Technical Support Specialist

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk...

Why You’ll Love Working Here

• Employee-Owned: Gain a stake in the company’s success.
• Comprehensive Benefits: 100% coverage for employees and dependents.
• Hybrid Work Model: 5 days in-office for the first 60 days, then hybrid with 2 days in office.
• Financial Incentives: 401K, annual bonus opportunities, and stock/profit-sharing after the first month.
• Flexible Working Hours: Choose your schedule (7-4, 8-5, 9-6) with no on-call shifts.
• Growth Opportunities: Be part of a rapidly expanding company doubling its revenue in the next three years.

Overview of the Role

The Tech Support Specialist (Level 1) is the primary technical resource for the on-site support teams. In this role, you will be responsible for managing and resolving service desk tickets,...

Job Title: Lead Application Support Engineer

Location: Tampa, FL

Salary Range: $101,000 - $110,000

Our Client, a leader in financial services, is seeking a Lead Application Support Engineer to join their Development team. This role focuses on maintaining and providing technical support for applications in daily operations.

Key Responsibilities:

- Resolve critical application alerts and production defects

- Collaborate with internal teams on application issues

- Validate and submit audit responses

- Manage disaster recovery processes

- Identify automation opportunities

- Partner with development teams on application design

- Manage application deployment and upgrade processes

Required Skills:

- 6+ years of related experience (4+ years in Distributed Application Support)

- Experience with Java/J2EE, XML, HTML, JavaScript, NodeJS

- Proficiency in Unix, Linux, Windows,...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Location: United States,Remote (PST Working Hours Required) 

 Salary: Up to $55K base + 10% bonus DOE & Geographic Location

*This position is remote and not eligible for relocation assistance.  All positions must reside within the country listed within this job description.  

 A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. 

About the Role:  

Applied Value Technologies is looking for a Supply Chain Systems -...

Aesthetix CRM, a premier provider of customer relationship management solutions tailored for the aesthetic and medical spa industries, is looking for a Technical Support & Product Specialist to join our team. In this role, you will be the first line of defense for client inquiries and technical support related to our software platform. You will work closely with internal team members & customers to resolve issues, provide product training, and ensure they are getting the most out of our platform.

Responsibilities

• Act as the primary point of contact for escalated client technical support inquiries, providing timely and effective solutions.
• Diagnose and troubleshoot software issues related to the Aesthetix CRM platform.
• Assist clients and internal team members in navigating the software functionalities and maximizing their use of our tools.
• Collaborate with the development and product management teams to report bugs and...

Location: On-site Client Office (US)

Onsite Locations Available: California (Fremont, Menlo Park), Georgia (Atlanta), Colorado (Denver)

This position requires you to be in office, Monday - Friday. (MUST BE ABLE TO WORK IN PST HOURS - EAST COAST CANDIDATES PREFERRED)

Salary: Up to $55K base + 10% performance bonus DOE & Geographic Location

A little bit about us:  

Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at...

About us

In addition to working with Native American Tribes to build telecommunications infrastructure nationally, Native Network, Inc. delivers Internet and phone services in Chelan and Douglas counties in Washington state. We have been providing these services over the Public Utilities District’s (Chelan and Douglas) fiber networks since 2016.

Job Overview

The technical support specialist is the person responsible for a variety of activities to install and support the Company’s Internet service end user customers including scheduling and coordination of installations, technical and billing support.

LOCATION: Wenatchee, WA (ONSITE - not a remote position)

Requirements

Responsibilities

• Customer order acceptance and processing
• Scheduling, provisioning and installation (remote and in person as trained/needed) of Internet service
• Answer basic billing...

MUST own reliable transportation and a valid driver’s license for asset pick-up or deliveries as needed.

Candidates MUST be local at time of submission. Hiring manager is not currently interested in candidates who will need to relocate to accept offer. NO REMOTE ONLY OPTION. Position will be fully onsite, M-F (8am-4:30pm).

Position Summary:

As a key member of the Technology Division’s Field Services and Asset Management team,the Asset Management & Deployment Specialist provides coordination and support with all phases of the asset lifecycle of technology devices, from initial receipt to final disposal, while maintaining a well- organized warehouse environment. The candidate for this position should have a keen focus on maintaining high standards of procedural fidelity, ensuring quality assurance, fulfilling service level expectations, and delivering best-in-class service experiences to all...

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...

