Online Chat Representative

C. L. Jack Stelly & Associates, Inc. was established in 1978 as a surveying firm. Since that time, with the combined talents of over one hundred years of professional experience, our company has continued to grow.

We are seeking for a friendly and customer-focused Online Chat Representative to join our team. As an Online Chat Representative, you will engage with customers in real-time through online chat support, providing assistance and resolving inquiries. This is an exciting opportunity to work in a fast-paced and dynamic environment, helping to deliver exceptional customer service experiences.

KEY RESPONSIBILITIES:

• Answer high-volume incoming support calls, chats, emails, and online cases, routing them to appropriate team members.

• Assist customers with setting up and troubleshooting access to the Customer Portal.

• Maintain and update customer data in the CRM system, including contact information and software...

The Housing Company is a full service development and property management company. Our property managers provide exceptional management of tax credit and HUD properties in its own portfolio as well as for third party owners.

We are looking for enthusiastic candidates to join our team as Online Chat Support Representatives. This role places you at the forefront of our customer support, handling inquiries via email, chat, and direct messaging. Your main tasks will involve resolving customer issues, providing effective solutions, and maintaining our standard of exceptional service.

Experience is not required for this position as we offer thorough training to ensure you are well-prepared. However, strong written communication skills are crucial. We provide flexible scheduling options, allowing you to choose your hours with a minimum commitment of 10 hours per week. Join us and contribute positively to our customers’...

JJL&W Insurance Consulting Firm was launched in the late summer of 2020 as one of Louisiana’s largest independent insurance agencies. While the agency itself is new, it brings with it a century of experience and expertise in employee benefits. These benefits include, but are not limited to, group and individual health insurance, dental insurance, vision insurance, life insurance, disability insurance, and voluntary benefits. Additionally, JJL&W has licensed agents that are experts in fully-funded, level-funded and self-funded benefits.

Join our dynamic team as an Online Chat Representative, where you'll have the opportunity to work from the comfort of your own home. We are looking for motivated individuals with excellent communication skills to provide exceptional customer service through online chat platforms. As a Chat Representative, you'll play a crucial role in ensuring customer satisfaction and building positive...

At Insurance Management Services, Inc., our SERVICE makes the difference. We are a full service agency with over 100 years of combined experience. We represent an impressive list of insurance carriers to meet your coverage needs such as Travelers, Montgomery (Liberty Mutual), Erie, The Hartford, Harleysville, Employers, Philadelphia, BCBST, United Health, Humana, Aetna, Cigna, Delta Dental, VSP, Assurant and more. We take the time to make sure that you have the coverage you need at a price you can afford.

Join our dynamic team as an Online Chat Representative, where you'll have the opportunity to work from the comfort of your own home. We are looking for motivated individuals with excellent communication skills to provide exceptional customer service through online chat platforms. As a Chat Representative, you'll play a crucial role in ensuring customer satisfaction and building positive relationships.

Responsibilities:

- Engage with customers...

Clear Drains LTD is looking for a friendly and customer-focused Customer Support Specialist / Online Chat Representative to join our remote team. As a Customer Support Specialist, you will be the first point of contact for our customers and will assist them with any inquiries or issues they may have through online chat. The ideal candidate is empathetic, solution-oriented, and has excellent communication skills.

Responsibilities

• Interact with customers through online chat to provide assistance and resolve their inquiries or issues
• Identify and escalate complex or unresolved customer issues to the appropriate department
• Provide accurate and up-to-date information to customers regarding products, services, and policies
• Maintain a high level of professionalism and customer satisfaction in every interaction
• Follow predefined processes and guidelines to ensure consistency in customer support
• Manage and prioritize...