Intake Manager
Reno Behavioral Healthcare Hospital
Reno, nevada
Assess the needs of prospective patients and phone callers and ensure their referral to the service or resource to best address those needs. Develops and implements standard of care relevant to patient services and personnel. Develops and maintains positive relationships with referral sources and assists with marketing for the facility.
KEY RESPONSIBILITIES:
- Responsible for the accuracy of the Bed Board.
- Ensures that all Tracking Logs are complete.
- At the direction of Assessment and Referral Director, helps with dissemination of information to employees regarding updated changes in policies and procedures.
- Creates relationships with referral sources in conjunction with facility marketing efforts.
- Monitors staff performance and provides regular feedback on quality and quantity of work and on conduct.
- Ensures that staff has adequate training in assessment and admission...