IT Support Specialist in Virginia

Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positive impact in our communities. We intentionally created and sustain our ITC culture that embraces change, experimentation, continuous learning, and improvement. We bring our design thinking problem-solving approach that challenges assumptions, prioritizes curiosity, and invites complexity to deliver innovative, efficient, and practical solutions. As we continue to grow in the support of our government customers, we are looking for driven and innovative individuals to join our team.

IT Concepts, Inc. (ITC) is seeking a proactive, self-motivated IT Support Specialist who will provide essential technical support to our team across both onsite and remote locations. This hybrid onsite role provides helpdesk support, IT systems administration, and strategic planning to...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the...

Position Title: Air Force Foreign Liaison Office Support Specialist

Company: ACT1 Federal

Location: Arlington, VA (Pentagon)

About ACT1: ACT1 Federal advances our Nation’s and Allies’ critical missions by taking ACTION! We provide mission operations support, technical services, and innovative solutions by leveraging our talented workforce. By doing so, we are making the world a better, safer, and more productive and inclusive place.

Job Description: The mission of Deputy Under Secretary of the Air Force, International Affairs (SAF/IA) is to create, advocate, and facilitate Department of Defense (DoD) and Air Force policies and programs to support United States (US) national security objectives. These policies and programs include international affairs, foreign disclosure and export control, cooperative research and development, international professionals’ development,...

DocMe360 is seeking a proactive and detail-oriented WordPress Product Support Specialist to join our WordPress team for the Department of Veterans Affairs (VA). In this role, you will be responsible for providing technical support to our WordPress users, ensuring they have a smooth and positive experience with our products. You will also assist in troubleshooting issues, answering queries, and documenting solutions to enhance the support experience. This role may be filled using a 1099, contract-to-hire, or W2 candidate. All candidates must US Citizens and currently reside in the United States of America.

Responsibilities

• Provide exceptional technical support to WordPress users via email, chat, and ticketing systems.
• Troubleshoot and resolve customer issues related to WordPress themes, plugins, and functionality.
• Document solutions and create knowledge base articles to expedite future support requests.
• Collaborate with the...

PLUS Communications, a public affairs firm based in Arlington, Virginia, is looking for an IT Support Specialist to join its growing team.  The IT Help Desk Assistant will be responsible for maintaining IT processes and procedures for the 150+-person company.

Primary responsibilities:

• Microsoft 365 Admin Center Administration
• Provide technical assistance and support for incoming IT requests and IT support issues related to computer systems, software, hardware and access to other corporate resources.
• Maintain Help Desk Ticket Management System
• Respond to support requests via:
• Over-the-phone support
• Screen sharing or remote control
• Email support
• Live chat support
• Ability to walk end-users through problem-solving process
• Write training standard operating procedures and conduct on demand end-user training
• Oversee orders and maintain...

Clear Drains LTD is looking for a friendly and customer-focused Customer Support Specialist / Online Chat Representative to join our remote team. As a Customer Support Specialist, you will be the first point of contact for our customers and will assist them with any inquiries or issues they may have through online chat. The ideal candidate is empathetic, solution-oriented, and has excellent communication skills.

Responsibilities

• Interact with customers through online chat to provide assistance and resolve their inquiries or issues
• Identify and escalate complex or unresolved customer issues to the appropriate department
• Provide accurate and up-to-date information to customers regarding products, services, and policies
• Maintain a high level of professionalism and customer satisfaction in every interaction
• Follow predefined processes and guidelines to ensure consistency in customer support
• Manage and prioritize...

LAC Federal is seeking an experience Event Support Specialist to play a critical role in assisting in the formulation and execution of visit agendas, sequences of events, and logistical support for a variety of events, including visits from distinguished individuals, commemorative events, and community gatherings for Department of Defense installation.

RESPONSIBILITIES:

• Assist in the formulation and execution of visit agendas and sequences of events for various occasions, including visits from distinguished individuals, commemorative events marking historic milestones and anniversaries, and engaging community gatherings.
• Provide logistic support for events, including coordination of transportation, multimedia and visual information support, and ensuring accommodations
• Collaborate with event planners, coordinators, and stakeholders to ensure seamless execution of events, including coordinating schedules, managing...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include providing research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include provide research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical specifications,...

