Associate Product Manager - Content & Onboarding
Endear
New York, new york
About the Role
We are seeking an individual skilled in writing, analytics & onboarding. You'll have the opportunity to think deeply about Endear's 3 major customer stakeholders: corporate admins, store managers & sales associates. Your job will be to help each of them go from zero-to-one in Endear. Questions you'll answering and designing around include: "What should someone's first 30 days on Endear look like?" & "How do we make it easy for each stakeholder to do what they need to on a daily basis".
About Us
Endear is building the first modern CRM for retail teams. We empower brands to drive more in-store sales by giving their retail teams AI-powered tools to have 10x more personalized, human conversations with customers. Despite retail being 6x larger than eCommerce, brick-and-mortar retail has been largely overlooked by the technology industry. We're changing that by enabling thousands of salespeople to leverage customer data in...