Service Coordinator in Florida

Crystal Cruises is seeking highly motivated and experienced candidates to join our Onboard Guest Services (OBGS) department. You will be responsible for overseeing and executing all pre-cruise guest services and ensuring that all company standards and procedures are followed.

Goals & Responsibilities

• To maintain and keep up to date all OBGS files and documentation
• Process guest(s)’ special requests in MXP
• Report any IT related issues to the OBGS Manager or Director, Hotel Operations
• Answer phone calls in polite and professional manner and ensure all voice mails are answered within 48 hours
• Apply and redeem guest(s) loyalty program Milestones accurately in the system and assist shipboard teams clarifying any information related to loyalty points
• Manage OBGS inbox and ensure all emails are answered within 72 hours
• Prepare Cruise Notes for upcoming...

1 Resource Group is currently seeking a dedicated and detail-oriented individual to fill the position of Parts Sales and Service Coordinator with experience in heavy equipment parts service and sales to support the Panama City, FL area. As a Customer Service - Parts representative, you will be responsible for providing excellent customer service and support for our parts department.

1 Resource Group is currently seeking a dedicated and detail-oriented individual to fill the position of Customer Service with experience in heavy equipment parts. As a Customer Service - Parts representative, you will be responsible for providing excellent customer service and support for our clients parts department.

• Process customer orders and coordinate the shipment of parts
• Respond promptly to customer inquiries regarding parts, pricing, and availability
• Provide product information and technical support to customers
• Resolve customer...

This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees.

• Scheduling and dispatching of field labor force to meet customer needs and expectations based on the nature of the call (Emergency, Preventive Maintenance, available resources and customer needs). Ensure information is accurately entered in operating system.
• Effectively utilize service software in the delivery and management of service activities: opening service calls, supporting and scheduling planned preventative maintenance visits, updating customer information, creating purchase orders.
• Assist with calls with customers to ensure customer expectations are met, while helping to transfer information to new field service tools.
• Support Service Manager and Sr. Service Coordinator with manpower planning and...

The Operations Coordinator is responsible for the service delivery coordination and administrative functions for workshop service orders. Ensures compliance with contractual obligations. The Operations Coordinator is tasked with effective and timely management of the service work order for the Service Team.  In addition, the person in this role is responsible for assisting in the documenting of processes and initiating process improvements while ensuring quality control, expedient and efficient productivity. Review of accurate technical reporting by workshop staff. This role will especially be focused on identifying continuous improvement processes, and support in developing guiding the assigned workshop staff members, including cross-training and individual employee growth plans and learning.

Essential Duties & Responsibilities:

• Responsible for opening service work orders and maintaining communication with service manager and other...

• Coordinates service resources, dispatches and assigns team members to project.
• Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.
• Interacts and communicates with all office and field person to assign/dispatch service projects
• Coordinates operations interaction with warehousing and parts Department as necessary
• Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.
• Generates work orders and reviews project paperwork
• Experience in construction, windows and/or doors is necessary.

Requirements

• Education: High School Diploma/GED required.
• Must have excellent Customer Service skills - need to be extremely comfortable and effective on the phone.
• Must be organized with the ability to multi-task and prioritize daily...

Job Summary: The Operations Coordinator is responsible for the service delivery coordination and administrative functions for workshop service orders. Ensures compliance with contractual obligations. The Operations Coordinator is tasked with effective and timely management of the service work order for the Service Team.  In addition, the person in this role is responsible for assisting in the documenting of processes and initiating process improvements while ensuring quality control, expedient and efficient productivity. Review of accurate technical reporting by workshop staff. This role will especially be focused on identifying continuous improvement processes, and support in developing guiding the assigned workshop staff members, including cross-training and individual employee growth plans and learning.

 Job Details: 

• Work Location: Motor Services Hugo Stamp, 3305 SW 3rd Ave, Fort...

This position will ensure customer expectations and commitments are met through effective communication with our customers, providing support and information, prioritizing service calls and direct coordination with field employees.

• Assist with calls with service customers to ensure customer expectations are met, while helping to transfer information to new field service tools.
• Create new service jobs in operating system and assist with closing out work tickets, reviewing work tickets for accuracy, and invoicing customers for service performed.
• Assist with the scheduling and dispatching of field labor force to meet customer needs and expectations based on the nature of the call (Emergency, Preventive Maintenance, available resources and customer needs). Ensure information is accurately entered in operating system.
• Effectively utilize service software in the delivery and management of service activities: opening service calls, supporting and...

