IT Support Specialist

Sunlighten is on the hunt for an IT Technical Support Specialist II who will play a key role in providing front-line technical support for all of Sunlighten’s IT infrastructure. Based locally in the Kansas City Metro Area, you’ll have the opportunity to support five global locations, including our Headquarters, Sunlighten Day Spa, UK Location, our warehouse, and our team in India. This role will have you serving as the front-line hero, providing top-tier technical support via phone, email, and remote assistance. You’ll ensure that our teams across the globe are always up and running, troubleshooting everything from hardware and software issues to network devices.

At Sunlighten, we're not just about infrared saunas—we’re on a mission to improve lives through innovative health and wellness solutions. As a global leader in infrared sauna therapy, we are expanding rapidly and need an enthusiastic IT Technical Support Specialist II who runs...

Our partner is seeking a Customer Service Representative Teller Support Specialist in Plattsburgh, NY. This company is dedicated to providing friendly, high-quality financial services and products to its customers. With a retail division that operates over 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts, the company also offers services in wealth management, investment management, insurance, risk management, and benefit plan administration. The company values its employees and provides a supportive work environment, competitive compensation, benefits, and opportunities for professional development.

Responsibilities

• Provide quality customer service and a positive banking experience by handling financial transactions such as opening accounts and cashing checks.
• Explain and sell products and services to meet customer needs.
• Contact customers to schedule...

As the Technology Support Specialist, you support ACE students, faculty and staff by providing the day-to-day technology support and helpdesk services to the enterprise. This includes the management of all end-user devices, hardware, software, administrative platforms, conference room equipment, IT supplies, etc. Please note: You provide onsite support at either location when requested. You work collaboratively to support the needs of all departments to ensure the strategic development and ongoing upkeep of all enterprise platforms. You are responsible for overall ticket management, documentation, and end user computing project management. In addition, you will have assigned projects according to your skill level and understanding of the ACE environment.

Requirements

Who is American College of Education

Founded in 2005, American College of Education continues to be a leader in professional development through our online programs....

Job Description

WHO WE ARE:

Founded in 2003, Infracore takes a high-touch approach to providing end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic decision guidance for mid-size, technology-centric companies. We believe in fostering an employee-centered culture through collaboration and providing opportunities, training, and resources for employees to become their most successful self. We stand for each other’s success with a foundation based on integrity, commitment, and trust.

Infracore is growing and continually looking for a Desktop Support Specialist to join our team of passionate IT professionals. In this role, you will transform the customer experience through personalized service. As Infracore’s “First Responder”, you will apply a collaborative mindset to your day-to-day activities, resolving end-user IT challenges, troubleshooting...

Cambridge Isotope Laboratories, Inc. (CIL) is searching for a part-time Application Support Specialist. This position will have fully remote capabilities.  CIL is the global leading company in a highly technical, extremely fast-growing industry and is a critical supplier to several scientific and high technology markets.  CIL's growing customer base spans academia, pharmaceutical, medical diagnostic and semiconductor industries enabling collaborations with Nobel laureates, industry-leading scientists, and chemists. CIL partners with leading instrument manufacturers as well pioneering research groups that have expertise in product development and drive market growth. CIL is a subsidiary of the Otsuka Pharmaceutical Group and has had consistent growth for over 40 years.

The Application Support Specialist will support business ERP/web applications. They will assist with implementation, upgrades, customizations and integrations. They will use their background in ERP/web...

VIA is revolutionizing the way data is protected. Don’t miss your chance to be a part of it!

We’re on a mission to make communities cleaner, safer, and more equitable. The U.S. Department of Defense (DoD), Fortune 50, and energy companies around the globe trust VIA to help them solve their toughest data protection challenges. Using its DoD-accredited and patented Web3 platform, VIA enables real-time data verification, replicable integration, and privacy-preserving analysis of energy and highly classified data.

VIA is seeking a highly motivated IT Support Specialist to deliver exceptional technical support to VIAneers. In this role, you will ensure each VIAneer experiences smooth operations across macOS, Google Workspace, and essential office tools. Your contributions will play a key role in maintaining a seamless and efficient work environment, allowing teams to focus on doing their best work by minimizing technical disruptions.

Individuals who...

About Baird & Warner Real Estate

Over the last decade, Baird & Warner was named a Chicago Tribune Top Workplace ten times in a row. But we didn’t get there by accident — behind every great company is a culture created by the professionals who work there. Throughout our rich history, one thing has remained true: we believe that when you give people the support they need, amazing things can happen. That’s why at Baird & Warner we empower you to be independent, to grow in your career, to do the right thing by your colleagues and your community, and to have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams.

Job Summary

We are looking for a Transaction Support Specialist to join our team. 

