Customer Support Specialist

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.

Responsibilities:

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a...

Olea Kiosks is a leader in the self-service kiosk industry, designing visually stunning and highly functional kiosks that are seen every day in airports, restaurants, department stores, hospitals, hotels, casinos, and more. Our products process hundreds of millions of transactions across the United States each year, facilitating everything from high tech biometric identification, to ordering a burger. Olea's success depends on hard working, talented people like you!

Sales Support Specialists are an integral part of the team here at Olea, and the main point of contact for our customers and internal stakeholders throughout the manufacturing process. The role is focused on providing a premium experience for our customers, by leveraging the most up-to-date technology to efficiently track and communicate progress to them.

Olea has a great reputation for the quality of our products, and ability to deliver on our customer requirements. The company is focused on...

The Scott Source is on the lookout for a motivated and customer-focused Customer Support Specialist to join our vibrant support team. In this role, you will serve as the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring that their experience with our company is smooth and positive. Your main responsibilities will include providing timely responses to customer queries via phone, email, and live chat, as well as managing customer accounts and documenting interactions in our support system. You will play a vital role in building and maintaining strong relationships with our customers, understanding their needs, and providing tailored solutions. A successful Customer Support Specialist is not only problem-solving but also possesses strong communication skills and a passion for helping others. If you thrive in a fast-paced environment and enjoy collaborating with a dedicated team, we encourage you to...

UnitedHealth Group Incorporated is looking for a motivated and compassionate Customer Support Specialist to join our team in a remote capacity. In this role, you will be the first point of contact for our community, providing exceptional live chat support to patients and staff. You will play a vital role in addressing inquiries, troubleshooting issues, and ensuring a positive experience for all users. The ideal candidate will have a friendly demeanor, excellent communication skills, and a passion for helping others. If you are dedicated to providing outstanding customer service in an educational setting, we encourage you to apply.

Responsibilities

• Provide timely and effective live chat support to resolve inquiries and issues from students, parents, and staff.
• Maintain a high level of professionalism while interacting with customers in a virtual environment.
• Document customer interactions and feedback accurately in our support...

The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division, AFLCMC/HBG, at Robins Air Force Base, Georgia. The ECLS performance tasks include functioning as the Service Provider (SP) at the enterprise level for Materiel Management and Warehousing and other Supply Chain Management (SCM) activities as required by the C2ISR weapon systems.

Please note that only applicants with Active DoD SECRET clearance will be considered.

Job Responsibilities:

• Deals with returns, exchanges and complaints, or will perform related functions at the point of meeting customer expectations.
• Includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of defective products.
• Evaluates inventory management activities. Periodically inspects activities...

Ironwear is an established and growing safety solution provider. For over 30 years we have manufactured, developed, and reengineered Personal Protective Equipment (PPE) for all industrial markets around the globe. The Customer Support Specialist will assist as a direct link between the Customer, Sales Team, and internal personnel. The position includes a limited sales capacity, maintaining customer relationships, providing ongoing support, addressing various customer needs, addressing inquiries regarding products, and helping them make informed decisions about products to purchase.

Responsibilities:

• Answer incoming phone calls, customer support emails and customer chats while providing a first-class customer experience.
• Evaluate and write up incoming orders and present them to the Processing Department.
• Assist customers with product inquiries regarding inventory, pricing, incoming orders, back orders, and returned goods.
• Have a...

Job Description:

Overview: We are seeking a detail-oriented and organized Senior Customer Support Specialist to join our team! The ideal candidate will provide administrative support, handle clerical tasks, and assist in coordinating office activities, while working closely with the CEO on day-to-day tasks as requested.

Responsibilities:

• Perform general office duties such as data entry, filing, and answering phones.
• Assist in organizing and coordinating office operations and procedures.
• Manage office supplies inventory and place orders when necessary.
• Answer customer calls, collect payments, and report for clients.
• Coordinate appointments, meetings, and travel arrangements.
• Assist with event planning and execution.
• Provide excellent customer service to clients and visitors.
...

ONEIL LANGAN ARCHITECTS is currently seeking a dedicated Customer Support Specialist to join our team and provide exceptional service to our clients and partners. In this role, you will be the first point of contact for clients and will be responsible for addressing their inquiries, resolving issues, and ensuring a seamless experience with our architectural services. The ideal candidate will possess strong communication and problem-solving skills and have a passion for delivering high-quality customer service. You will work closely with various teams within the firm to ensure that client needs are met and that projects run smoothly. This is a fantastic opportunity for someone who enjoys engaging with people, is organized, and has a keen attention to detail. If you thrive in a dynamic environment and are excited about contributing to a firm that values client relationships, we encourage you to apply.