Fetch Specialty & Emergency Veterinary Centers is seeking a dedicated and detail-oriented Referral Coordinator to join our Client Services team.

The Referral Coordinator will play a critical role in managing and coordinating the flow of referrals from clients, referring veterinarians, and internal departments. This position requires excellent communication skills and the ability to work collaboratively with both internal and external stakeholders.

Responsibilities:

• Receive and process referral requests from referring veterinarians and clients
• Review medical records and diagnostic reports to ensure all necessary information is included
• Coordinate with internal departments to schedule appointments, procedures, and consultations for referred patients
• Communicate with referring veterinarians to provide updates on patient status and coordinate post-referral care
• Ensure...

We are looking for an incredibly organized and detail-oriented Member Services Coordinator to become a valuable part of our team. As the successful candidate, you will play a crucial role in ensuring member satisfaction by making post delivery calls and gathering feedback. Additionally, you will assist members with any ongoing customer service needs and keep them updated on any plan changes. This is an exciting full-time position based in our office, offering competitive compensation and a comprehensive benefits package.

Primary Responsibilities and Duties: Phase I 

• Post delivery calls.  The primary job for this is to ensure Member satisfaction and to solicit an online review. 

• Survey follow up calls to ensure world class service.  

• Calling Members in regard to the Assured Care benefits and explaining how important the process is of having access to a network attorney for any amendments or...

About Us:

We are a well-established financial planning services company with four decades of experience. Our mission is to enable our financial planners to focus on their core expertise—guiding customers to secure their financial future—by alleviating them from administrative burdens. We operate in a fast-paced and professional environment and are dedicated to the development and success of our employees.

Job Description:

As a Client Services Coordinator, you will play a crucial role in supporting our financial advisors by coordinating a wide range of appointments and providing various administrative support. You will work closely with our advisors to ensure smooth operations and excellent service delivery to our expanding customer base. This role involves making outgoing calls to schedule appointments—no cold calling required.

Key Responsibilities:

• Coordinate and schedule appointments for financial advisors.
• Provide administrative...

Who We Are

Frida is more than a brand built to support parents. We get parents. We know all about the often unbelievable realities of parenthood, because we’ve been in the trenches. Over the last 9 years, we’ve dedicated ourselves to developing the tools (and sometimes the tips, too) that help simplify parenting - and it all started with snot. Since the launch of our cult-favorite NoseFrida, The SnotSucker, we’ve innovated and launched over 100 products that provide quick and easy solutions to age-old parenting problems. We also launched Frida Mom in 2019, with products to help women with the transition through the fourth trimester into motherhood. Today, Frida holds over a 70% share of its main category, and our products can be found in over 50+ countries and in over 40,000 stores throughout the US - in every retail channel from mass-market, grocery, chain drug, and specialty stores. For 9 years, we’ve had parents’ backs as they navigate the parts of...

1 Resource Group is currently seeking a highly organized and professional Service Coordinator to join our team. As a Service Coordinator, you will be responsible for managing and coordinating service requests, ensuring timely resolution of customer issues and maintaining a high level of customer satisfaction.

Responsibilities:

• Coordinate and schedule service appointments for customers
• Manage and maintain service technician schedules
• Ensure timely resolution of customer issues and inquiries
• Provide exceptional customer service and build strong customer relationships/li>
• Collaborate with service technicians to ensure efficient service delivery
• Update and maintain customer and job records in the system
• Assist in the preparation of service quotes and proposals
• Monitor service performance metrics and provide regular reports to management

Requirements

• High school...

DGR Systems, a growing premier technology consulting company, is seeking a Service Delivery Coordinator to join our highly competent team. The primary responsibility of this role is to oversee the end-to-end delivery of IT Services to our clients, ensuring seamless operations and high customer satisfaction. This individual will collaborate with clients, partners, engineers, and the sales team to coordinate the execution of service delivery activities and resources, including monitoring service performance, resolving issues, and communicating with clients. This role is responsible for ensuring that IT Services are delivered efficiently and effectively.

This position requires a highly motivated individual, who has an in-depth understanding of IT processes, excellent communication skills, and the ability to collaborate with various teams.

Responsibilities

• Facilitate the delivery of IT services to clients, ensuring that services...