Service Advisor
GLOBAL PACIFIC SUPPORT
Sugar Land, texas
CROWN AUTO REPAIR is currently seeking a customer-oriented and organized individual to join our team as a Service Advisor. As a Service Advisor, you will be the main point of contact for customers and play a crucial role in providing excellent customer service and managing automotive service requests. This position requires strong communication skills, automotive knowledge, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet customers, listen to their concerns, and understand their automotive service needs.
- Provide accurate and detailed information to customers regarding service options, pricing, and timelines.
- Manage service appointments and schedule repairs efficiently.
- Create estimates and work orders for customer approval.
- Communicate with technicians and coordinate the completion of repairs.
- Ensure customer satisfaction by providing regular updates on repair progress and addressing...