Customer Support Representative I

Who are we?

Since 2001, Status Solutions has been the pioneering provider of situational awareness technologies. Our mission is to defeat ignorance-based loss using situational awareness technology to protect people and property. Our customized middleware solutions ensure the right information reaches the right people at the right time, because RIGHT NOW matters most.

Who do we hire?

At Status Solutions we're looking for likeminded individuals to fulfill our mission in leaving every situation better than we found it! Our ultimate purpose is to help people, so if you thrive in an entrepreneurial environment, where you will be making life-changing contributions to society, we want to talk to you!

Role Description

A Customer Support Representative at Status Solutions is the first point of contact for all life-safety needs. The Customer Support Team operates as a triage to access the needs of all customers and/or partners in order...

This is a seasonal, hourly paid position where you will be expected to work 40 hours per week and is anticipated to last from July 1, 2024 through October 31, 2024

We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and...

Onsite, second shift position.

Please note currently this position is strictly a contingent position and we do not have expectations to transition this position into a full-time employment role. Contingents are eligible to seek full time employment within John Deere and can monitor for positions through the John Deere careers page.

This position offers a retention bonus after 6, 12, and 18 months of employment.

This position offers pay increases based on 6, 12, and 18 months of employment.

SPECIAL CONSIDERATIONS: Must be able to work second shift with weekend hours. New-hire training will take place M-F, 8am-4:30pm and will consist of 2-3 weeks classroom, and an additional few weeks of on the job training & mentoring with an experienced technician. After training, candidate must be able to work an 8hr shift within the hours of 12 pm to 10 pm. The exact 8hr shift will fluctuate based on volumes and business...

Square Enix's Customer Support team is seeking a Customer Support Representative who will bring strong customer service skills and a positive attitude to our team. We are especially interested in avid gamers and Square Enix enthusiasts. In this role, you will be the first point of contact for customers and will be a critical brand ambassador for our North American customer base. This department operates 24 hours per day, 7 days per week. Your schedule will be determined based on business needs.

Responsibilities

• Answer high volume calls in a professional and efficient manner.
• Successfully fulfill customer needs to ensure customer satisfaction.
• Handle complaints provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Resolves customer concerns via proprietary tools.
• Resolve concerns including but not limited to account management, billing issues, technical...

**This field-based position requires daily travel, working onsite with Millennium Health customers. **

**This is a Customer Support Representative role supporting existing customers and prospecting for new opportunities in the territory.**

Are you ready to begin a career in healthcare sales and support? Working with Millennium Health, you will be an integral part of the sales organization with a leading Toxicology Laboratory while helping healthcare providers and their patients to make a positive impact in your community. 

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in drug testing services, helping clinicians monitor the use and misuse of prescription medications and illicit drugs.

Why this opportunity…?

• Opportunity to develop a healthcare sales skillset: We offer field-based training and mentoring...