Call Center Representative
Cal Farley's Boys Ranch
Amarillo, texas
To assist donors and potential donors with their telephone requests; explains program services, responds to problems, and directs phone calls to the appropriate area. Properly acknowledges donor support by making outbound thank-you calls to donors as assigned. Processes miscellaneous changes to the donor database according to requests received from donors and potential donors via telephone and written requests. Provides administrative and clerical support involving data management, documentation, correspondence, and accomplishing special projects to support Gift Processing and other Development areas.
Requirements
Essential Duties:
1. Exhibits regular and punctual attendance.
2. Places outbound acknowledgement calls to donors as assigned and documents all calls in the donor database system.
3. Receives, handles and/or directs...