MSP Account Manager

ONE 2 ONE takes a proactive and business-oriented approach to IT management and strives to deliver a 5-Star IT Experience.  Our focus is educating and empowering those we serve and support. Currently, we are in search of a motivated MSP Account Management Professional to join our team!

The role of an MSP Account Manager is multifaceted, involving elements of client relationship management, cross selling of services, and strategic planning. Their primary goal is to ensure client satisfaction, retention, and long-term success for both the client and the MSP.

Job Expectations:

• Emulate and promote the ONE 2 ONE culture by adhering to vision, mission and core values.
• Provide a 5-Star Experience to all existing and prospective customers
• Follow all company processes, expectations, policies, and procedures
• Proper use of the company CRM system, quoting...