Patient Relations Specialist & TMS Support (Entry-Level)

Overview:

About Us:
We are a well-established psychiatric practice with a mission to provide compassionate, effective mental health care. As we expand our services to include Transcranial Magnetic Stimulation (TMS), we’re looking for a personable, reliable individual to join our team as a Patient Relations Specialist & TMS Support. If you enjoy connecting with people, providing high-quality patient support, and contributing to a dedicated team, this is a great opportunity to learn, grow, and make a difference in a supportive environment.

What You’ll Do:

• Serve as a warm, consistent point of contact for TMS patients, guiding them through their treatment experience with empathy and understanding.
• Build trust with patients by providing a welcoming, supportive, and informed experience at every interaction.
• Reach out to current and past patients for feedback and reviews, helping to enhance our practice’s reputation.
• Work closely with our team to implement patient engagement and marketing strategies.
• Receive on-the-job training in TMS support, with a focus on creating a comfortable, patient-centered environment.

Why Join Us?

• Make a real impact in patients’ lives by supporting their journey toward better mental health.
• Gain valuable skills in healthcare and patient relations in a growth-oriented role.
• Join a supportive team where your development and patient care are priorities.

Requirements

What We’re Looking For:

• A “people person” who is warm, patient, and comfortable building positive relationships.
• Excellent communication skills with a professional and compassionate approach to patient outreach.
• Eager to learn and grow in a structured, team-oriented environment.
• Organized, proactive, and able to follow through independently on tasks.
• No prior TMS experience required—training and certification provided.
• Education: Minimum high school diploma or higher

• Education: Minimum high school diploma or higher

How to Apply:
If this sounds like you, please send your resume and a brief note on why you’d be a great fit. We’d love to meet you!

Benefits

Hours and Pay:

• Hours: 36 to 40 hours per week Monday - Friday
• Pay: $12/hour starting with room to grow
• Health Benefits including dental and Vision
• 401K Plan
• Paid Vacation Days

A valid driver's license is required and any employment offers are contingent upon a clear background check.

We are an Equal Opportunity Employer