Manager of Customer Success

About the role

Screencastify is seeking a Customer Success Manager I to support our tier 3 customers and help them maximize results with our product. As a CSM I, you will have the chance to learn about Customer Success and be developed along the Customer Success Manager career path trajectory. We’re looking for natural relationship builders and team players that are passionate about technology, customer relationships, and efficiency.

Why is this role special?

1. You'll help our customers improve outcomes and equity. Schools and districts around the world depend on Screencastify to digitize their curriculum and communication, and businesses in other areas are soon to do the same. The need for and benefit of video-based learning has never been more clear than it is now.
2. You get to have a massive impact. You’ll be joining a fantastic team and helping grow the Success function at Screencastify. You’ll have plenty of guidance and support from leadership...

Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks a Customer Success Manager (CSM) to serve as the trusted advisor to our customers. The right candidate will ensure ongoing success with our platform-based solutions, maximize our customers’ return on investment, and facilitate strong customer retention and growth across our portfolio of products.

We are currently hiring out of the following office locations:

• Cherry Hill, NJ
• Downers Grove, IL

This role may be eligible for voluntary work-from-home consideration. In order to be considered for this position, you should live within a commutable distance to one of these office locations, even if you plan to request a work-from-home arrangement, as there may be times when in-person meetings, training sessions, social events, or similar activities are held onsite.

Corcentric Customer Success is a team of fierce customer advocates relentlessly...

MessageGears is the first and only customer marketing platform that connects directly to our customer’s enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We’re disrupting an industry by providing a solution that gives marketers complete control over their multi-channel programs through advanced technology. Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position.

We're looking for a Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for managing day-to-day interactions with customers, including being the primary point of contact for on-going projects or implementations, as well as cross-selling initiatives. This role helps understand, define, and outline customer requirements, as well as...

About Us:

At CADDi, we're revitalizing American manufacturing by unlocking the potential of historical drawings and supply chain data. Our product, CADDi Drawer, empowers customers to break the cycle of reinventing the wheel, transforming individual tribal knowledge into valuable company assets. Equipping our clients with Drawer, we're paving the way for a more efficient and innovative manufacturing future.

Tech Crunch: CADDi raises $89 million in Series C.

Job Description:

We are seeking a dynamic and results-driven Manager of Customer Success , to join our team and champion the success of our customers. They will work closely with the sales and marketing teams in defining and executing strategies to improve the experience of our customers  and expand our market presence in the US market. If you're a strategic thinker with a passion for customer success and are excited to be part of a growing startup, we...

Candidate sought for a customer-facing leader within a growing software company. Neota is a no-code automation cloud platform that allows our customers to build and deploy bespoke expert automation system applications, without knowing how to code. We primarily work in the legal space, with top law firms, large corporations and educational institutions as our customers.

We are actively seeking a results-driven and proactive Customer Success Manager to join our growing team. As a key player in our organization, you will be responsible for ensuring the success and satisfaction of our valued clients. If you have a passion for building strong customer relationships and driving business growth, we want to hear from you.

Requirements

1. Proactive Outreach:
 Initiate and maintain proactive communication with clients to understand their evolving needs and ensure a positive customer experience.

2. Customer Success Plans:
...

The Schoolinks Customer Success Team is continuing to grow as we bring on new customers. We're looking for passionate, customer centric individuals to be the next Customer Success Managers.

Your Responsibilities will include...

• Serving as the main point of contact and build relationships with our districts through the various life cycle milestones (onboarding, nurturing and renewal/expansion)
• Onboarding new customers by leading the project kickoff, scheduling and delivering training and working with internal and explain teams to facilitate data integrations & platform setup and configuration
• Continue to manage the customer through onboarding and to the nurturing stage by conducting regular check-ins, manage multi-layer stakeholders, providing ongoing support, monitoring usage and sharing best practices to drive adoption.
• Renewing the customer will be the outcome of this work as you will close the renewal while also looking...

At MSBAI, we enable users to set up simulations in minutes. We developed GURU, an autonomous system that drives expert workflows in software.

Check out this short video to learn more about us: https://youtu.be/84VPjXCUYzE

We are seeking Customer Discovery Specialists who will be responsible for engaging with potential customers, attending meetings, and conducting client research to gather valuable insights. The ideal candidate is highly personable, likable, and possesses excellent communication skills.

RESPONSIBILITIES AND DUTIES:

• General Customer Discovery Tasks:
  -Attend meetings and represent the company in a professional manner.
  -Draft compelling and effective emails to communicate with potential customers.
  -Conduct meetings with potential customers, demonstrating a personable and engaging approach.
  
• Customer Engagement:
  -Proactively reach out to potential customers through various channels...

MobileServe, a leading technology platform in the realm of community engagement and volunteer management, is seeking a driven and talented Customer Success Manager to join our team. At MobileServe, our mission is to amplify the impact of organizations dedicated to positive community change. Our intuitive app streamlines the process of logging, verifying, and reporting volunteer hours, enabling our users to focus on making a difference in their communities. We're looking for a dedicated individual who can help us further our mission by providing a superior experience for our users and supporting them in their goals. If you're a problem-solver who's passionate about fostering client success and community engagement, we want to hear from you!

What You'll Do

• Serve as the first point of contact for customers, responding to and resolving issues in a timely manner
• Collaborate with cross-functional teams to optimize product offerings and processes
...

TetraScience is the Scientific Data and AI Cloud company with a mission to radically improve and extend human life. TetraScience combines the world's only open, purpose-built, and collaborative scientific data and AI cloud with deep scientific expertise across the value chain to accelerate and improve scientific outcomes. TetraScience is catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which it brings to life in a growing suite of next generation lab data management products, scientific use cases, and AI-based outcomes.

Our core values, defined and embodied by Tetra Leadership, are designed to guide our behaviors, actions, and decisions such that we operate as one. We are looking to add individuals to our team that demonstrate and also embody the following values:

• Transparency and Context- We execute on our ambitious mission by starting with radical data transparency and business context. We openly and...

TL;DR:

• Ground-floor customer success role at venture-backed startup (Lightbank, TenOneTen Ventures, Jason Calacanis)
• The position is entirely remote with regular all-expenses-paid team retreats
• Significant equity package, huge upside as we revolutionize a $20 trillion (yes, with a t) global industry
• Salary range from $70k - $100k, unlimited PTO, competitive health benefits, wellness incentives
• Epic team of A+ players, executing and having a ton of fun doing it. We’d love to have you join us!

SparkPlug is realigning the economics of the retail and restaurant industries to make every employee an owner. In CPG and service industry verticals like beauty, outdoor gear, and full-service restaurants, customers rely on the product recommendation of point-of-purchase experts up to 92% of the time (be it a beauty consultant, bartender, or a member of the Geek Squad). SparkPlug allows brands to...