This role will provide information management support to our brokers by ensuring all data needed...

As a Sales Support Specialist, you'll collaborate closely with key stakeholders in sales operation, including Sellers, Go-to-Market, Product Management, Engineering, and Global Product Leads. Your role will focus on delivering exceptional tool support and vendor enablement. This includes training, documentation, quality assurance, process optimization, and identifying opportunities to enhance our processes, products, and vendor program. You'll empower our team and agents with the necessary knowledge, skills, and processes to provide world-class support to our Sellers.

Pay: $25+/hour based on experience

Must work 5 days per week on-site in office (Austin, TX)

• Subject matter expert to seller anchor tools and processes pertaining to buyside sellers and cross functional partners, includes creating and maintaining training resources and updating workflows.
• Core responsibility is technical troubleshooting; addressing sellers inquires across...

Join the Mental Health Association as a Lead Support Specialist and make a meaningful impact on the lives of individuals in our community. MHA is dedicated to helping people live their best lives by providing access to essential therapies for emotional health and wellness, services aimed at substance use recovery, support for those with developmental disabilities and acquired brain injuries, as well as housing and residential programming. With our core values of respect, integrity, and compassion, we prioritize person-driven programming that fosters independence, community engagement, wellness, and recovery. In your role as a Lead Support Specialist, you will play a vital part in guiding and empowering individuals on their journey towards recovery and wellness. You will collaborate with a team of dedicated professionals, ensuring that each person receives tailored support that aligns with their unique needs and goals. If you're passionate about mental health care and want to be...

Are you looking for a dynamic, exciting, and challenging opportunity? Do you want to work with a team of passionate individuals dedicated to providing top-notch customer service? Look no further! Our fast-growing company is seeking a knowledgeable and enthusiastic individual to join our team as a Client Support Specialist.

This is an entry-level position with on-the-job training and excellent growth opportunities!

As a leading provider of US mobile data services for large business and enterprise customers, DataXoom is looking for someone who is passionate about delivering excellent customer support. In this role, you will be responsible for managing and processing help center requests, via tickets or the occasional inbound call, to support and maintain existing customer accounts.

What's in it for you?
A place where you can grow and push yourself further, where your leaders empower you and give you the tools...

Job Description: Remote Customer Support Specialist

Overview

Liberty Fox Technologies is looking for a proactive Remote Customer Support Specialist to join our dynamic team. This position allows you to work from the comfort of your own home while providing superior assistance to our customers. You will be responsible for managing customer inquiries, troubleshooting issues, and providing effective solutions in a timely manner.

The ideal candidate will possess excellent communication skills, a strong customer focus, and a knack for problem-solving. Your role will be instrumental in ensuring that our clients have the support they need, enhancing their overall experience with our products and services.

Important Note:

If you are applying for this role, please be aware that you will be required to pay a training fee to cover the cost of our comprehensive training program. This fee will be discussed further...

As a Client Support Specialist at Corcentric, you will join a fun, collaborative team within an ambitious, entrepreneurial global organization. You will provide phone and email support to clients, assisting with billing questions, service roll-out, and technical issues, with an emphasis on efficient, quality service delivery.

This position is a work-from-home opportunity. We are currently hiring out of the following locations:

• Des Moines, Iowa
• Cedar Rapids, Iowa
• Omaha, Nebraska

In order to be considered, you should be within a commutable distance to one of these key hiring markets, as there may be in-person training and team-building events from time to time.

Successful candidates have excellent customer service skills, an engaging phone presence, and are comfortable spending a significant amount of time on the phone with clients. We’re a dedicated, down-to-earth group in a growing organization offering plenty of opportunity....

KDA is seeking a highly motivated and tactical Program Support Specialist to assist our client in data conditioning, data cleansing and PMO support.

This position is located onsite in Bethesda, Maryland and requires an Active TS/SCI with Polygraph US Government Security Clearance.

Primary Job Responsibilities include:

-Coordinate across the client's organization to ensure information sharing and interpret IT language for a wide audience.

-Provide basic data conditioning and cleansing of datasets while ensuring the integrity and accuracy of the data.

-Ensure tasks are completed within the deadlines and tasking guidance from the Sponsor is clear and unambiguous.

- Ensure project reporting on performance and status is complete and delivered per requirements and deadlines.
Qualifications

Job Requirements:
-Active TS/SCI with Poly is required.
-Bachelors...

About This Role

Galois is hiring an IT Support Specialist to join our team! This role will focus on supporting Galwegians across the organizations in developing and maintaining harmonious relationships with the systems and services provided by the IT team broadly. You will use your Customer Service First focus and outside of the box thinking to pave the path to success for both yourself and your world-class colleagues. 

