Hospitality Manager
Gottstein Corporation
Hazle Township, pennsylvania
Overview:
We are seeking a dynamic, passionate, and organized Hospitality Manager to oversee the daily operations of our craft beer and live music venue. This role is essential in creating a vibrant and memorable experience for guests while ensuring efficient management of staff, service, and overall venue atmosphere. The ideal candidate has a love for craft beer, live music, and exceptional hospitality, with a keen understanding of what makes each guest’s experience unique and enjoyable.
Requirements
Key Responsibilities:
- Guest Experience & Service:
- Deliver exceptional hospitality and ensure a warm, inviting atmosphere for all guests.
- Handle guest inquiries, complaints, and feedback promptly and professionally.
- Develop and implement service standards to create a consistent guest experience.
- Work closely with bar staff,...