Manager - Business Operations

Greenbacker Renewable Energy Company is an independent power producer (IPP) and a leading climate-focused investment manager (IM), whose mission is to empower a sustainable world by connecting individuals and institutions with investments in clean energy. Since our founding in 2011, we’ve grown to over 180 employees in four offices—New York City, Portland, ME, Denver, CO, and Montpelier, VT—and other individual locations across the US, and have positioned ourselves as a market leader in energy transition, renewable energy, and sustainable infrastructure investments.

Greenbacker’s IPP business segment acquires, owns, and operates income-producing clean energy infrastructure projects (e.g., solar energy, wind power, energy storage) in communities across the country. These assets sell power under long-term contracts to high-credit-quality counterparties, including utilities, municipalities, and corporations. As of 2023, our IPP fleet comprises over 450 projects, representing 3.4 gigawatts of total clean energy production and storage capacity. Within our IM business segment, Greenbacker Capital Management (GCM) serves as the registered investment adviser to five funds focused on green power generation and the energy transition, including private equity investment in growth-stage clean energy companies, across a wide range of sustainable infrastructure and renewables sectors.

Please visit www.greenbackercapital.com to learn more about our company, mission, team, and portfolios.

Greenbacker is committed to the full inclusion of all qualified individuals. As part of this commitment, Greenbacker will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Nicole Giangiulio (nicole.giangiulio@greenbackercapital.com).

Requirements

Job Purpose/Background

The Business Operations Manager will report to the VP of Business Operations, working closely with teams throughout Greenbacker to optimize systems to ensure the successful and efficient growth of the company. The selected individual will have a keen eye for identifying inefficiencies and devising new systems to improve business workflows. The ideal candidate will be extremely organized and confident leading groups in a project management style role. The Business Operations Manager will own and spearhead various initiatives, from process improvement projects to software implementations. The individual will also provide logistical support for Greenbacker’s fleet of renewable energy projects in coordination with the Operations team.

Key Responsibilities

• Project manage Business Operations initiatives, helping the company solve interdepartmental problems and optimize how teams and individuals work/collaborate:

• Lead cross-functional groups
• Develop and manage detailed project plans and schedules
• Identify and resolve issues that arise
• Ensure projects are completed within scope, on time, and on budget

• Lead an initiative to develop Process Maps and RACI (Responsible, Accountable , Consulted, Informed) Matrixes for all major functions within the organization to increase transparency and accountability, reduce redundancies in team functions and improve processes.

• Determine best practices for working in the company’s software suite (Asana, SharePoint, Salesforce) and educate employees on proper use by hosting live training sessions and building a library of software training documentation/video tutorials.

• Configure software tools to support new workflows and business use cases as needed.

• Build Salesforce reports and dashboards to provide users across the company with data relevant to their roles.

• Business Intelligence: Support with corporate data management, analyses, visualization and reporting in Excel, Salesforce, and PowerBI.

• Facilitate quarterly corporate reporting by owning and managing data extracts from Salesforce that summarize key fleet statistics.
• Ensure data governance by conducting monthly and quarterly reviews of data to ensure accuracy and completeness. Coordinate resolution of gaps as needed. · Maintain Greenbacker’s growing network of SharePoint sites and ensure content is updated regularly.

• Support Leadership through management of corporate PowerPoint decks and building ad-hoc presentations in line with Greenbacker brand guidelines.

• Provide key logistical support to the Operations team by owning and managing:
• Ops Department Asana Board - field incoming work requests from across the company, delegate to appropriate team members, and update overdue tasks/requests.
• Greenbacker Signage - Coordinate the procurement and installation at all renewable energy projects that require signs.
• Corporate Gifts - Manage relationship with vendor and coordinate shipping of gifts to recipients
  
  Required Qualifications
• Bachelor's degree in business administration or related field, MBA preferred.
• Experience in Business Analysis and Project Management beneficial. Credentials in both preferred.
• Well versed in the Microsoft Office suite: Word, Excel, PowerPoint, Outlook, and SharePoint. Experience with Microsoft Planner is a plus.
• Familiarity with Asana, Smartsheet, Salesforce.
• Highly proficient in learning new software tools and their advanced capabilities.
• Strong organizational, verbal, and written communication skills.
• Ability to manage workload autonomously and effectively.
• A team player who enjoys a friendly, yet professional team dynamic.
• Detail Oriented. We are searching for someone whose strength is attention to detail and who will leave no stone unturned in the quest for precision and accuracy.
• An ability to maintain organization and timeliness in a fast-paced environment and to help others in the company be more organized and timelier in their endeavors.
• A true “self-starter.” We are a small team and need someone to bring the full breadth of their skills, expertise and intellect to work every day to help the business grow and improve.
• Interested in joining a fast-growing company where there are frequent changes and new challenges.

Benefits

Medical: ADP/ 5 Oxford United Health Care options (3 PPOs and 2 High Deductible Health Plans) / 100% employer paid for employee; 50% employer paid for spouse and children

Dental: Guardian – two options / 100% employer paid for employee; 50% employer paid for spouse and children

Vision: Guardian / VSP – two options / 100% employee paid

Life and AD&D: 100% employer paid / 2 times annual up

Short-term disability: 100% employer paid / 60% base;

Long-term disability: 100% employer paid / 60% base;

Retirement: Insperity ~ various stock, bond, and lifestyle fund options / 50% match up to 6% of salary

Other: Medical and dependent care / Health Savings Accounts / Pre-tax commuter benefits / 20 days paid time off & 7 sick days, Modern Health: 24/7 access to Coaching and Therapy sessions for employees and dependents