Senior Account Manager for an MSP

Elevate Your Career as a Senior Account Manager with Us!

Are you a strategic thinker with a passion for technology? Do you thrive on building lasting client relationships? We’re looking for an experienced Senior Account Manager to join our Managed Service Provider (MSP) team in our Marketing & Sales department and help us drive exceptional results for our clients!

What You’ll Do:

• Lead Client Engagement: Serve as the primary liaison for specific accounts, fostering strong relationships and understanding their business objectives.
• Develop Strategic Plans: Create tailored account strategies to drive growth, enhance service delivery, and ensure client satisfaction.
• Collaborate Across Teams: Work closely with sales, technical, and support teams to deliver seamless solutions that exceed client expectations.
• Monitor and Analyze Performance: Track account metrics, identify trends, and provide actionable insights to optimize client outcomes.
• Industry Leadership: Stay ahead of industry trends and best practices to position our solutions as the best choice for our clients.

What We’re Looking For:

• Proven Experience: Prior experience in account management or a similar role, ideally within the MSP or technology industry.
• Exceptional Communication Skills: Ability to convey complex technical concepts in a clear and compelling manner.
• Strategic Mindset: A proactive approach to problem-solving and an ability to identify growth opportunities.
• Client-Centric Attitude: Passionate about delivering value and building long-term partnerships.

Why Join Us?

• Innovative Culture: Be part of a dynamic team that values creativity, collaboration, and continuous improvement.
• Career Advancement: We invest in your growth with professional development opportunities.
• Flexible Work Environment: Enjoy a healthy work-life balance with our hybrid environment.
• Impactful Role: Play a key role in driving client success and shaping the future of our services.

If you’re ready to take the next step in your career and make a meaningful impact, we want to hear from you! Apply now and help us transform the way our clients experience technology!

Requirements

Bachelor’s-level degree and technology experience are required

Minimum of 4 years of client account management experience

Strong business acumen with client-focused attitude

Excellent time management and organizational skills

Impressive verbal, written, and communications skills

Strong proficiency with Microsoft Office products

Experience with CRM software preferred

Demonstrated experience in a quota-driven sales environment

Benefits

Benefits

• Salary base ($65,000-$80,000) plus Commission
• Medical, Dental, & Vision with Employer Contribution
• 401K with Employer Match
• Paid Time Off
• Volunteer Time Off
• Employee Assistance Program