Service Manager
Certified Fleet Services
Sarasota, florida
Service Manager Job Description:
As a Service Manager for our Certified Fleet Service, you will be responsible for the efficient and effective management of our maintenance and repair operations. You will lead a team of skilled technicians and support staff to ensure that all vehicles in our fleet are maintained to the highest standards of safety and reliability.
Service Manager Key Responsibilities:
- Oversee all aspects of the service department, including scheduling, workflow management, and quality control.
- Develop and implement maintenance programs to ensure that all vehicles are serviced according to manufacturer guidelines and industry best practices.
- Manage inventory levels of parts and supplies to ensure timely completion of repairs and minimize downtime.
- Monitor key performance indicators (KPIs) such as repair turnaround time, first-time fix rate, and customer satisfaction.
- Train and mentor...