Position Title: International Agreements Support Specialist

Company: ACT1 Federal

Location: Arlington, VA

About ACT1: Delivering mission-critical solutions and industry-leading talent to advance the missions of the partners, organizations, and communities we serve.

Job Description: ACT1 Federal is seeking an experienced International Agreements Support Specialist with significant experience in international security cooperation, armaments, foreign technology programs, technology development, and strategic-level US Air Force staff performance.  

Responsibilities:

• Playing a central role in supporting the implementation of new, or the modification of existing, international agreements and supporting documentation in assigned areas for the SAF/IAPC review.
• Supporting documents will include Memorandums of Agreements or Understanding (MOAs/MOU), Project Agreements...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Aperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule:

• Sunday through Wednesday, 10:00 pm – 8:30 am (4 days x 10 hours days with 30-minutes for lunch)

• Wednesday through Saturday, 10:00 pm –8:30 am (4 days x 10 hours days with 30-minutes for lunch)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between...

ContinuumCloud is seeking a qualified Client Support Specialist to join our EHR Client Services team. We are seeking a bright, detail-oriented and highly motivated individual who thrives in a fast‐paced environment. To be successful in this role, you should be an excellent communicator who is adaptable and able to earn our client’s trust. In this position, you will often be the only person our clients interact with and ultimately, you will help establish our reputation as a company that provides excellent client service.

Salary is just one component of ContinuumCloud's total compensation package for employees. Your total rewards package at ContinuumCloud will include top-notch medical, dental and vision coverage, student loan reimbursement, a Flexible PTO policy, and many other benefits.

ContinuumCloud's salary range for this position

$45,000-$55,000

How you’ll make an impact:

• Review...

ABOUT US

Do you have a passion for higher education? Do you want to make a positive impact on the college admissions process? Our staff help to remove barriers and encourage students to forge their path to a better future. Common App is a national not-for-profit organization dedicated to the pursuit of access, equity, and integrity in the college admission process. Each year we support more than 1 million students, one-third of whom are first-generation, as they apply to our nearly 1100 diverse member colleges & universities using the Common App's free online application. 

If you are an experienced Senior Executive & Board Support Specialist professional and want to be part of a mission-driven non-profit that uses innovative technology to advance the college admission process, Common App may be a great match for you. Common App is currently searching for a Senior Executive & Board Support...

Aperio Global is seeking a skilled Technical Support Specialists I to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule:

• Sunday through Wednesday, 10:00 pm – 8:30 am (4 days x 10 hours days with 30-minutes for lunch)

• Wednesday through Saturday, 10:00 pm –8:30 am (4 days x 10 hours days with 30-minutes for lunch)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between...

Aperio Global is seeking highly skilled Technical Support Specialists II to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule: 8:00am – 4:30pm and 8:30am – 5:00pm (with occasional off-hours work)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between campuses is essential.

Key Responsibilities:

• Install, configure, and troubleshoot VoIP equipment and...

Tier 1 Technician/Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

Node is supporting a U.S. Government customer on a large mission-critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats.

Node is seeking a Tier 1 Technician/Specialist to perform a wide variety of technical tasks in support of operations, production, and test environments.

Responsibilities:

• Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems

• Provides support for the escalation and communication of status to agency management and internal customers

• Observes, analyzes, and reports data; and when appropriate makes necessary repairs...

Resource Management Concepts, Inc. (RMC) provides high-quality, professional services to government and commercial sectors. Our mission is to deliver exceptional management and technology solutions supporting the protection and preservation of the people and environment of the United States of America.

RMC is hiring for an IT Support Specialist to support our customer at NIWC LANT. The selected applicant will work with a team of highly talented individuals supporting RDT&E network connected and standalone laboratories. Responsibilities in this position include, but are not limited to, assisting in the management of a Windows domain, desktop support, virtual machine builds/deployments, supporting system integration in an RDT&E environment, troubleshooting, patching, and maintaining various lab applications, and configuration management. The selected applicant will work as part of an integrated team including system administrators, network engineers, service desk...

LAC Federal is seeking an experience Event Support Specialist to play a critical role in assisting in the formulation and execution of visit agendas, sequences of events, and logistical support for a variety of events, including visits from distinguished individuals, commemorative events, and community gatherings for Department of Defense installation.

