

You'll be given clear instructions on every facet of the work and the freedom to improve upon the way we do it here at Mixer & Plant Parts. In fact, improving upon the way we do it here is one of our five company values.

As a Client Support Specialist, you will be on the front lines of delivering our brand promise to our clients....

At Service First, our core values guide our actions and shape our culture. We foster innovation and embrace dynamic growth, not only for our benefit but for the benefit of everyone involved.

We actively seek out creative thinkers who approach problems from fresh perspectives. Our team members are encouraged to challenge assumptions, propose bold solutions, and turn challenges into opportunities. They embrace calculated risks, drive transformative changes in products, processes, and systems, and offer practical, actionable ideas instead of abstract concepts.

Service First Mortgage is currently hiring for a Loan Delivery Supports Specialist.

We are seeking an entry level candidate who is excited to join the mortgage industry

The Loan Delivery Support Specialist enters the received and shipped dates into the loan origination system for all incoming trailing documents, prints cover sheets from...

About Us:

Jirav is a dynamic and fast-growing startup revolutionizing the FP&A (Financial Planning & Analysis) space. Our cloud-based platform empowers businesses to plan, analyze, and forecast their financial performance in real-time, enabling data-driven decision-making. We are passionate about helping our customers transform their financial processes and achieve their business goals.

Position Overview:

We are seeking a dedicated and customer-focused Support Specialist to join our team on-site in Austin, TX. As a Support Specialist, you will be the frontline hero for our customers, providing exceptional support and ensuring they have a seamless experience with our software. You will be working closely with CFOs, CEOs, controllers, finance directors, investors, and other business leaders, helping them leverage the full potential of Jirav's platform to drive their financial strategy and success.

Key...