Service Support Representative

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our 1000 employees across 8 offices – there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction – From an architectural 3D model to a completed 40 story urban building that is on time and on budget
• Special projects - Updates/remodeling for existing commercial buildings for new efficiencies
• Service - On demand and scheduled maintenance ensuring tenant comfort

• Building performance - Control systems and automation for energy improvement and minimal...

Miller International, Inc., apparel designer and distributor of Cinch® and Cruel®, is searching for our next Customer Service Representative I. Our Customer Service Representative I play a fundamental role as a company liaison with our customers and account managers. The primary responsibility of this position is to provide excellent service to our customers and account managers, respond efficiently to customer and account manager inquiries, and maintain high customer and account manager satisfaction. The candidate for this role must be professional, friendly, detail-oriented, patient, empathetic, an advocate for our customers and account managers when necessary, gather customer feedback, and be skilled in conflict and resolution management. In short, the person who fills this position needs to have a commitment to continuous excellence and passion for the work they do.

Our employees have the opportunity to...

Company Overview:

Track Group Inc., a global leader in the provision of advanced electronic monitoring and supervision is committed to delivering a superior portfolio of reliable, advanced electronic monitoring and tracking intervention monitoring products and services to the criminal justice/corrections market. For over 27 years, we have been providing our global clients with the industry's most reliable location tracking devices, complemented by flexible software analytics, and app-driven monitoring solutions along with multi-levels of support services. With multiple offices including the Greater Chicago Area, Indianapolis, Santiago, Chile, and Canada we have a proven record of success leveraging new tracking technologies to create valuable solutions for our customers.

Job Description: Customer Support Services Representative

A Customer Support Services (CSS) Representative handles a variety of customer service needs. This...

TechFlow is hiring a Service Support Representative to support the Platform Services team. The Service Support Representative will support a high-profile government contract. This is a hands-on service support position that focuses on the daily tracking of ticket statuses with field support, will review required customer documents for accuracy, support internal operations, and will communicate directly with the customer. This position is hourly, fully work from home/remote, and will be part of a 24/7/365 team. Candidates must be available to work late afternoon and overnights, including weekends and holidays, to be considered.

Responsibilities

• Work independently on a high productivity team

• Process requests and inquiries reported by stakeholders via telephone, email, or web, in a timely manner, with professional and grammatically correct responses
• Update ticketing system based on contract requirements
...

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our 1000 employees across 8 offices – there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction – From an architectural 3D model to a completed 40 story urban building that is on time and on budget
• Special projects - Updates/remodeling for existing commercial buildings for new efficiencies
• Service - On demand and scheduled maintenance ensuring tenant comfort

• Building performance - Control systems and automation for energy improvement and minimal...

Ricoh USA seeks individuals to join as Field Services Support Representatives, supporting Ricoh's office products and partnering with leading technology companies for robotics, cash recycling, intelligent locker, and smart kiosk industries. Ricoh fosters a culture of innovation, excellence, and employee development.

Responsibilities:

• Perform preventative maintenance and repair activities on Ricoh office products or third-party products at customer sites.
• Interact with customers professionally, diagnose product issues, and complete repairs following documented procedures.
• Adhere to health, safety, and environmental policies, procedures, and legislation.

Compensation and Benefits

• Hourly compensation range commensurate with job duties and competitive market requirements.
• The final salary offer will be determined after taking into account relevant factors, including a...

Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision. Family owned and operated; the Snell family began serving the Dallas community in 1973.

Snell Motor Company is seeking a Guest Service team member with customer service experience to share their passion for the industry with our internal and external clients. This role is responsible for Is focused on the process of understanding and meeting customer needs.

Requirements

Requirements:

• Entails knowledge of service operations from vehicle service reception to client vehicle re-unite.
• Awareness of dealership operations through the entire retail facility thoroughly,...

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our 1000 employees across 8 offices – there is a breadth and variety of work to keep you engaged and inspired.

We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction – From an architectural 3D model to a completed 40 story urban building that is on time and on budget
• Special projects - Updates/remodeling for existing commercial buildings for new efficiencies
• Service - On demand and scheduled maintenance ensuring tenant comfort

• Building performance - Control systems and automation for energy improvement and minimal...

We are looking for a Client Support Representative to help nurture long-term relationships with our clients and sales representatives. You will help resolve any issues that arise to ensure client satisfaction. In this role, you should be an excellent communicator who is able to grasp client needs with critical thinking skills to resolve them in a quick and efficient manner.

You will collaborate cross functionally with our Merchant Services Operations and Sales Support teams. You will help our existing clients and sales representatives which includes facilitating back-end updates, account changes, and general inquiries all while ensuring proper processes and procedures are followed appropriately. Expect to work in a team environment and independently.

You will be a key member of the Client Support team and will play a pivotal role in the organization to ensure requests are processed timely and ensuring the security of our clientele while...