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IT and Application Support Specialist

Christopherson Business Travel

Salt Lake City, utah


Job Details

Full-time


Full Job Description

Christopherson Business Travel, a globally recognized leader in Travel Management, is looking for an IT and Application Support Specialist to join our Technology team. This position will focus on end-user IT support as well as application support for both 3rd party and prioprietary systems while providing the highest quality customer service. The Support team works in a fast-paced dynamic environment providing service over the phone, via email, in person and via remote sessions.

Responsibilities

  • Prioritize, evaluate, track and resolve Service Desk requests as well as maintain related user guides and other self-service documentation
  • Support and troubleshoot customer issues both hardware and software related
  • Perform basic system and application administration/configuration tasks
  • Escalate requests when additional technical expertise is required
  • Assist in technical projects as needed

Requirements

  • Bachelor’s in Information Systems, Computer Science, or related field.
  • Familiar with server install and configuration, Active Directory, DHCP/DNS, and Group Policy Objects.

Benefits

  • Medical and prescription drug coverage
  • Health savings account (HSA) with company contribution
  • Dental coverage
  • Voluntary vision coverage
  • Flexible spending account (FSA)
  • 401 (k) retirement savings plan with company match
  • PTO and Holidays

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