Remote Customer Support Specialist

UnitedHealth Group Incorporated is looking for a motivated and compassionate Customer Support Specialist to join our team in a remote capacity. In this role, you will be the first point of contact for our community, providing exceptional live chat support to patients and staff. You will play a vital role in addressing inquiries, troubleshooting issues, and ensuring a positive experience for all users. The ideal candidate will have a friendly demeanor, excellent communication skills, and a passion for helping others. If you are dedicated to providing outstanding customer service in an educational setting, we encourage you to apply.

Responsibilities

• Provide timely and effective live chat support to resolve inquiries and issues from students, parents, and staff.
• Maintain a high level of professionalism while interacting with customers in a virtual environment.
• Document customer interactions and feedback accurately in our support...

Job Description: Remote Customer Support Specialist

Overview

Liberty Fox Technologies is looking for a proactive Remote Customer Support Specialist to join our dynamic team. This position allows you to work from the comfort of your own home while providing superior assistance to our customers. You will be responsible for managing customer inquiries, troubleshooting issues, and providing effective solutions in a timely manner.

The ideal candidate will possess excellent communication skills, a strong customer focus, and a knack for problem-solving. Your role will be instrumental in ensuring that our clients have the support they need, enhancing their overall experience with our products and services.

Important Note:

If you are applying for this role, please be aware that you will be required to pay a training fee to cover the cost of our comprehensive training program. This fee will be discussed further...

The Diocese of Lake Charles is looking for a dedicated and friendly Front Desk Customer Support Specialist / Live Chat Agent to join our remote team. This role focuses on providing exceptional customer service and support to parishioners and visitors through various communication channels, including live chat and email. As the first point of contact, the ideal candidate should have a warm demeanor and a passion for helping others, ensuring that all inquiries are addressed promptly and efficiently. This position requires a deep understanding of the Diocese's programs and services to offer accurate information and support. The Front Desk Customer Support Specialist will work closely with other team members to enhance the overall experience of our community and strengthen the connection between the Diocese and its members.

Responsibilities

• Handle incoming inquiries through live chat and email with professionalism and empathy
• Provide accurate...

Bank Of America Financial Center is seeking a friendly and efficient Customer Support Specialist / Live Chat Agent to join our remote team. In this role, you will be the frontline support for our customers, addressing inquiries and resolving issues regarding our banking products. You will utilize your communication skills to provide exceptional support via live chat, ensuring a positive experience for all customers. Your goal will be to assist customers promptly and effectively while helping to enhance product understanding and satisfaction.

Responsibilities

• Provide real-time assistance to customers through live chat, answering inquiries, resolving issues, and guiding product usage.
• Manage multiple chat sessions simultaneously while maintaining a high level of professionalism and courtesy.
• Document customer interactions and feedback in the system for reference and improvement purposes.
• Collaborate with other departments to...

Mohar Design LLC is looking for a friendly and motivated Customer Support Specialist to join our US REMOTE team as a LIVE Chat Agent. In this role, you will be the first point of contact for our clients, providing exceptional support through live chat. Your primary responsibility will be to assist customers with inquiries, resolve issues, and guide them through our services in a timely and professional manner. With your strong communication skills and customer-focused attitude, you will help ensure a positive experience for our clients and contribute to the overall success of our company. If you are passionate about customer service and enjoy working in a fast-paced remote environment, we would love to hear from you!

Responsibilities

• Respond to customer inquiries via live chat in a professional and efficient manner.
• Resolve customer issues by providing accurate information and effective solutions.
• Document customer interactions and feedback...

Exemplar Global is seeking a proactive Customer Success Specialist / Live Chat Support to join our remote team. In this dynamic role, you will be the first point of contact for our valued customers, providing timely assistance and resolving inquiries through live chat. Your primary objective will be to enhance customer satisfaction by ensuring prompt responses and delivering quality support that aligns with our company values. You will work closely with cross-functional teams to continuously improve our service offerings and ensure our customers have a seamless experience. Your passion for customer success and ability to communicate effectively will help build long-lasting relationships with our clients, making you an integral part of our mission to deliver excellence.

Responsibilities

• Engage with customers through live chat, addressing inquiries and providing product support.
• Maintain a high level of professionalism and empathy in all customer...

