Global Sales & Member Experience Manager - Corporate Travel Solutions
Keller Executive Search
Delray Beach, florida
Our client, a top-tier international corporate travel alliance, is searching for a skilled Global Sales & Member Experience Manager. This role focuses on enhancing profitability and fostering member engagement through strategic account management and operational expertise.
Core Responsibilities:
- Create and implement account management strategies that drive both transactional and non-transactional revenue growth.
- Maintain ARC lists and integrate them with the company’s CRM systems.
- Load and update airline agreements within the member portal.
- Generate and share contract/ticketing guidelines with partner agencies.
- Collaborate cross-functionally to promote best practices and improve overall performance.
- Utilize various software applications to manage and interpret large datasets.
- Process both domestic and international PNRs, including complex ticket exchanges and supplementary airline...