Member Service Representative

JCC greater Boston has an immediate need to hire Member Relations Customer Service Representatives - part-time, early mornings. In an exciting, supportive, fast-paced environment, the Member Relations Customer Service Representative provides a high level of customer service to current and prospective JCC members and guests both in person and on the phone, and creates a customer-friendly environment for everyone coming into or calling into the center. The Member Relations Customer Service Representative serves as the first point of contact for all member related questions, request, and concerns via phone and in person. The Member Relations Customer Service Representative will answer and direct phone calls, assist with membership related issues, resolve complaints, and process transactions. The Member Relations Customer Service Representative will escalate customer concerns, complaints, or inquires that they are unable to resolve while maintaining...

The Opportunity

The Member Services Representative (MSR) plays a pivotal role as the primary contact for all membership-related inquiries and requirements. Serving as a direct link between our esteemed members and the organization, the MSR actively enhances the overall member experience. Our dedicated Member Services team is committed to providing unparalleled, top-notch experiences within the exclusive Club environment.

To excel in the role of an MSR, it is essential to harbor a genuine passion for connecting with people, consistently delivering exceptional service, and possessing a solution-oriented mindset even in high-pressure situations. Success in this position thrives on adaptability and adeptness in a fast-paced environment.

Starting Rate: $19 per hour

Shifts

Monday - Wednesday: 2pm-7:30pm

Thursday - 7:45am-2pm

• Weekend availability for shift...

Are you looking for a dynamic position in a growing organization? Are you a people-person who thrives on cultivating new relationships over the phone and helping others? Do you want a fast-paced, team environment with room for growth? If so, VBA is looking for you.

As a full-time, Member Service Representative, you are a vital resource to our customers -- troubleshooting complex member questions, responding to member concerns and educating members on their benefit plan, while catering to our growing Spanish network. For success in this position, you must be bilingual in Spanish, have the ability to multi-task, be dependable, and possess top-notch communication. Additional opportunities are available as we expand our network, depending on your positive contributions and ability to adapt to change.

This is a full-time position. Days and hours of work are Monday through Friday 10:00 AM TO 6:00 PM.

Starting pay rate: $19.00/hour plus...

Are you looking for a dynamic position in a growing organization? Are you a people-person who thrives on cultivating new relationships over the phone and helping others? Do you want a fast-paced, team environment with room for growth? If so, VBA is looking for you.

As a full-time, Member Service Representative, you are a vital resource to our customers -- troubleshooting complex member questions, responding to member concerns and educating members on their benefit plan. For success in this position, you must have the ability to multi-task, be dependable, and possess top-notch communication skills. Additional opportunities are available as we expand our network, depending on your positive contributions and ability to adapt to change.

ESSENTIAL JOB FUNCTIONS

• Serve as the first point of contact for member issue escalation and resolutions
• Respond to member requests via phone, email, and fax
...

Overview: 

At Wider Circle, we believe in building strong communities by connecting individuals with the services they need to thrive. The Case Manager Representative plays a pivotal role in assessing members' needs, advocating for essential services, and ensuring progress through continuous support and follow-up. By working closely with members and community organizations, the Case Manager Representative helps bridge the gap between individuals and the resources that empower them to grow and succeed. This role is key to advancing our "LOVE, LEARN, GROW" philosophy, ensuring that each member feels valued and supported in their journey.

Company Overview

At Wider Circle, we connect neighbors for better health. Wider Circle's groundbreaking Connect for Life® program brings neighbors together in-person and online for health, wellness, and social activities that improve mental and physical health. We create webs of...

The Opportunity

The Member Services Representative (MSR) plays a pivotal role as the primary contact for all membership-related inquiries and requirements. Serving as a direct link between our esteemed members and the organization, the MSR actively enhances the overall member experience. Our dedicated Member Services team is committed to providing unparalleled, top-notch experiences within the exclusive Club environment.

To excel in the role of an MSR, it is essential to harbor a genuine passion for connecting with people, consistently delivering exceptional service, and possessing a solution-oriented mindset even in high-pressure situations. Success in this position thrives on adaptability and adeptness in a fast-paced environment.

Starting Rate: $19 per hour

Shifts

• Sunday 9am-4pm
• Weekend availability for shift coverage capabilities

Essential...