Account Manager in Pennsylvania

ONE 2 ONE takes a proactive and business-oriented approach to IT management and strives to deliver a 5-Star IT Experience.  Our focus is educating and empowering those we serve and support. Currently, we are in search of a motivated MSP Account Management Professional to join our team!

The role of an MSP Account Manager is multifaceted, involving elements of client relationship management, cross selling of services, and strategic planning. Their primary goal is to ensure client satisfaction, retention, and long-term success for both the client and the MSP.

Job Expectations:

• Emulate and promote the ONE 2 ONE culture by adhering to vision, mission and core values.
• Provide a 5-Star Experience to all existing and prospective customers
• Follow all company processes, expectations, policies, and procedures
• Proper use of the company CRM system, quoting...

Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? If you answered yes, consider this opportunity with City Wide!

City Wide Facility Solutions is actively seeking a Facility Solutions Manager (FSM) for our Franchise location in Central Pennsylvania.

The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including – training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from...