IT Support Specialist

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

Farm Fertilizers & Seeds, Inc. is seeking a dedicated and customer-oriented individual to join our team as a Customer Support Specialist. In this role, you will have the opportunity to work closely with our valued customers, providing assistance and guidance in their use of herbicide tolerant traits and developing sound agronomic programs for weed control.

As a leading provider of fertilizers and seeds, Farm Fertilizers & Seeds recognizes the importance of these new traits, such as Xtend soybeans and Enlist Soybeans, in enhancing crop productivity. However, we also understand the potential risks associated with the herbicides involved. Our company is committed to communicating our position on the responsible use of these programs and promoting alternative solutions, such as timely residual herbicides and contact herbicides, to effectively control problem weeds.

Joining our team means being part of an organization that prioritizes responsible farming practices...

Work as a Dogtown Associate providing stellar care to our pups and 5-star customer service. The position requires multi-tasking, strong organizational skills, reliability, and, most importantly, a genuine love of dogs. You will be the face of Dogtown as you greet customers and their fur-babies daily. You will be expected to be friendly and outgoing, deeply understand our services and philosophy, properly communicate, and help customers learn, book, and engage with us. You will be our number one fan and expected to share that enthusiasm with our customers.

Upon being hired at Dogtown, we want to give you the tools to launch your career in the animal care industry. You’ll be given the opportunity to choose the path most compatible with your goals and the hands-on experience to secure a bright future in this steadfast industry, along with Pet First Aid Certification. We will be there each step to ensure your success and continue providing our customers the best...

About the Company: Jetpack Workflow is a leading B2B SaaS company serving the accounting and bookkeeping community. We help firms standardize, track and automate their processes allowing them to complete more work and prevent tasks from falling through the cracks. We help firm owners meet deadlines, track team progress, and grow their practice without worry. 

Role Overview: At Jetpack Workflow we pride ourselves on our innovative approach and our dedication to customer satisfaction. As a Customer Success & Support Specialist, you will be a key member of our customer team, helping to ensure that our customers have a seamless and positive experience with our products and services. You will work closely with customers to resolve issues, provide information, and gather feedback to drive continuous improvement in our offerings. This role will report directly to our Customer Success...

*This position will be moving from Mountlake Terrace to our new HQ in Northgate in Summer 2024!*

Who We Are:

Mindful Support Services is a mental health organization focused on business-to-business support for independent therapy and psychiatric private practices. For 12 years, we have been providing administrative and organizational services to simplify the processes of sourcing, marketing, and billing with patients and insurers. Our teams support over 1,200 mental health providers, and in turn over 16,000 patients per week across 11 locations and virtually via Telehealth.

We are a company dedicated to the complex mission of improving access to high quality mental healthcare in our community. We are driven by our tenets of respect, authenticity, collaboration, and perseverance and instill these qualities into everything we do.

About the Role:

The Client Relationship Specialist is responsible...

Company Overview and Job Description Summary:

Founded in 2005, Oceania Inc. is a diversified company with business in e-commerce, advanced materials, and renewable energy. Our mission is to bring high-quality consumer products at low cost by combining innovative marketing with data-driven technologies. Since our founding, Oceania has rapidly grown while expanding our market internationally to over ten countries in North America, Europe, and Asia.

We are seeking a Sales Support Specialist/CSR to join our dynamic team at Oceania International. This position will play a crucial role in supporting our sales team and customer service team ensuring the smooth operation of our e-commerce platform. You will also be the primary point of contact for our customers, providing assistance, resolving inquiries, and ensuring a positive experience throughout their journey with our brands. This position requires a proactive and detail-oriented individual with excellent...

Aperio Global is seeking highly skilled Technical Support Specialists II to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule: 8:00am – 4:30pm and 8:30am – 5:00pm (with occasional off-hours work)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between campuses is essential.

Key Responsibilities:

• Install, configure, and troubleshoot VoIP equipment and...

The Food Corridor is inviting enthusiastic, A-team players to apply for our fully remote role: Customer Support & Success Specialist.

