Certified Medical Assistant (CMA)
FEFA LLC
N/A
FEFA LLC is seeking a Clinical Support Coordinator (MA) to navigate and work within proprietary electronic medical record system to evaluate and process patient health information to determine outcomes for various types of medical and specialty exams. Conduct a review of a variety of examination documentation, test results, assessments and information and, by corroborating via phone interview with Service Members and Veterans, provide a clear, comprehensive and concise final product. Work in partnership with providers, Veterans, and Service Members via the call line to ensure examination meets regulatory and contractual requirements for compensation and benefit rating purposes. Possess the ability to shift focus and multitask while maintaining professional demeanor to meet customer and provider needs. Identify emergent behavioral health issues and initiate intervention when necessary.
Key Responsibilities:
- Evaluate and approve Veterans Benefit...