Director of Client Success
ZipLiens
N/A
Job Type: Full-Time
Location: Remote
About Us: Zipliens is a leading lien resolution company specializing in streamlining the lien resolution process for personal injury law firms.
Job Description: We are seeking a personable, dynamic, and detail-oriented Director of Client Success to join our growing team. The Director of Client Success is responsible for leading and enhancing the client experience and ensuring clients achieve their desired outcomes when utilizing Zipliens’ services. This role involves strategic leadership, team management, and direct engagement with clients both virtually, in person, and at events, to foster long-term relationships and drive customer satisfaction.
You will work closely with inside sales, marketing, and lien resolution teams to ensure a cohesive approach to overall client satisfaction, contributing directly to the success of our business....