Senior Applications Engineer (CRM/Foundation Software)
Fawkes IDM
Los Angeles, california
Responsibilities:
- IT owner of several enterprise solutions owned by the Business Development team;
- Act as the IT liaison for Business Development. This will require a sound understanding of law firm business development workflows and needs;
- Work on application implementations, upgrades, enhancements, troubleshooting and roadmaps;
- Provide direct oversight and management of various solutions, as assigned;
- Act as subject matter expert for those systems and provide technical support, as needed;
- Ensure the health and stability of all solutions owned;
- Be able to speak the language of the business development team in order to perform analysis of processes, application features and configurations, end user questions, etc.;
- Build, maintain and advance a strong relationship with Litera, IntApp and other vendors;
- Understand the roadmap for specific offerings and demonstrate strong knowledge of...