Under the general direction of the Idaho College of Osteopathic Medicine Director of IT, the Technical Support Specialist will provide technical problem resolution to end-users (faculty, staff, students and guests) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting issues. Advanced duties of this position will include management of a Mobile Device Management System, ticketing solutions, inventory system, classroom A/V systems and other software applications as needed. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. As part of the IT team, the Technical Support Specialist will be cross trained to provide...

Are you looking to advance your career as a Technical Support Specialist? Look no further! DenaliTEK is seeking a dedicated and passionate individual to join our team. As a Technical Support Specialist, you will have the opportunity to provide exceptional technical assistance to our valued customers. From troubleshooting software issues to guiding customers through complex setups, your problem-solving skills and customer-centric approach will be put to the test.

At DenaliTEK, we pride ourselves on delivering top-notch service and going above and beyond to meet customer needs. If you are ready to join a dynamic and supportive team and take your technical support skills to the next level, we can't wait to hear from you!

Requirements

• Proven experience as a Technical Support Specialist or similar role
• Excellent communication skills and ability to explain technical concepts to non-technical individuals
• Strong troubleshooting and...

Job Summary: The Technical Support Specialist often serves as the first point of contact for technical assistance to customers. They are responsible for providing prompt and efficient support while achieving exceptional customer service satisfaction, This role is responsible for diagnosing hardware and software problems, configuring systems, offering guidance on usage and escalating tickets and cases per departmental protocols. The specialist must maintain system functionality and adherence to all departmental procedures and meeting client SLAs, Requires some on-site training.

Key Responsibilities:

Customer Service:

• Provide the highest level of customer service in all activities externally and internally that meets or exceeds department requirements.
• Maintain a high level of communication with users to ensure their issues are understood and resolved.
• Follow up with users to ensure...

Technical Support Specialist Needed
Location: On-site in two locations (North Georgia and East Alabama)
Experience: Minimum 6 months
Pay: $21-25/hour
We're seeking a Technical Support Specialist to provide frontline IT support for employees. The role involves:

• Troubleshooting hardware and software issues
• Managing user accounts and devices
• Supporting various operating systems (Windows, MacOS, iOS)
• Maintaining computers, printers, and mobile devices
• Participating in on-call rotation (including after-hours and weekends)

Requirements:

• Strong communication skills
• Experience in Help Desk or call center environment
• Proficiency in Microsoft Office 365 and Apple device management
• Knowledge of networking, ITIL concepts, and business applications
• Ability to work independently with minimal supervision
• Willingness to travel up to 5%
• Associate or...

About Us:

At Botrista, we are transforming beverage culture with intuitive drink-making technology guided by Nature herself. By allowing restaurants to easily expand menus without added complexity, we’re driving incremental growth with the push of a button.

Awarded as one of the Best California Startups in 2023, our beverage solution has created a new industry category, universally applicable to any cuisine, demographic, and business. Our machines are being rapidly deployed around the country for customers to experience & enjoy.

We deliver a world of flavors at your fingertips by sourcing top-tier ingredients from around the globe. Thanks to valuable data collected through our integrated CloudBar system, we easily guide our partners through their drink menu innovation.

Each drink is crafted by nature, and perfected by innovation - we’d love to have you be a part of...

Candidates MUST be local at time of submission. Hiring manager is not currently interested in candidates who will need to relocate to accept offer. NO REMOTE ONLY OPTION. Position will be fully onsite, M-F (8am-4:30pm).

As a key member of the Technology Division’s Field Services and Asset Management team,

the Asset Management & Deployment Specialist provides coordination and support with all phases of the asset lifecycle of technology devices, from initial receipt to final disposal, while maintaining a well- organized warehouse environment. The candidate for this position should have a keen focus on maintaining high standards of procedural fidelity, ensuring quality assurance, fulfilling service level expectations, and delivering best-in-class service experiences to all stakeholders.

1.     Support each phase of the asset lifecycle for technology devices within the district, from acquisition and deployment to...

Gunnr is a premier brand dedicated to providing high-quality gun accessories to firearm enthusiasts and professionals. Our product range includes state-of-the-art gun scopes, mounts, and other essential accessories designed to enhance the shooting experience. We pride ourselves on delivering exceptional products and outstanding customer service. We are currently seeking skilled customer support as well as honed experience as technical support specialist roles with prior experience in the gun accessory industry to join our team.

This role will be responsible for providing technical support and exceptional customer service to our clients. It requires a deep understanding of gun accessories and the ability to troubleshoot and resolve technical issues efficiently. The ideal candidate will have prior experience in customer support within the gun accessory industry and possess excellent communication skills.

Requirements

Customer Support:

...

