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Senior Account Manager for an MSP
ONE2ONE Inc.
Lancaster, pennsylvania
Job Details
Full-time
Full Job Description
Be the Trusted Advisor Behind Game-Changing IT Solutions!
Do you thrive on building relationships and delivering exceptional service? Are you ready to make a lasting impact by helping businesses unlock the full potential of their IT? ONE 2 ONE Inc., a Managed Service Provider, is searching for a Senior Account Manager who’s as passionate about client success as we are!
What You’ll Do
- Be the Client Hero: Serve as the main point of contact for our top clients, ensuring their needs are met, questions answered, and goals achieved.
- Drive Growth: Develop strategies for retention, renewal, and account growth, identifying ways to bring even more value to each client relationship.
- Collaborate & Deliver: Work closely with technical teams to ensure clients receive top-notch service and timely support.
- Measure Success: Track client satisfaction, monitor KPIs, and prepare insights to keep each account thriving.
Why Join ONE 2 ONE Inc.?
- Shape the Future: Make an impact with a growing company that values your input and initiative.
- Collaborative Culture: Join a supportive team that celebrates wins together.
- Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more.
Ready to Build Lasting Partnerships? If you’re all about client success and love working in a fast-paced IT environment, apply now to join ONE 2 ONE Inc. and make a real difference!
*To be considered for this role, please take this short 10-minute survey! https://go.cultureindex.com/p/Qnv1BGBJaQECCuhykXvc
Requirements
What You Bring
- Experience that Counts: 3+ years in Account Management or Client Success, ideally in the MSP or IT services field.
- Relationship-Building Skills: Excellent communication, proactive problem-solving, and a true client-first attitude.
- Tech Savvy: Knowledge of MSP services like cloud, cybersecurity, and IT infrastructure.
Benefits
Benefits
- Salary base ($65,000-$80,000) plus Commission
- Medical, Dental, & Vision with Employer Contribution
- 401K with Employer Match
- Paid Time Off
- Volunteer Time Off
- Employee Assistance Program