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Senior Account Manager for an MSP

ONE2ONE Inc.

Lancaster, pennsylvania


Job Details

Full-time


Full Job Description

Be the Trusted Advisor Behind Game-Changing IT Solutions!

Do you thrive on building relationships and delivering exceptional service? Are you ready to make a lasting impact by helping businesses unlock the full potential of their IT? ONE 2 ONE Inc., a Managed Service Provider, is searching for a Senior Account Manager who’s as passionate about client success as we are!

What You’ll Do

  • Be the Client Hero: Serve as the main point of contact for our top clients, ensuring their needs are met, questions answered, and goals achieved.
  • Drive Growth: Develop strategies for retention, renewal, and account growth, identifying ways to bring even more value to each client relationship.
  • Collaborate & Deliver: Work closely with technical teams to ensure clients receive top-notch service and timely support.
  • Measure Success: Track client satisfaction, monitor KPIs, and prepare insights to keep each account thriving.

Why Join ONE 2 ONE Inc.?

  • Shape the Future: Make an impact with a growing company that values your input and initiative.
  • Collaborative Culture: Join a supportive team that celebrates wins together.
  • Comprehensive Benefits: Health, dental, vision, PTO, 401k, and more.

Ready to Build Lasting Partnerships? If you’re all about client success and love working in a fast-paced IT environment, apply now to join ONE 2 ONE Inc. and make a real difference!

Requirements

What You Bring

  • Experience that Counts: 3+ years in Account Management or Client Success, ideally in the MSP or IT services field.
  • Relationship-Building Skills: Excellent communication, proactive problem-solving, and a true client-first attitude.
  • Tech Savvy: Knowledge of MSP services like cloud, cybersecurity, and IT infrastructure.

Benefits

Benefits

  • Salary base ($65,000-$80,000) plus Commission
  • Medical, Dental, & Vision with Employer Contribution
  • 401K with Employer Match
  • Paid Time Off
  • Volunteer Time Off
  • Employee Assistance Program

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