ValSource Inc is seeking a dedicated Live Chat Agent / Customer Support Specialist to join our vibrant team in a remote position. In this role, you will be the frontline representative of our company, engaging with customers through live chat to address inquiries, troubleshoot issues, and provide exceptional support. Your ability to communicate effectively and empathize with customers will play a vital role in enhancing their experience with our products and services. We value individuals who are passionate about delivering top-notch customer service and who thrive in a fast-paced environment. If you are excited about helping customers and being part of a collaborative remote team, we encourage you to apply.

Responsibilities

• Respond promptly to customer inquiries via live chat, ensuring a high level of service.
• Provide accurate information regarding products and services while addressing customer concerns.
• Troubleshoot technical issues...

Clear Drains LTD is looking for a friendly and customer-focused Customer Support Specialist / Online Chat Representative to join our remote team. As a Customer Support Specialist, you will be the first point of contact for our customers and will assist them with any inquiries or issues they may have through online chat. The ideal candidate is empathetic, solution-oriented, and has excellent communication skills.

Responsibilities

• Interact with customers through online chat to provide assistance and resolve their inquiries or issues
• Identify and escalate complex or unresolved customer issues to the appropriate department
• Provide accurate and up-to-date information to customers regarding products, services, and policies
• Maintain a high level of professionalism and customer satisfaction in every interaction
• Follow predefined processes and guidelines to ensure consistency in customer support
• Manage and prioritize...

OLI Outdoor is looking for a remote Customer Support Specialist to join our dedicated team. As a leading outdoor construction company, we take pride in creating exceptional outdoor spaces for our clients. The Customer Support Specialist will play a key role in ensuring customer satisfaction and providing excellent support throughout the customer journey.

In this remote position, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also collaborate closely with our sales and operations teams to ensure a seamless customer experience. The ideal candidate is highly organized, customer-focused, and has excellent communication skills.

Responsibilities

• Respond to customer inquiries through various channels (phone, email, live chat, etc.)
• Provide accurate information about our products and services
• Assist customers with order placement, billing inquiries, and product...

IMPORTANT: only individuals from the domain @TheActigraph.com will reach out to you. If you receive any emails from any other domains such as @careers-theactigraph.com, this is not ActiGraph.

ActiGraph is an international leader in the development of validated medical-grade wearable solutions used to measure physical activity, sleep, and behavior patterns in the broader global academic and pharma research communities.

Do you have an innate desire to go above and beyond for clients and issues? Do you have an intrinsic curiosity to discover why an issue occurs? Do you feel that the only way to successfully troubleshoot an issue is to reproduce it while discovering details about the product that haven’t been discovered before? Do you enjoy becoming a subject matter expert (SME) on an issue when escalation resources consult with you for details? Do you want to be part of a team that thrives on the camaraderie built from collaborating on complex...

Paul Wright Group, a leading construction company, is seeking a motivated Customer Support Specialist to join our remote team. As a Customer Support Specialist, you will play a key role in providing exceptional service to our valued customers. This is a remote position, allowing you to work from the comfort of your own home. If you are a customer-focused individual with excellent communication and problem-solving skills, we would love to hear from you.

Responsibilities

• Assist customers via phone, email, and chat in a professional and friendly manner.
• Answer customer inquiries and provide accurate information and solutions.
• Resolve customer complaints and concerns effectively and efficiently.
• Identify and escalate priority issues to the appropriate departments.
• Keep records of customer interactions, transactions, comments, and complaints.
• Provide product and service information to customers.
• Update...

Credit Key aims to deliver a superior business payment experience at B2B point-of-purchase. Our core product allows B2B merchants to offer buy-now-pay-later financing at ecommerce checkout.

We are seeking an enthusiastic, quick-thinking Customer Support Specialist for our fast-paced client success team. As a member of the Client Success Team, you will deliver amazing solutions and outcomes for our Credit Key clients and merchants, leading to long-lasting customer loyalty.

What you’ll do

• Handle all incoming inquiries from our borrowers and merchants, via our available support channels (phone, chat, and email)
• Efficient in a high-call volume environment ranging on average from 30 to 50 calls per day
• Collaborate cross-functionally with other Credit Key teams to analyze, assess, and resolve complex customer issues
• Work closely with our internal Risk team to resolve risk-related issues that are owned by the Support team
...