Looking for a role in the food tech industry that's out of the ordinary? The Food Corridor (TFC) is on a mission to enable efficiency, growth, and innovation in local food by connecting kitchen owners with food businesses in need of commercial kitchen space.

As a boutique software company founded by Ashley Colpaart in 2015, TFC has been empowering kitchen administrators to be more efficient, so they can spend more time doing what they love–supporting local food entrepreneurs. With our innovative cloud-based management solution, we are the shared-use kitchen industry’s primary technology partner supporting the operation of hundreds of incubator, ghost, and commissary kitchen businesses - and thousands of their food business clients. 

We're a value-driven, profitable, and sustainably growing startup that...

Universal Energy Solutions is currently looking for a detail-oriented and organized Sales Support Specialist to join our team. As a Sales Support Specialist, you will play a crucial role in providing administrative and operational support to our sales team. Your expertise and efficiency will contribute to the overall success of Universal Energy Solutions as we continue to provide innovative energy solutions to our clients.

At Universal Energy Solutions, we value collaboration and efficiency. In this role, you will work closely with our sales team to streamline processes, maintain accurate records, and ensure smooth operations. If you have excellent organizational skills and a passion for supporting sales initiatives, we invite you to apply.

Responsibilities

• Assist with the preparation and maintenance of sales reports, presentations, and proposals.
• Coordinate and schedule sales meetings, appointments, and travel arrangements.
• Create and...

We’re looking for a tech-savvy, and friendly go-getter to join us as a Technical Support Specialist on Chat. You'd be helping our customers via chat support, assisting them with building smart forms with integrations to a variety of services like Salesforce, Authorize.Net, and Stripe.

You'll answer questions by chat primarily but will also use email to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, share customer feedback, contribute to knowledge resources, and help improve our product. 

This is a full-time position, open to all locations (working remotely from home). The expected hours for this position will typically be 9am to 5pm CST/CDT (with a rotating weekend coverage shift). You may occasionally be asked to cover alternate Support shifts (including email) as needed.

To be successful in this role, these skills are key:

• Proficiency in analysis, troubleshooting, and problem...

Job Summary

This is a sales support role designed to enable the sales team to sell more efficiently and effectively by lightening the administrative load for Business Consultants, providing their prospects with live demo support and proactively filling in the gaps in the sales process.

Responsibilities

• Present live demonstrations of Nextep’s technology to prospective clients.
• Review RFP documentation for missing information.
• Work with Business Consultants to obtain missing information.
• Enter RFPs in Salesforce for Business Consultants.
• Submit RFPs to Nextep’s internal underwriting team.
• Work closely with underwriting to understand conditional requirements.
• Work with Business Consultants to obtain additional information to fulfill conditional requirements.
• Prepare proposal documents for Business Consultants.
• Vet and filter all inbound leads/prospects for SDRs.
• Manage and resolve...

Are you ready to reshape the world of video connectivity? Join NDI®, the driving force behind the software-defined visual storytelling revolution. As a global leader, we empower millions of users by making video creation and delivery accessible through innovative technology. We are on the lookout for an exceptional User Education and Support Specialist to join NDI’s Customer Success Team. The NDI team is a high-performing small team united by a desire to change the world of video. Are you ready to join us on this exciting journey? The role We are seeking a thoughtful User Education and Support Specialist to join our Customer Success team. In this role, you will directly support and educate the end users and licensees of NDI technology, ensuring they can effectively use and maximize the benefits of NDI within their specific operational contexts. Your contributions will be critical in enabling users to navigate the complexities of NDI, enhancing their production workflows, and...

At the heart of Paxton, we are innovators, we look for ways of harnessing new technology to provide better solutions for our customers. We're a global brand with nearly 40 years of experience, our team of over 400 employees is spread around the world.

We pride ourselves on creating a vibrant environment, with a focus on excellent company culture. Our teams make Paxton a great place to work with brilliant benefits that come with any role at Paxton, with an emphasis on career progression, training and development, and recognition of achievement for every employee.

So, what are the benefits?