This role will present itself as a point in your career where you are exposed to a wide variety of IT domains (e.g., Systems and Network administration, DevOps, Security), and will allow for you to explore their meaning and value to you personally.

Responsibilities

As an IT Support Specialist, you will have the following responsibilities:

• IT ticket management
• Act as a trusted arbiter of access rights
• User account administration and maintenance
• Asset procurement, tracking, maintenance, and...

Duties and Responsibilities:

• Handle outgoing medical records requests through our portal.
• Contact healthcare facilities and doctor’s offices to request records and answer emails. Provide good customer service on the phone / emails.
• Follow company policies and laws to protect confidentiality. Report any issues to the Manager.
• Keep the Supervisor updated with necessary information. Report any customer service issues or potential HIPAA violations.
• Inform the Supervisor about any work difficulties or special requests. Help with extra tasks when needed.
• Stay informed about HIPAA regulations and facility policies.
• Use Microsoft Word and Excel for back-end tasks. Ensure accurate data entry.
• Be flexible and handle challenging situations professionally.

Requirements

Qualifications:

• High School Diploma or GED.
...

Are you looking for a chance to make a difference every day? Would you like to work one-on-one with people who experience developmental disabilities? Do you want to choose your own work schedule?

If so, UCP Oregon might have the perfect job for you! At UCP, we get to know our clients’ life goals and supports utilizing a person-centered approach. We empower them to develop their self-advocacy abilities because we believe in the power of assisting the folks we serve to make informed and independent choices, develop deeper connections within the community, and achieve personal goals. Our dedicated staff provide exceptional care and services making our person-centered mission worth sharing. In addition, our work culture is progressive, casual, open door, and fun.

“Supported Living Specialists” help adults who experience developmental disabilities to live independently in their own houses and apartments. You’ll get to help them make their own choices,...

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re looking for a Customer Support Specialist to join our Customer Support team in Boston.

As a Customer Support Specialist, you will be the human face of Workable. You will become the person customers rely on to get an important job done well. You will:

• advise...

This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients across multiple locations and many different industries. The Level 1 Technology Support Specialist will be responsible for the administration and internal support of the Clients’ PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and performing PC maintenance, upgrades and configurations.

DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

·        Honest, self-motivated, professional, team player and the ability to work with minimal supervision

·        Travel to client offices when needed

·        Exceptional customer service skills,...

The Diocese of Lake Charles is looking for a dedicated and friendly Front Desk Customer Support Specialist / Live Chat Agent to join our remote team. This role focuses on providing exceptional customer service and support to parishioners and visitors through various communication channels, including live chat and email. As the first point of contact, the ideal candidate should have a warm demeanor and a passion for helping others, ensuring that all inquiries are addressed promptly and efficiently. This position requires a deep understanding of the Diocese's programs and services to offer accurate information and support. The Front Desk Customer Support Specialist will work closely with other team members to enhance the overall experience of our community and strengthen the connection between the Diocese and its members.

Responsibilities

• Handle incoming inquiries through live chat and email with professionalism and empathy
• Provide accurate...

Job Summary:

We are seeking a highly skilled Senior Project Management Specialist to join our dynamic team. In this role, you will play a pivotal part in coordinating and supporting the execution of major company projects and programs. As a Senior Project Management Specialist, you will collaborate closely with Project Managers to ensure the seamless flow of activities, resources, and information necessary for the successful completion of projects. You will take charge of maintaining project plans, reports, and technical documents while serving as a vital point of contact for project teams to ensure effective communication and team coordination.

You will be a key contributor to the planning, monitoring, and management of various internal projects, including complex, multi-year initiatives spanning different organizational units such as Finance, Regulatory, HR, Engineering, Transmission & Distribution, Legal, Customer Support, and Administrative Services....

We are looking for a Full-Time Peer Support Specialist to join our team in Harbeson, Delaware. The Peer Support Specialist plays a crucial role in the recovery process as individuals attempt to navigate behavioral health systems and recovery resources. Peer Support Specialists educates and empowers individuals by assisting them in developing a strong, stable recovery support system. Some core job responsibilities include conducting support meetings, offer service linkage as specified on the care plan, and responding to residents' emergencies as needed. Ultimately, you will work directly with the residents to assist individuals with self-care and self-awareness, encouragement and support, teaching coping skills and the positive benefits of long-term recovery.

Please note this full-time position is currently for 3rd shift Monday through Friday from 12:00am-8:00am

Responsibilities

• Arrange medical appointments, therapy...

