IT Support Specialist in Utah

Under the supervision of the IT Director, the IT Support Specialist handles technical support cases for employee computer hardware and software systems. Provides deskside technical support for all employees and supports the IT Director on special projects.

Work Schedule:

Monday - Friday; 8:00 am - 5:00 pm; 1-hour unpaid lunch

Job Function:

include, but are not limited to, the following:

1. Information Technology Support:
1. Provide deskside technical support for employees for all locations (Ivins, St. George, Cedar City, Richfield, Kanosh).
2. Onboard new hires with IT systems.
3. Manage IT helpdesk and ticket systems.
4. Track and store computer assets and inventory.
5. Ensure proper recording, documentation, and closure.
6. Assist with administrating Office 365 and/or related systems.
7. Build computer systems and mobile devices for deployment.
8. Support health department...

About the Company

VOZE is on a mission to create software that sales reps love to use. We are driven by a commitment to excellence and a passion for innovation. Using our mission as our guide, we create solutions that positively impact the world. We are dedicated to pushing the boundaries of what's possible.  Using AI, VOZE focuses on the nuances of in-person sales and tangible product interactions, while redefining how sales data is collected, processed, and leveraged. 

About the Role

The Customer Support Specialist is the first point of contact for customers seeking Voze technical assistance. You will be responsible for building solid relationships with Voze Customers by guiding them through Voze features and functionality, recommending solutions to questions they may have, and advocating for them within the organization by promptly escalating issues to the appropriate Voze...

Christopherson Business Travel, a globally recognized leader in Travel Management, is looking for an IT and Application Support Specialist to join our Technology team. This position will focus on end-user IT support as well as application support for both 3rd party and prioprietary systems while providing the highest quality customer service. The Support team works in a fast-paced dynamic environment providing service over the phone, via email, in person and via remote sessions.

Responsibilities

• Prioritize, evaluate, track and resolve Service Desk requests as well as maintain related user guides and other self-service documentation
• Support and troubleshoot customer issues both hardware and software related
• Perform basic system and application administration/configuration tasks
• Escalate requests when additional technical expertise is required
• Assist in technical projects as needed
...

This position supports GDS processes and technology and will be working with agents, accounting team and the Account Managers with the goal of supporting our clients ever changing needs.

Responsibilities

• Sabre and Galileo/Travelport tasks in the following areas:
• Sabre scripting
• Set up new PCC’s as needed
• Support online booking tool setups as needed
• Adding policy and Udids
• FOP changes
• Maintaining Service Fees
• Adding air, hotel and car contract info – verifying that all contracts are working
• Verifying all hotel rates – in all SID’s required
• Verifying all ATPCO air contracts and update where applicable in all SID’s required
• Updating and maintaining the hotel secure rate plan codes
• Building all new client udid’s in script
• Troubleshooting script errors for in-house and onsite agents
• Troubleshooting and researching Compleat...

In this role, you’ll be on the ground floor of this exciting operation ensuring that driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.

Client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. As a Driver Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.

As a Support Specialist, you will:

• Serve as the front line, supporting the company's driver-partners. 
• Thrive in a fast-paced environment tackling an array of customer issues.
• Become an expert on its services
• Deliver above-and-beyond customer service to the company's riders. 
• Notice even the...

WHO WE ARE

The Road Home has been a leader in the fight to end homelessness for 100 years (1923-2023). We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

JOB SUMMARY

In partnership with 4th Street Clinic, The Road Home is seeking to hire a highly motivated individual who is committed, compassionate, willing to be challenged, and who wants to make a difference in the lives of others. We are seeking a Peer Support Specialist to work at The Magnolia Apartments, a Permanent Supportive Housing property located in downtown Salt Lake City. This position will be a member of the The Health and Housing Transition (HHoT) Team. The HHoT program is a joint pilot between The Road Home and...

In this role, you’ll be on the ground floor of this exciting operation ensuring that our driver-partners have a smooth interaction and experience, while delivering exceptional service to the company's riders.

Our client is on the cutting edge of mobility, building revolutionary technology that’s changing the way people get around. It's on-demand transit on a mass scale, a smarter transportation that’s friendly to our planet. As a Driver Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company.

As a Support Specialist, you will:

• Serve as the front line, supporting the company's driver-partners. 
• Thrive in a fast-paced environment tackling an array of customer issues.
• Become an expert on its services and spread the love of the company everywhere.
• Deliver above-and-beyond customer service to...