Customer Servicer Representative

Are you looking for a fun and team-based environment, business casual dress code, and opportunity for advancement – all at a company that provides the necessary training for you to be successful? If so, welcome to James Allen.

James Allen is the fastest growing online retailer of diamond engagement rings and our 24/7 Customer Service Center happens to be right here in Frederick, MD. Providing a virtual diamond shopping experience that rivals a storefront, our associates use phones, email, live chat and text messaging to help customers select and purchase the perfect engagement ring or piece of fine jewelry.

No previous jewelry related work history? That’s okay, as we provide extensive, paid training to make you an expert in all the products and services we sell - as well as ongoing training to assist in the growth and development of your career with our company and beyond.

Responsibilities

· Love talking with customers – great! You will...