Support Supervisor

Vista Care is a leading service and support organization that is proud to provide specialized, supportive services to a diverse population throughout Wisconsin, Illinois, Colorado, South Dakota, and Nevada. We specialize in offering comprehensive care and support services for individuals with disabilities, empowering them to lead fulfilling and independent lives.

At Vista Care, we value the well-being and independence of the individuals we serve. As a Service and Support Supervsior, you will play a crucial role in providing compassionate care, support, and assistance in activities of daily living to our individuals. Here at Vista Care, we believe in a person-centered approach, where our individuals' needs and preferences are at the forefront of the care we provide.

Responsibilities:

• Maintain positive communication with family members, guardians, staff, and regulatory agencies about policies, issues, and/or...

$16.50-$17.50/HR DOE

Summary/Objective-

Develop and maintain professional relationships with Residential staff while providing training on the floor. Maintain the schedule of ALL Residential staff and update the schedule in “real time” so that all staff have the updated schedule and know who they will be working with before their shift begins.

Maintain a list of on call staff to call when shifts are needing coverage.  The ‘on call’ list will be shared with all departments.

Essential functions 

• Coordinate, manage and update the staffing schedule for ALL residential employees.
• Share the schedule with new employees and train them on how to read the schedule.
• Assist the Residential Training Coordinator with staff training for DRS employees.
• Serve as a positive role model and instructor by modeling desirable behavior, patience, tolerance, and reflective listening to achieve expected behaviors...

Position: CSR Specialist/Receptionist Supervisor

Location: Philadelphia, PA (On-site)

WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR Specialist/Receptionist to join our team in our Philadelphia, PA store. As a CSR Specialist/Receptionist at WHIZZ, you will play a key role in providing exceptional customer service and ensuring smooth operations at the front desk.

Responsibilities:

• Supervise Front Desk Operations: Oversee the front desk staff to ensure that all visitors are welcomed and greeted in a professional and friendly manner.
• Welcome and Greet Visitors: Personally welcome and greet visitors while ensuring the team maintains a high standard of hospitality.
• Answer and Direct Phone Calls: Answer and direct phone calls...

This hybrid catering position actively participates in both front of house and back of house rolls supporting all planning, production and execution as an essential and productive liaison within the team. This positions requires flexibility to support the team in many ways and allows for involvement in all aspects of the catering department.

This is a full time, benefits eligible, hourly position with a hiring range of $20.57 - $25.72 per hour. Shift differential is available for eligible shifts and can amount to a higher wage per hour.

• Weekend differential: An additional $1.00 per hour
• Evening Differential: An additional $1.50 per hour
  

Core Responsibilities:
...

The Technical Support and Customer Care Supervisor leads a team responsible for providing front line customer assistance with technical problems, accessibility, functionality, replacement parts, and our emerging digital curriculum platform. This team also works with guidance from our Implementation Team on software installation, maintenance, repairs of computer hardware and software within the CLS environments.

Requirements

Duties And Responsibilities

• Lead a small team of Technical Support Specialists to provide outstanding customer support to our SmartLab Customers
• Coach and support team members to continue improve and grow professionally and as team
• Develop and maintain technical and troubleshooting documentation for internal and customer use
• Provide support and resolution for escalated issues both internally and externally
• Be accountable for Technical Support KPIs and action...

The Company:

WorkStep is the leading employee engagement platform for the frontline. Our comprehensive solution brings HR and Operations teams together to help reduce turnover, increase productivity, and engage the hourly workforce. With WorkStep, leaders gather the feedback they need to take action and drive their business forward.

Our mission is simple: to make the supply chain a better place to work. WorkStep’s holistic employee engagement solution ties feedback to business outcomes and empowers leaders to drive meaningful, organizational change. By bringing comprehensive listening, predictive analytics and workforce communication together in one solution, WorkStep gives companies within e-commerce, manufacturing, retail, CPG, transportation, and logistics the tools they need to take action and transform their business.

The Role:

WorkStep’s Customer Support team is responsible for assisting...