Manager of Customer Success

Resource Innovations is seeking a Manager of Client Success Management to join our growing team. We are seeking a highly skilled and motivated Manager of Client Success Management with a strong background in client handling and team leadership to join our dynamic team. As a Manager of Client Success Management with Resource Innovations, you will lead strategy and decision-making for the Client Success team, guide client onboardings, and oversee client relationships for all RI Client Services clients. The Manager of Client Success Management will play a highly visible and key role in ensuring that we continually to meet and exceed our client expectations.  
Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to...

As a Manager of Customer Success at Acoustic, you will be responsible for leading a team of Customer Success Directors tasked with ensuring the overall health and success of our direct and channel customers.

This role is pivotal in ensuring the team is driving adoption of Acoustic solutions and managing their customer’s Key Performance Indicators (KPIs).

You’ll work cross functionally with multiple Acoustic business units including but not limited to, working with sales to identify expansion and cross-sell opportunities, collaborating to secure customer renewals to align with their growth and success strategies.

Your role will also require partnering with our professional services teams to project manage customers upgrade and migration efforts onto Acoustic Connect, our intent based, multi-channel marketing platform.

Additionally, you will also work with our product and engineering teams sharing real-time customer feedback whilst articulating product...

WHAT WE DO

We are on a mission to empower the world to invest fearlessly.

Nitrogen is the client engagement platform for wealth management firms. Our platform helps firms grow their assets, increase client satisfaction and protect their business. We believe that people should have access to objective and easy-to-understand information as it relates to investing and their own financial futures. The wealth management firms we partner with do exactly that.

WHAT WE ARE ALL ABOUT

Nitrogen is defined by growth. We are a fast-paced, ever-evolving team that loves being at the forefront of technological innovation in the investing space. The work we do takes creative problem solving and a can-do attitude. Every member of our team is a critical player who takes accountability for their work and stewards it with excellence. As a company, we value each other by creating space for everyone to be heard and well supported. We...