Responsibilities

• Respond to client inquiries via phone,...

Our partner is seeking a Customer Service Representative Teller Support Specialist in Plattsburgh, NY. This company is dedicated to providing friendly, high-quality financial services and products to its customers. With a retail division that operates over 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts, the company also offers services in wealth management, investment management, insurance, risk management, and benefit plan administration. The company values its employees and provides a supportive work environment, competitive compensation, benefits, and opportunities for professional development.

Responsibilities

• Provide quality customer service and a positive banking experience by handling financial transactions such as opening accounts and cashing checks.
• Explain and sell products and services to meet customer needs.
• Contact customers to schedule...

Job Description: Remote Customer Support Specialist

Overview

Liberty Fox Technologies is looking for a proactive Remote Customer Support Specialist to join our dynamic team. This position allows you to work from the comfort of your own home while providing superior assistance to our customers. You will be responsible for managing customer inquiries, troubleshooting issues, and providing effective solutions in a timely manner.

The ideal candidate will possess excellent communication skills, a strong customer focus, and a knack for problem-solving. Your role will be instrumental in ensuring that our clients have the support they need, enhancing their overall experience with our products and services.

Important Note:

If you are applying for this role, please be aware that you will be required to pay a training fee to cover the cost of our comprehensive training program. This fee will be discussed further...

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world’s most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you’ll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

We’re looking for a Customer Support Specialist to join our Customer Support team in Boston.

As a Customer Support Specialist, you will be the human face of Workable. You will become the person customers rely on to get an important job done well. You will:

• advise...

The Diocese of Lake Charles is looking for a dedicated and friendly Front Desk Customer Support Specialist / Live Chat Agent to join our remote team. This role focuses on providing exceptional customer service and support to parishioners and visitors through various communication channels, including live chat and email. As the first point of contact, the ideal candidate should have a warm demeanor and a passion for helping others, ensuring that all inquiries are addressed promptly and efficiently. This position requires a deep understanding of the Diocese's programs and services to offer accurate information and support. The Front Desk Customer Support Specialist will work closely with other team members to enhance the overall experience of our community and strengthen the connection between the Diocese and its members.

Responsibilities

• Handle incoming inquiries through live chat and email with professionalism and empathy
• Provide accurate...

The Flood Insurance Guru is seeking a dedicated and compassionate Customer Support Specialist to join our dynamic team. In this pivotal role, you will be the first point of contact for our customers, assisting them with their flood insurance inquiries and ensuring they receive the highest level of support possible. Our mission is to provide clarity and peace of mind in the complex world of flood insurance, and you will play a critical part in achieving that goal. As a Customer Support Specialist, you will have the opportunity to engage with a diverse clientele, from homeowners to business owners, helping them navigate their insurance needs and resolve any issues that may arise. You will be empowered to provide solutions, share knowledge, and foster lasting relationships with customers. Your contributions will not only enhance the customer experience but also help our company grow and succeed in a competitive industry. If you are empathetic, solution-oriented, and eager to make a...

Florida Realtors, the state's largest trade association, boasts a rich dedicated history of serving our members, the real estate community, and Florida homeowners for over a century. We stand as a key business partner for Realtors statewide, providing value-adding programs and services, outstanding business contacts and networking opportunities, engaging educational opportunities, up-to-the-minute industry data and research, and powerful legislative representation. The association headquarters is located in Orlando, and the Office of Public Policy is located two blocks from the state capital in Tallahassee. We work tirelessly to advocate for our members, for homeownership for all, and to elevate the real estate industry in the Sunshine State.

Who We're Seeking

We seek a customer service support specialist to serve in a tech-oriented call center environment as a key value-adding contact for our members and customers who use our...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Welcome to Centage, we’re happy you’re applying! We think the most important thing about Centage, about working anywhere, in fact, is the people and how they interact.

At Centage we foster an environment of caring, helpful, considerate, and empathic people. We think that’s the best environment to foster excellence and it is one of the things we care most about in our hiring process. If you are empathic and able to talk with humility and encourage others to thrive, we want to hear from you!

We don’t want brilliance without empathy. We don’t want creators who don’t share. We don’t want rock stars that don’t contribute to the community.

What it’s like to be a Customer Support Specialist

As a Customer Support Specialist working within the Customer Support Team, you will play a valuable role in growing our Support team and providing a best-in-class customer experience. We are looking for an energetic individual who is a fast learner and comfortable...

The Customer Support Specialist, Balance Support will be the frontline ambassador, handling customer calls with precision and providing accurate solutions to queries and concerns. This role involves mastering our customer-facing features, guiding users through troubleshooting, and ensuring a positive customer experience.