Mediavine is seeking an experienced Technical User Support Specialist to join our growing IT Services team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk!

Position Title & Overview:

As a Technical User...

Job Description:

Are you a tech-savvy individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Technical Support Specialists. In this entry-level role, you will be the first point of contact for our users, providing expert technical assistance and ensuring a seamless experience for all.

Responsibilities:

• Respond to technical inquiries via chat, email, and phone in a timely and professional manner

• Diagnose and troubleshoot software and hardware issues

• Provide step-by-step guidance to users to resolve technical problems

• Assist users with navigating our platform and utilizing its features effectively

• Maintain a high level of customer satisfaction through excellent communication and problem-solving skills

• Collaborate with team members to...

Samsung SDS America is looking for a Technical Support Specialist to join our team. This role is highly significant due to its high visibility within the organization and offers excellent career advancement opportunities. As part of the role, you will get to work with the latest technologies, providing invaluable hands-on experience and a chance to learn new facets of systems and network management. You will also be a part of a fantastic team environment that encourages knowledge transfer, offering an excellent opportunity for both professional and personal growth.

The ideal candidate will be providing exceptional technical support to our clients by resolving complex technical issues. The successful candidate will have a strong background in a variety of technology platforms, enabling them to solve complicated customer issues. Collaborating with other IT support personnel in an enterprise setting will be part of the role. 

The team is working...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Mediavine is seeking an experienced Technical Support Specialist to join our growing IT Services team.

About Mediavine

Mediavine is a fast-growing advertising management company representing over 10,000 websites in the food, lifestyle, DIY, and entertainment space. Founded by content creators, for content creators, Mediavine is a Top 20 Comscore property, exclusively reaching over 125 million monthly unique visitors. With best-in-class technology and a commitment to traffic quality and brand safety, we ensure optimal performance for our creators.

Mission & Culture

We are striving to build an inclusive and diverse team of highly talented individuals that reflect the industries we serve and the world we live in. The unique experiences and perspectives of our team members is encouraged and valued. If you are talented, driven, enjoy the pace of a start-up like environment, let’s talk!

Position Title & Overview:

As a Technical Support...

Can people always hear the smile in your voice? Does a happy user give you a good feeling?

We are looking for a full-time Technical Support / Product Testing Specialist to provide technical support to our growing customer base along with hardware and software product testing. The three prime requirements are technical expertise with Microsoft operating systems, hands-on experience with testing hardware/software, *and* interpersonal competence to make customers feel comforted and valued. You should be smart, nice, and dedicated to perfect implementation.

XDR Radiology is a leading provider of digital radiography software and hardware for dental professionals nationwide, focusing on delivering easy to understand solutions. Our customers love us thanks to hard work, dedication to scientific smarts, and most importantly, our respectful approach. We treat each other like human beings because we know that working with great people is as important as working with a...

Company Overview and Job Description Summary: 

Oceania International is a fast growing e-commerce company. We are looking for a self-driven and ambitious Tech Support to join our team!

At Oceania International, our success depends on our people, productivity, and procedures. We are looking for a candidate with supportive force driving each of these areas, and we’re currently seeking someone stellar to take the reigns. The ideal professional for the role is a flexible problem solver with superb tech supporting skills with a detail-oriented mindset. They should have prior experience thriving in providing tech support services in a professional capacity. Multitasking and unique ability to deftly handle the unexpected are essential qualities to bring to the position.

As a Technical Support Specialist, you will be responsible for providing technical assistance and support to customers who purchase our electronic bicycles along with traditional...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Aperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule:

• Sunday through Wednesday, 10:00 pm – 8:30 am (4 days x 10 hours days with 30-minutes for lunch)

• Wednesday through Saturday, 10:00 pm –8:30 am (4 days x 10 hours days with 30-minutes for lunch)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between...

TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure.

Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more....

This is a contract role for a Technical Support Specialist. Must have experience with SCCM-Microsoft System Center Configuration Manager (now MCM-Microsoft Configuration Manager) for imaging machines and CompTIA A+ certification. This is an on-site, six month contract role located in the Albany, New York Metropolitan Area and be available M-F 9-5. Must have excellent attendance and attitude.

Requirements

The Technical Support Specialist will be responsible for providing imaging and deployment of windows 10/11 computers, and setting up new computer work stations. Their will be work stations that need to be broken-down and moved to another location. They will use their analytical skills to identify and resolve any issues, ensuring customer satisfaction. This is a 6 month contract position, with possibility of more after completed.

Qualifications

• Technical Support and Troubleshooting skills
• CompTIA A+...