Customer Success Associate

About Auror

At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $150 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand, we’re working with some of the best and largest retailers in the world across Australasia, North America, and the UK.

Auror connects people with intelligence to reduce crime. As a company, we’ve built a high-performing, positive culture with a focus on providing an inclusive environment for a diverse team. If you’re excited about reducing crime and building safer communities, for everyone, then we want you on our team.

The Role

We are looking for a Customer Success Associate to support our retail and police community across the US. Your primary responsibility is to ensure our users are supported and set up for success, resulting...

AIRS Medical Inc., founded in Oct 2018, is a medical AI startup based in Seoul, Korea, that builds innovative products and services to improve patient experience and institutional efficiency in areas where productivity is limiting clinical value.

AIRS has demonstrated unparalleled deep learning technology in MR image reconstruction, consecutively winning 2019 and 2020 fastMRI Challenge hosted by Facebook AI Research (FAIR) and NYU Langone Health. This SwiftMR technology is a standalone software solution that enables up to 50% MRI scan time reduction without compromising image quality and has successfully been commercialized in Korea and the US market. Having earned FDA 510k and EU MDR CE mark, it is now ready for a global scale up.

With the recent acquisition of AI-robotics-based startup, Artiq, AIRS aims to further solidify its unique market position of diagnostic efficiency as well as its monopoly of top-notch talents in AI and robotics. Artiq brings to...

About IncentFit

We believe a company's employees are its greatest asset and healthy employees build great companies. IncentFit helps employers motivate and reward their employees to exercise and live healthier lives.

Founded in 2013, IncentFit has steadily grown to serve 200 clients across a diverse set of industries from major financial firms to manufacturing powerhouses, to public universities and nonprofits. IncentFit now helps over 250K users/employees make healthier choices all year round.

We’re driven by technology and passionate about getting things done (while also still striving for a healthy work/life balance). We’re a growing team of smart, talented people who love what we do...and want to help others love going to work too.

About the Opportunity

In a typical work day, you might complete the following tasks:

• Use our internal software to efficiently and accurately process a high volume of documents.
• Assist...

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through the internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 30 countries around the world supported by our offices in London, Dubai, Shanghai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste...

Idea Entity is seeking a Customer Success Associate to join our evolving team. The ideal candidate will be an experienced professional that thrives in a fast-paced environment, has expertise in building strong client relationships, and communicates customer needs effectively to internal stakeholders on the product and sales teams. This role is crucial for customer success and acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using Idea Entity's products and services throughout all phases of the customer lifecycle. This role will play a fundamental part in implementation, support and creating long-term, trusting relationships with our customers.

This role will be operating on a hybrid schedule with two (2) telework days a week out of our Herndon, VA office.

Requirements

• Engage with our customers post-production implementation,...

At Service First, our unique values serve as a compass for our actions and are the foundation of our culture.

• We promote innovation and are purposefully dynamic in our growth processes. We change, not just for the good of ourselves, but for the good of everyone involved.

• We hire people with the ability to think creatively, who use inspiration and imagination to solve problems by looking at them from unexpected perspectives.

We are seeking a dedicated and detail-oriented Customer Success Associate to join our team. This individual will be initiating outbound calls to customers intending to set appointments for our sales team to gain new business for the company. The successful individual will work closely with designated sales teams and referral partners, coordinating warm transfer phone calls to the sales team. This role requires excellent communication skills, attention to detail, and a commitment to...

DocMatter is an ambitious, growth-stage company that is changing the face of collaboration for the medical community and is hiring exceptional individuals that want to contribute to that mission. We are fast becoming a household name among clinicians worldwide who consistently rely on the DocMatter platform to connect with their peers, learn from experts, gain insights, and stay up to date with the latest clinical data, best practices, and therapeutic innovations in medicine. Our goal is to bring our innovative platform to every clinician in the world.

We have built a peer-to-peer collaboration platform that facilitates knowledge transfer across a global network of healthcare professionals. As a Customer Success Associate on the Customer Success team, you will be responsible for driving the success of our medical association Communities by strategically aligning with medical association staff and member leadership.

Hear what our doctors are...

About PrePass

PrePass® is North America's most utilized and technologically advanced weigh station bypass and toll payment platform. Proven PrePass technologies enable safe, qualified motor carriers to bypass inspection facilities at highway speeds, saving them time, fuel, and money while reducing emissions. As the only provider to offer bypass and tolling solutions, PrePass technology allows fleets to regain control of toll costs, eliminate toll violations, and automatically resolve max toll disputes. PrePass is the only preclearance system developed, owned, and operated in the United States of America as well as the American Trucking Associations’ only Endorsed Corporate Partner. That’s why more than 105,000 fleets subscribe over 750,000 commercial vehicles to PrePass services.

Position Description

The Customer Success Associate will be responsible for driving growth and retention within a defined group of customers...

** Must be able to commute 3X per week to the Boston office located at 225 Franklin Street.**

Withings revolutionized connected health by launching the world's first Wi-Fi scale in 2009. Since then, we’ve become known for innovative devices which pair timeless design and advanced sensing capabilities. Our award-winning ecosystem includes the world’s first activity tracking analog wristwatch, an advanced sleep-tracking mat, and medically accurate devices for precise and effortless blood pressure and body temperature monitoring. Our mission is to bring the power of health and activity data into your everyday life, so you can stick around longer for your loved ones.

Today, our products power a diverse and growing set of health programs, centered on disease prevention and promoting healthy habits. From chronic condition management to remote patient monitoring and clinical research, Withings has dedicated solutions that provide the richest array of accurate,...

Are you looking to join an ambitious and fast growing software (SaaS) company to build a career in Customer Success Operations? Do you want to be part of a fast paced, focused environment and have a real impact on your company’s future? Do you want to get involved in technology but love supporting customers? If the answer is yes to the above, you may have found your dream job and we may have found our dream hire!

PerformYard has developed a simple and effective product that drives our customer’s employee performance through the roof. Our long-term vision is to change the way performance is managed and measured in organizations of all sizes. To achieve this we need to add to our amazing team…that’s where you come in!

The Customer Success Operations Associate will work directly with customers as they continue their partnership with PerformYard and utilization of our leading software product. You’ll own contractual questions with expectations of creating favorable outcomes...

About us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We’re dead set on solving the problem and looking for people to help us achieve our mission. We, at Winnow, believe that food is far too valuable to waste, and that technology can transform the way we produce food. Our team is made of people who all share a passion for food and technology.

Winnow was founded in London in 2013 to help the hospitality industry prevent food waste through internet of things tools in the kitchen. We have worked with hundreds of sites and are operating in over 70 countries around the world supported by our offices in London, Dubai, Singapore, Romania and North America. We are a rapidly growing company with a strong base of clients who are rolling out our system globally. We have blue-chip customers including Accor Hotels, IKEA, IHG, Marriott, Compass Group and many others.

Winnow’s clients on average reduce waste by over 50% by value...

Our Mission:

CircleLink Health® is a company of passionate clinicians, technologists and business people tackling the $600B problem of preventable chronic condition complications. Our mission is to accelerate the shift to preventative care (from status quo reactive care) through our world-class preventative care platform. 

Your Impact On Our Mission:

The Customer Success Associate will be an energetic and empathetic member of our team. You’ll be an integral part in onboarding customers and keeping them happy. You will report to our Principal Customer Success Manager and have room for growth as our operations scale. This is a unique opportunity to join a mission-driven, post-Series A company with new products in market growing double digit percentages monthly. While this is a remote-first position, there is an office in NYC used by some team members.

Your day to day is…

• Help to manage customer on-boarding and...