FEFA LLC is seeking a Quality Assurance Support Specialist based in Richland, WA. This role focuses on providing expert oversight and support for safety and non-safety software quality assurance (SQA) activities. Key responsibilities include performing audits, assessing contractor performance, reviewing causal analyses, and ensuring adherence to established quality standards and regulations. The ideal candidate will have extensive experience in SQA program implementation, in-depth technical expertise, and outstanding communication skills.

Responsibilities:

• Provide oversight support for external and internal auditing of safety and non-safety software efforts, serving as a qualified auditor in independent audits or surveillances.
• Assist in managing and overseeing projects in compliance with applicable regulations and the Quality Assurance Program Description for software-related activities.
• Support Federal Project...

The Flood Insurance Guru is seeking a dedicated and compassionate Customer Support Specialist to join our dynamic team. In this pivotal role, you will be the first point of contact for our customers, assisting them with their flood insurance inquiries and ensuring they receive the highest level of support possible. Our mission is to provide clarity and peace of mind in the complex world of flood insurance, and you will play a critical part in achieving that goal. As a Customer Support Specialist, you will have the opportunity to engage with a diverse clientele, from homeowners to business owners, helping them navigate their insurance needs and resolve any issues that may arise. You will be empowered to provide solutions, share knowledge, and foster lasting relationships with customers. Your contributions will not only enhance the customer experience but also help our company grow and succeed in a competitive industry. If you are empathetic, solution-oriented, and eager to make a...

This position can be located at our Lumberton, NJ Headquarters or work remotely in the Northeast US, within 25 miles from a Miller Truck Leasing location. Ideal candidates will have prior hands-on experience in diesel vehicle repair. Great position for retired technicians!

Duties:

• Receive in-bound phone calls from Miller Truck Leasing customers and diagnose their mechanical issue
• Enter data into Miller’s Truck Leasing database
• Make outbound phone calls to dispatch appropriate service to customer
• Act as a liaison between the serving location and the customer
• Manage multiple breakdown situations on a daily basis
• Handle logistics for off-lease trucks that need maintenance and repairs
• Perform various duties as assigned to support efficient operations

Requirements

• Must have prior hands-on experience in...

Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State.

Who We're Seeking

We seek a customer service support specialist to serve in a tech-oriented call center environment as a key value-adding contact for our members and customers who use our...

We are seeking a dedicated Member Support Specialist to join our studio team. This role is key in ensuring a positive and seamless experience for all members. The Member Support Specialist will assist the studio team with membership conversations, first time class-takers, lead engagement, and general studio duties assigned by the Studio Manager(s) and the Director of Operations. As the first and last point of contact for members, the Member Support Specialist plays a vital role in creating a welcoming and positive environment for everyone who walks through our doors.

The Member Support Specialist will:

• Casual role, which requires early mornings, evenings and weekend work
• Visually inspect the equipment prior to the beginning of class to ensure equipment is in good working order and safe to use
• Responsible for studio tidiness and returning equipment to standards set by studio management
• Participate in networking/community events as...

Texas Health Action (THA) is a community-informed non-profit organization dedicated to providing access to culturally affirming, quality health services in a safe and supportive environment, with expertise in serving LGBTQIA+ people and those impacted by HIV. Kind Clinic proudly serves Texas with four vibrant locations: two in Austin, one in San Antonio, and another in Dallas plus virtual care services available to all residents across Texas. Bolstered by Waterloo Counseling Center and a passionate team of over 250 dedicated employees and volunteers, THA is at the forefront of promoting healthcare equity and accessibility throughout the state. Read more about THA here: http://texashealthaction.org.

Texas Health Action seeks an IT Support Specialist to assist in maintaining our IT infrastructure, user accounts, and applications. Reporting to the Director of IT, you will collaborate with IT staff and our Managed Service Provider (MSP) to ensure optimal system uptime. You will...

• Provide technical assistance to computer users.
• Answer questions or resolve computer problems for clients in person, or via telephone or electronically.
• May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Requirements

• Required Education and Experience: AA/AS + 0 years
• Security Clearance Level: TS/SCI clearance and ability to obtain and maintain a CI Polygraph

Benefits

Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Aspen Fiber Networks, a leading information technology solutions provider, is looking for a proactive and detail-oriented Network Support Specialist to join our dynamic team. In this role, you will provide technical support and troubleshooting for our clients' networking needs, ensuring optimal performance and reliability of their network systems.

As a Network Support Specialist, you will work closely with clients and internal teams to diagnose and resolve network issues, provide training on network systems, and assist in the implementation of network solutions. Your expertise will contribute to delivering exceptional support and maintaining client satisfaction.

Responsibilities

• Monitor and support client network systems to ensure smooth operation.
• Troubleshoot and resolve network issues reported by clients.
• Assist in the installation and configuration of network equipment.
• Provide technical guidance and support to clients and...