• Healthcare plans, tailored by you, and a supportive employee assistance scheme. 
• Discounts and savings on everything - Pizza! Movie Tickets! Hotels! Car Rentals! And so much more. Partnered with leading brands like Costco and DisneyLand with TriNet perks.
• Quick, easy access to all your information via TriNet Mobile App – healthcare,...

Here at Spark Shipping we're looking for a Customer Support Representative to join our fully remote team. We are looking for team members who are comfortable with and motivated by the opportunity to work remotely.

At Spark Shipping we help eCommerce retailers automate the connections with their suppliers. Our service is a core mission-critical application for many eCommerce retailers.

This role is highly technical. We focus on educating and helping users (instead of just closing tickets). We're looking for someone who is very technical but also would prefer to teach and spend time helping users.

We want you to become a pro on our platform and then help users do the same! 😁

You'll be diagnosing technical issues in tasks such as: 

• Reading and understanding API documentation
• Connecting to an FTP server
• Reading CSV (comma-separated) files

Position Details:

...

Samsung SDSA is looking for a passionate, customer focused, team player individual to join our on-site application support team at our Samsung Manufacturing facility in northeast Austin, TX.

This position will be responsible for providing customer technical support for a document management application, responding to the first-level issues submitted by end users, escalating issues to second level support, following up until completion of every task meeting company SLAs, and documentation via a ticketing system.

This position is onsite at the Samsung Austin Semiconductor location to cover the D-night shift: working 12-hour shifts from 7pm to 7am Wednesday-Friday (every other Saturday), and will provide support to the Samsung Austin Semiconductor facility. Employee will be able to enjoy free on-site gym, and on-site cafeteria (with discounted meal prices).

Samsung SDS is the digital arm of the Samsung group and a...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

The Boxoffice Company is seeking an IT SUPPORT SPECIALIST for our Ridgefield CT office. 

This is a full-time position in our office Monday-Friday. Competitive salary and benefits.  

Responsibilities:

• Manage internet contracts and ensure optimal network performance.
• Maintain firewalls for network security.
• Manage VoIP phone systems and troubleshoot connectivity issues.
• Install, configure, and maintain local computers and peripherals.
• Manage the office alarm system and maintain its functionality.
• Monitor and maintain office surveillance cameras.
• Manage mobile phone contracts and ensure cost-effectiveness.
• Procure computers for remote and in-office employees and provide ongoing support.
• Manage and maintain Domain Name System (DNS) configurations.
...

As an entry level IT Support Specialist at OnLogic, you will be helping to maintain and protect our IT infrastructure in a rapidly expanding global industrial PC company. You will use your creative problem solving skills to come up with quick solutions to address everyday end user problems, reduce company downtime and improve its cyber-security. 

On an average day, you'll...

• Support our company's global network infrastructure
• Support our company’s global servers and applications
• Assist to maintain our company's Cloud services
• Support our company’s global Voice over IP service
• Troubleshoot problems reported by users
• Maintain end user workstations, mobile devices, printers, and peripherals
• Monitor events and incidents to ensure security and performance

The team you will be joining: 

Our IT team touches every aspect of our business and each of our day to day lives...

Are you looking for a chance to make a difference every day? Would you like to work one-on-one with people who experience developmental disabilities?

If so, UCP Oregon might have the perfect job for you! At UCP, we get to know our clients’ life goals and supports utilizing a person-centered approach. We empower them to develop their self-advocacy abilities because we believe in the power of assisting the folks we serve to make informed and independent choices, develop deeper connections within the community, and achieve personal goals. Our dedicated staff provide exceptional care and services making our person-centered mission worth sharing. In addition, our work culture is progressive, casual, open door, and fun.

“Supported Living Specialists” help adults who experience developmental disabilities to live independently in their own houses and apartments. You’ll get to help them make their own choices, learn awesome new skills, and do fun activities in...

Thanks for applying with Horizon Roofing. We know you have many companies that you could work with, but you need to make sure you do your research because you don’t want to work for a company that isn't great. Here is a short 3-minute video telling you about Horizon Roofing https://youtu.be/FjvXljX_U10.

