QA - Sales manager
SquarePeg
Chicago, illinois
About the Role:
SquarePeg is seeking an experienced QA - Sales Manager to join our dynamic sales team. In this role, you will be responsible for establishing quality assurance standards across the sales process, ensuring that our customer interactions and sales strategies align with our company's goals and values.
Key Responsibilities:
- Develop and implement QA standards for the sales team to enhance customer interactions.
- Monitor sales calls and meetings to ensure compliance with established guidelines and standards.
- Provide regular feedback and coaching to sales team members based on QA evaluations.
- Collaborate with the sales leadership team to identify areas for improvement and develop training programs.
- Analyze sales data and performance metrics to inform QA strategies and initiatives.
- Prepare comprehensive reports on QA findings and present recommendations to management. ...