Customer Service Representative
Thomas Creek Woodworks
Omaha, nebraska
Thomas Creek Woodworks, a leading manufacturer of custom wood products, is seeking a friendly and motivated Customer Service Representative to join our team. At Thomas Creek Woodworks, we take great pride in providing exceptional customer service and delivering high-quality wood products to our customers.
As a Customer Service Representative, you will be responsible for providing support and assistance to customers throughout the order process. You will communicate with customers via phone, email, and in person to address inquiries, provide product information, process orders, and ensure customer satisfaction.
Responsibilities
- Respond to customer inquiries and provide product information
- Process and manage orders, including order entry, tracking, and resolution of any issues
- Collaborate with other departments to ensure timely delivery and resolution of customer concerns
- Handle customer complaints and provide appropriate...