Customer Service Representative
Solar Energy Solutions
Lexington, kentucky
As a Customer Service Representative at Solar Energy Solutions, you will play a key role in ensuring customer satisfaction and building strong relationships with our clients. We are looking for a friendly and reliable individual who is passionate about providing exceptional customer service.
Responsibilities:
- Answering customer inquiries via phone, email, and in person
- Assisting customers with product information, order status, and billing inquiries
- Providing solutions and resolving customer complaints in a professional and timely manner
- Maintaining customer call logs
- Collaborating with internal teams to ensure customer requests are handled efficiently
- Providing feedback to improve customer service processes and procedures
Requirements
Required Skills:
- Previous customer service experience
- Excellent communication and interpersonal skills
- Strong...