We think it is also good to hear what people say about the company they work with. Here is our team talking about Horizon Roofing. Of course, we are not perfect, but people seem to really like the way we treat them. https://youtu.be/vf3g7V_uUHE

Horizon is looking for motivated individuals to work in a fast-paced work environment.

Chat with someone now about this job. Click here https://www.horizonroofinginc.com/careers/or text 612-887-2252

Responsibilities Include:

• Ability to work in a fast-paced environment as part of a cohesive team.
• Utilize strong organizational and accuracy skills.
• Ability to work a flexible schedule to...

Thanks for applying with Horizon Roofing. We know you have many companies that you could work with, but you need to make sure you do your research because you don’t want to work for a company that isn't great. Here is a short 3-minute video telling you about Horizon Roofing https://youtu.be/FjvXljX_U10.

We think it is also good to hear what people say about the company they work with. Here is our team talking about Horizon Roofing. Of course, we are not perfect, but people seem to really like the way we treat them. https://youtu.be/vf3g7V_uUHE

Horizon is looking for motivated individuals to work in a fast-paced work environment.

Chat with someone now about this job. Click here https://www.horizonroofinginc.com/careers/or text 612-887-2252

Responsibilities Include:

• Ability to work in a fast-paced environment as part of a cohesive team.
• Utilize strong organizational and accuracy skills.
• Ability to work a flexible schedule to...

Purpose of the Position

The Cloud Support Specialist is responsible for the support and maintenance of IT cloud services and its delivery to end users. This role will help maintain cloud services, communication, collaborations, and applications services. This role will support the global cloud services needs and work closely with System, Network, and Security Operation teams to deploy, maintain, and troubleshoot the services. The Cloud Support Specialist will also work with other technology teams to understand and support integration, compliance, and service levels.  Cloud Services includes, but not limited to, all communications, collaboration and shared service provided by Microsoft and other third-party solution providers.

Although the location of the position is based out of Newton, NJ, Sterling, VA or Jessup, MD, from time to time it may be required to undertake duties at other Thorlabs...

Hello, we are AMBOSS and we are looking for the next Customer Support Specialist. With our team, your support will reach further than ever before!

As a Customer Support Specialist, you will embody the crucial connection between AMBOSS and its users, helping to improve medical care for millions of people. Our mission is to enable clinicians and students around the world to make the most of AMBOSS  and improve their experience with our platform based on their needs.

Why Customer Support at AMBOSS?

Customer Support plays an integral role in AMBOSS’ mission to empower all doctors to provide the best possible care. Home to a colorful collection of open and friendly personalities, and detail-minded problem solvers, you’ll join a team just as quick to laugh together as they are to support each other. Each member of the team brings an abundance of positive energy and a genuine love of supporting and interacting with users.

If...

OVERVIEW

Join Broadlume as we lead the way in providing cutting-edge technology to the flooring industry, but we can’t do this without hiring smart people, like you! As the largest technology provider to this $70 billion industry, we’re dedicated to supporting local retailers in reaching their full potential and running highly profitable businesses. 

Our award-winning platform connects retailers and manufacturers to provide shoppers with a seamless buying experience through our websites, CRM, business management software, payment processing, and retail selling system. We're redefining the flooring industry and want you to join us on this exciting journey!

We are seeking a self-driven and customer-focused Senior Support Specialist, BMS to join our team. The Senior Support Specialist, BMS primary responsibility is to provide technical expertise and guidance directly to customers and employees across all of our products. Support is...

Select Development Group, a well-established General Contractor based in Southwest Florida, seeks an experienced Business Support Specialist to join our dynamic team. The position requires a highly motivated individual with exceptional communication, attention to detail, and organizational skills. Our company is committed to promoting a positive work culture, encouraging team building, and ensuring that our team members excel at their work while finding joy and fulfillment in their endeavors. We value professionalism, innovation, and collaboration and seek someone passionate

About Us

Select Development Group proudly operates from its strategically located offices in Naples and Estero, Florida. Our extensive portfolio encompasses various projects prominently situated throughout the Southwest Florida region. With residential and commercial construction expertise, we provide a comprehensive suite of services...