RESPONSIBILITIES:

• Assist in the formulation and execution of visit agendas and sequences of events for various occasions, including visits from distinguished individuals, commemorative events marking historic milestones and anniversaries, and engaging community gatherings.
• Provide logistic support for events, including coordination of transportation, multimedia and visual information support, and ensuring accommodations
• Collaborate with event planners, coordinators, and stakeholders to ensure seamless execution of events, including coordinating schedules, managing logistics, and...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include provide research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical specifications,...

LAC Federal is seeking Research Support Specialists to provide ongoing maintenance of and support for a scientific and technical information library focusing on engineering and technical data. The Research Support Specialists will provide ongoing maintenance activities for a technical library collection, including collection and document development, cataloging, processing, circulation, deletion, and disposal. Duties will include provide research and reference support to requests using online/internet researching methods, as well as hardcopy/primary source research methods including multiple US Federal Government technical documents. Provides all management and maintenance for the print and online collections, managing subscriptions for research databases, technical literature.

RESPONSIBILITES:

• Access multiple government document repositories such as Defense Technical Information Center (DTIC) and other sources for technical specifications,...

Aperio Global is seeking highly skilled Technical Support Specialists II to join our dynamic team in an upcoming program. The ideal candidate will be experienced in deploying VoIP equipment, migrating from the legacy telecommunication platform, replacing end-of-life desktop equipment, and supporting high-visibility projects. Join our team and be a part of this exciting Technology Refresh program that is transforming our telecommunications infrastructure and supporting critical projects. Your technical expertise and dedication will play a vital role in our success.

Shift Schedule: 8:00am – 4:30pm and 8:30am – 5:00pm (with occasional off-hours work)

Travel Requirement: This position will require regular work in Dulles, VA and Crystal City, VA. Reliable transportation to travel between campuses is essential.

Key Responsibilities:

• Install, configure, and troubleshoot VoIP equipment and...

Technical Support Specialist

Location: Arlington, VA

Must have Top Secret Security Clearance

The Technical Support Specialist role performs a wide variety of technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Observes, analyzes, and reports data; and when appropriate creates necessary documentation to facilitate repairs to equipment. Utilizes various engineering and scientific drawings, manuals, and other related documentation in the performance of assigned tasks.

This position requires shift work.

Requirements

Required Skills:

• U.S....

We have an exciting opportunity for an LPN Clinical Support Specialist to join the Legacy at North Augusta team. This role implements care, administers medication and treatments for assigned residents, and takes the lead in managing the clinical oversight of the resident care in the assisted living program. This role assumes the responsibilities for the care of assigned residents as needed, based on staffing fluctuations. They also prepare and administer medications, medical and nursing treatment, and nursing treatment to meet medical orders and the interdisciplinary plan of care as assigned. You will also assist with onboarding nursing team members, ensure completion of clinical training competencies during orientation and evaluate ongoing clinical skills.

Requirements

• Associate Degree in Nursing required
• LPN licensed in the state employed
• Minimum 3-5 years of experience in a hospital, long term care facility or other related...

Responsibilities:

• Responds to onsite end user support issues regarding event or meeting concerns and facilitates the proper use of required technology to allow for a successful experience.

• Responds to telephone, email, and in-person requests for technical support; including monitoring and responding to questions directed to assigned office IT GROUP e-mail alias.
• Tracks, documents, monitors, and completes all issues in Service Now to ensure timely and effective resolution, escalating to others in IT Support and overall IT as necessary to realize issue resolution.
• Ensures equipment and associated technology is properly functioning for new hires, office moves and visiting personnel. Complete in person follow up with end users to ensure prompt resolution of operating problems, coordinating with other IT staff members as needed.

• Regularly interacts with DC office personnel to ensure technology is functioning...

Spectrum is seeking highly qualified IT Technical Support Specialist to support our proposal for a new program located in Norfolk, VA.

Key Roles and Responsibilities

As an IT Technical Support Specialist, you should have experience or the ability to acquire skills related to:

• Military messaging format lines
• Drafting, releasing, and responding to messages
• Knowledge of who can release messages

Desired qualifications include training and/or experience in developing/managing military messaging systems and experience with Command and Control Official Information Exchange (C2OIX).

It is also desired to have experience using functional and/or technical specifications for various operating systems and software applications in both NIPRNET and SIPRNET network systems. Additionally, the ability to adhere to policies, instructions, and guidelines set forth by the Department of the Navy, Department...