Beyond resolving issues, this role will include collaborating cross-functionally to drive key support metrics, contributing to the training of new team members, and actively participating in creating a distinctive customer service culture that sets Tapcheck apart as an Earned Wage Access provider. Your expertise will extend to processing reports from various payroll software, understanding time clock functionality, and efficiently managing data to ensure seamless support

What You'll Do:

• Responsive Customer Engagement: Respond promptly to incoming customer inquiries with a focus on delivering accurate and satisfactory...

Bank Of America Financial Center is seeking a friendly and efficient Customer Support Specialist / Live Chat Agent to join our remote team. In this role, you will be the frontline support for our customers, addressing inquiries and resolving issues regarding our banking products. You will utilize your communication skills to provide exceptional support via live chat, ensuring a positive experience for all customers. Your goal will be to assist customers promptly and effectively while helping to enhance product understanding and satisfaction.

Responsibilities

• Provide real-time assistance to customers through live chat, answering inquiries, resolving issues, and guiding product usage.
• Manage multiple chat sessions simultaneously while maintaining a high level of professionalism and courtesy.
• Document customer interactions and feedback in the system for reference and improvement purposes.
• Collaborate with other departments to...

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 140 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Through our foodservice technology system, we help operators across healthcare and aging services save time, reduce food waste, and meet regulatory requirements, so they can improve the quality of patient and resident care. 

We are looking for a Customer Support Specialist to join our Customer Support Team. In this role, you will use MealSuite’s food service management applications to support end users via phone, chat, and email. You will feel empowered to use your knowledge of the food service industry and our applications to propel each user to long-term success.

This position is perfect for an energetic person who likes to interact with customers and who is good at managing expectations while having the patience to walk people through a series of steps...

We’re IntelliShift, a rapidly growing B2B SaaS company with 20 years of expertise in fleet management technology. IntelliShift is the fleet intelligence platform for safety and operations teams, and we empower construction, utilities, field services, and last mile delivery businesses to make the intelligent shift from siloed data using point solutions, to one simple, powerful platform. We provide these customers with a level of insight they’ve never had before to improve safety, establish next generation operational efficiency, and make intelligent decisions. Our consistent, organic growth plus a recent $70M investment has accelerated the expansion of our fantastic team and we are currently seeking a service-minded Technical Support Specialist.

As part of our Customer Support Team, you will be responsible for providing technical support for IntelliShift hardware and software applications to the IntelliShift...

Customer Support Specialist

Mighty Fine Apps

Location: Remote

Type: Part-Time

About Us:

Mighty Fine Apps is a fast-growing company dedicated to creating innovative apps that empower the deaf and hard of hearing community. Our flagship product, Live Transcribe, provides real-time transcription services, helping users bridge communication gaps. We are expanding and looking for a dedicated Customer Support Specialist to join our team and help us continue to provide exceptional service to our growing user base.

Position Overview:

As a Customer Support Specialist, you will be the first point of contact for users of our products. You will help resolve user inquiries, troubleshoot technical issues, and provide a seamless customer experience. Your ability to communicate effectively and empathetically will be key to ensuring our users get the best possible...

Mohar Design LLC is looking for a friendly and motivated Customer Support Specialist to join our US REMOTE team as a LIVE Chat Agent. In this role, you will be the first point of contact for our clients, providing exceptional support through live chat. Your primary responsibility will be to assist customers with inquiries, resolve issues, and guide them through our services in a timely and professional manner. With your strong communication skills and customer-focused attitude, you will help ensure a positive experience for our clients and contribute to the overall success of our company. If you are passionate about customer service and enjoy working in a fast-paced remote environment, we would love to hear from you!

Responsibilities

• Respond to customer inquiries via live chat in a professional and efficient manner.
• Resolve customer issues by providing accurate information and effective solutions.
• Document customer interactions and feedback...

About us

VOZE is on a mission to create software that sales reps love to use. We are driven by a commitment to excellence and a passion for innovation. Using our mission as our guide, we create solutions that positively impact the world. We are dedicated to pushing the boundaries of what's possible.  Using AI, VOZE focuses on the nuances of in-person sales and tangible product interactions, while redefining how sales data is collected, processed, and leveraged. 

Are you looking to kickstart your career in a dynamic and supportive environment? As a Customer Support Specialist at Voze, you'll be the first point of contact for our customers, guiding them through our innovative technology. You’ll help build strong relationships by answering questions, solving problems, and ensuring their needs are met. Plus, you'll have the opportunity to grow professionally while working with a forward-thinking company.

What You'll...