Senior Manager, Learning Management Systems Operations and Customer Support
Association of Women's Health, Obstetric & Neonatal Nurses
Washington, district of columbia
OUR PURPOSE
The Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) is a not-for-profit membership organization that promotes the health of women and newborns. Our mission is to empower and support nurses caring for women, newborns, and their families through research, education, and advocacy.
POSITION SUMMARY
This position will be responsible for managing the daily operational performance of the LMS and the overall relationship between the Learning Management System (LMS) vendor(s) and AWHONN. The position will serve as the system expert to troubleshoot issues; manage interactions between AWHONN’s association management system (AMS) and the LMS; perform system training to internal and external stakeholders; provide reports and analytics; manage the testing functionality and processes; and manage all system upgrades, enhancements, and customizations to maintain and enhance the overall user experience. This position will...