Intake Manager
The Flood Law Firm
Middletown, connecticut
The Flood Law Firm is one of the largest and fastest-growing personal injury law firms in the state. At The Flood Law Firm, the work we do makes a difference. We protect people who have been harmed through no fault of their own. We go head-to-head against insurance companies and big corporations every day to fight for individuals. Every person on our team plays a key role in helping our clients receive the compensation they deserve to put their lives back together.
We are seeking an Intake Manager to join our team. This role is responsible for strategically enhancing the client intake process, coaching and mentoring intake coordinators and client service coordinators, and assisting with the overall client experience.
Responsibilities:
- Oversee and manage the firm's intake process, ensuring timely and efficient handling of client inquiries and consultations.
- Continuously evaluate and improve the intake process to maximize client...