IT Support Technician
Alexander Valley Healthcare
Cloverdale, california
Job Summary:
The IT Support Technician will play a crucial role in managing the day-to-day IT needs of Alexander Valley Health Center, a small Federally Qualified Health Center (FQHC). This role requires strong coordination skills, as the IT Support Technician will interface with an external contracting agency for IT resources and support. The position offers growth potential, with the ideal candidate developing into an IT Manager or higher.
Key Responsibilities:
Vendor Management: Serve as the primary point of contact between the organization and external IT contractors, ensuring the timely delivery of IT services and resolving technical issues efficiently.
System Maintenance: Oversee the regular maintenance of IT systems, ensuring optimal performance of computers, servers, and networks, with support from contracted IT resources.
Troubleshooting: Coordinate the troubleshooting of hardware and software issues for internal staff, escalating to...