JobHire
face icon
Register to automatically apply for this and similar jobs
Register
star

Service Advisor

GLOBAL PACIFIC SUPPORT

Sugar Land, texas


Job Details

Not Specified


Full Job Description

CROWN AUTO REPAIR is currently seeking a customer-oriented and organized individual to join our team as a Service Advisor. As a Service Advisor, you will be the main point of contact for customers and play a crucial role in providing excellent customer service and managing automotive service requests. This position requires strong communication skills, automotive knowledge, and the ability to multitask in a fast-paced environment.

Responsibilities

  • Greet customers, listen to their concerns, and understand their automotive service needs.
  • Provide accurate and detailed information to customers regarding service options, pricing, and timelines.
  • Manage service appointments and schedule repairs efficiently.
  • Create estimates and work orders for customer approval.
  • Communicate with technicians and coordinate the completion of repairs.
  • Ensure customer satisfaction by providing regular updates on repair progress and addressing any concerns.
  • Manage customer inquiries and resolve any issues in a timely and professional manner.
  • Maintain accurate records of customer interactions and service transactions.
  • Collaborate with the parts department to order necessary parts and ensure timely delivery.
  • Stay updated on automotive industry trends, technologies, and best practices.

Requirements

  • Prior experience as a Service Advisor or similar customer service role in the automotive industry is preferred.
  • Strong communication and interpersonal skills.
  • Excellent customer service skills.
  • Ability to multitask and work in a fast-paced environment.
  • Strong organizational and time management skills.
  • Automotive knowledge and understanding of basic vehicle repairs and maintenance.
  • Proficiency in using computer systems and software for scheduling and record keeping.
  • Attention to detail and commitment to delivering high-quality service.
  • Ability to work well as part of a team.
  • Availability to work flexible hours, including evenings and weekends as needed.

Benefits

Competetive Salary, Remote Position, Schedule Flexibility

Get 10x more interviews and get hired faster.

JobHire.AI is the first-ever AI-powered job search automation platformthat finds and applies to relevant job openings until you're hired.

Registration