Sales Support Specialist
FFP
Lake Mary, florida
Job Details
Full-time
Full Job Description
About the Role:
If you are looking for an exciting opportunity and are someone who enjoys working with customers, are collaborative, have passion, energy, and want to make a tremendous impact, look no further.
We have a newly created role that will have direct account responsibility for our small to mid-size customers. You’ll be working closely with internal colleagues to support your account base and develop new business opportunities using market intelligence and trends.
What you’ll be doing:
- Daily interaction with customers that are small to mid-size.
- Provide support to sales team (submitting requests to regulatory, quotes, etc.).
- Work closely with customer service to support customer base and advise on any order delay or supply issues.
- Develop key relationships across the organization including R&D, Manufacturing and Procurement.
- Promote FFP products to customers via phone/email/digital marketing.
- Defend current business with established customer base and create and manage total opportunity pipeline of quality growth projects with current and target customers.
- Provide technical support to the assigned customer base by leveraging internal resources and subject matter experts.
- Continually manage and strengthen customers’ relationship with Kerry.
- Partner with commercial finance and supply chain leads to ensure business forecasts are consistent with expectations.
Requirements
- Minimum of Bachelor’s degree in Business, Management, Marketing or Food Science.
- 3+ years proven experience in commercial sales (or technical sales support) role interacting directly with customers.
- Demonstrated ability to understand competitive and marketplace knowledge and action plan to deliver a customer.
- Must be capable of influencing others.
- Have both technical and commercial understanding of food ingredients and flavors.
- Earlier technical/functional experience in R&D, process manufacturing, operations or quality is preferred.
- Proficient in Microsoft Office suite; Salesforce experience is preferred.
Benefits
- Medical, Dental, Vision, and Prescription Drug Insurance effective on the first of the month following start date
- Health and Wellness Incentives
- Competitive PTO
- 9 Paid Company Holidays
- 5 Personal Days
- 401(k)
- Health Savings Account (H.S.A.)
- Long-Term and Short-Term Disability
- Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Employee Assistance Program (EAP)